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> [Q&A] Pos Laju Services, Ver 2

cmgan72
post Dec 18 2013, 09:28 PM

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hi, just want to ask, i just tracked my parcel but it came out to be

» Click to show Spoiler - click again to hide... «


but in fact I was at home all the time and I did not receive any letter or notice card from them that they were here. will call them tomorrow. sad.gif
jasperpkh
post Dec 18 2013, 10:15 PM

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Hello can i know what is the operating hour for Poslaju centre i mean the orange shop not the pos malaysia..And will i get full refund if my shoes lost in transit?
jasperpkh
post Dec 18 2013, 10:17 PM

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QUOTE(cmgan72 @ Dec 18 2013, 09:28 PM)
hi, just want to ask, i just tracked my parcel but it came out to be

» Click to show Spoiler - click again to hide... «


but in fact I was at home all the time and I did not receive any letter or notice card from them that they were here. will call them tomorrow. sad.gif
*
Sometime they will like that one ...Never go to your house straight put this..tomorrow call them and request for second delivery smile.gif
cmgan72
post Dec 18 2013, 10:26 PM

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QUOTE(jasperpkh @ Dec 18 2013, 10:17 PM)
Sometime they will like that one ...Never go to your house straight put this..tomorrow call them and request for second delivery  smile.gif
*
ya, kind of disappointed at their service.

by the way, their operating hours is 8.30am-8pm for Mon-Fri. smile.gif
amberlorg
post Dec 19 2013, 10:33 AM

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Supposedly get a parcel from gamestore, 3 days already still having come sweat.gif
checked my tracking number on expresstrack.net. This is what i gotten.

-------------------------------------------------------------------
17-Dec-2013 06:30:56 Consignment arrived at processing center PPL KEPONG / DAMANSARA
16-Dec-2013 22:27:16 Consignment dispatch out from origin station PPL PUCHONG
16-Dec-2013 16:36:29 Consignment picked up from the sender PPL PUCHONG

Should I continue to wait for the parcel or contact them regards this?? The parcel should arrive to Damansara Jaya Poslaju since that's what I requested. Gotta self-collect myself cuz sometimes they never called me when they reached. Meh.. doh.gif
cmgan72
post Dec 19 2013, 04:13 PM

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QUOTE(amberlorg @ Dec 19 2013, 10:33 AM)
Supposedly get a parcel from gamestore, 3 days already still having come  sweat.gif
checked my tracking number on expresstrack.net. This is what i gotten.

-------------------------------------------------------------------
17-Dec-2013  06:30:56  Consignment arrived at processing center  PPL KEPONG / DAMANSARA
16-Dec-2013  22:27:16  Consignment dispatch out from origin station  PPL PUCHONG
16-Dec-2013  16:36:29  Consignment picked up from the sender  PPL PUCHONG

Should I continue to wait for the parcel or contact them regards this?? The parcel should arrive to Damansara Jaya Poslaju since that's what I requested. Gotta self-collect myself cuz sometimes they never called me when they reached. Meh.. doh.gif
*
ya u should go self-collect. i just got my parcel from the office at Desa Aman Kepong this morning. smile.gif
amberlorg
post Dec 19 2013, 05:18 PM

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QUOTE(cmgan72 @ Dec 19 2013, 04:13 PM)
ya u should go self-collect. i just got my parcel from the office at Desa Aman Kepong this morning. smile.gif
*
But what I couldn't understand is, it only reach processing centre, means they haven't attempt to deliver the parcel to my place yet. And where is PPL Kepong/Damansara located too... Aiyo.. first time meet this kind of problem. Sien.. I want to play the game already.
Azure19
post Dec 19 2013, 10:03 PM

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Hi.. I have the same case like cmgan72, no one comes today and no card from poslaju (if I didnt hear the bell, but that is quite imposibble). But the tracking code shows Unable to deliver the item due to Addressee not around at time of delivery. Should I contact them or they will deliver it the next they automatically?
cmgan72
post Dec 20 2013, 12:42 PM

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QUOTE(amberlorg @ Dec 19 2013, 05:18 PM)
But what I couldn't understand is, it only reach processing centre, means they haven't attempt to deliver the parcel to my place yet. And where is PPL Kepong/Damansara located too... Aiyo.. first time meet this kind of problem. Sien.. I want to play the game already.
*
this is the address

No. 5, Jalan Perindustrian
Desa Aman 1A,
52200 Kepong,KL

Tel: 03-62632420

call them first to confirm your package is still there and you are going to collect it at there.


cmgan72
post Dec 20 2013, 12:43 PM

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QUOTE(Azure19 @ Dec 19 2013, 10:03 PM)
Hi.. I have the same case like cmgan72, no one comes today and no card from poslaju  (if I didnt hear the bell, but that is quite imposibble). But the tracking code shows Unable to deliver the item due to Addressee not around at time of delivery. Should I contact them or they will deliver it the next they automatically?
*
ya u should call them to either ask them to deliver for 2nd time or self-collect. smile.gif
amberlorg
post Dec 22 2013, 03:26 PM

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QUOTE(cmgan72 @ Dec 20 2013, 12:42 PM)
this is the address

No. 5, Jalan Perindustrian
Desa Aman 1A,
52200 Kepong,KL

Tel: 03-62632420

call them first to confirm your package is still there and you are going to collect it at there.
*
thanks for your address, i had been seeking help from the store I purchase my products. Personally called customer service twice to send the products to me on wednesday and friday but still nothing. damnit =[ The EMxxxxxx...MY code still stuck on the same status, fuyoohh..... so frustrating
cmgan72
post Dec 23 2013, 11:21 AM

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QUOTE(amberlorg @ Dec 22 2013, 03:26 PM)
thanks for your address, i had been seeking help from the store I purchase my products. Personally called customer service twice to send the products to me on wednesday and friday but still nothing. damnit =[ The EMxxxxxx...MY code still stuck on the same status, fuyoohh..... so frustrating
*
i suggest that u better go to their office to collect by yourself. nod.gif
silence
post Dec 24 2013, 04:29 PM

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Hi All ,
I got a parcel which is Laser toner wanna send to Nigeria.
So at Poslaju National Courier custom declaration part , which one should i select and what should i put inside the content ?
Your help is appreciated.

Thank.
bubaye
post Dec 24 2013, 05:58 PM

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If my tacking number from outside country can be tracked with PosLaju already does this mean the item is already with PosLaju?

But the tracking still says "Departure from outward OE" 22-dec-13 10:10:00

The shipping is Express through China's EMS

This post has been edited by bubaye: Dec 24 2013, 05:59 PM
dragontongue88
post Dec 24 2013, 09:39 PM

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Hi, I have a question. I noticed that generally within Peninsular, for small and light items the cost will be minimum RM 6 (mentioned in first post as well). I've seen many sellers in Garage Sales that are charging RM 5 for postage within Peninsular. Just wondering, are they absorbing the extra cost or are they getting better price because they have an account with Pos Laju?

Thanks.
MaxTan96
post Dec 25 2013, 12:25 AM

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Hey guys I have a question, if the sender sent an item for me today, I will receive it on wednesday or thursday? Pos laju will close tomorrow?
sHawTY
post Dec 25 2013, 01:16 AM

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QUOTE(MaxTan96 @ Dec 25 2013, 12:25 AM)
Hey guys I have a question, if the sender sent an item for me today, I will receive it on wednesday or thursday? Pos laju will close tomorrow?
You'll receive it by Thursday or Friday.
Poslaju is closed today (Wednesday 25th December).

This post has been edited by sHawTY: Dec 25 2013, 01:16 AM
fongwz
post Dec 27 2013, 11:52 AM

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anyone?


Searching result.



Record Not found
EM656516715MY
No information for the following shipments has been received by our system yet.
Please try again later or contact Customer Service at 1-300 300 300 for further assistance.
munkeyflo
post Dec 27 2013, 01:47 PM

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QUOTE(silence @ Dec 24 2013, 04:29 PM)
Hi All ,
I got a parcel which is Laser toner wanna send to Nigeria.
So at Poslaju National Courier custom declaration part , which one should i select and what should i put inside the content ?
Your help is appreciated.

Thank.
*
Poslaju basically handles a few types - parcel domestic or international post, domestic poslaju post or international poslaju. Go to their poslaju counter for more details or check the Pos Malaysia website. They will give you the correct form to fill up.

You should declare the content as it is - Laser Toner.

QUOTE(bubaye @ Dec 24 2013, 05:58 PM)
If my tacking number from outside country can be tracked with PosLaju already does this mean the item is already with PosLaju?

But the tracking still says "Departure from outward OE" 22-dec-13 10:10:00

The shipping is Express through China's EMS
*
Most likely yes. Call up Poslaju for more accurate information. Their online tracking system is a joke.

QUOTE(dragontongue88 @ Dec 24 2013, 09:39 PM)
Hi, I have a question. I noticed that generally within Peninsular, for small and light items the cost will be minimum RM 6 (mentioned in first post as well). I've seen many sellers in Garage Sales that are charging RM 5 for postage within Peninsular. Just wondering, are they absorbing the extra cost or are they getting better price because they have an account with Pos Laju?

Thanks.
*
Yes, minimum is RM5.95. Most sellers will put RM6 but some may absorb the fee for easy calculation. AFAIK, there is no discount even if we have an account with Poslaju. Within same postal code is RM4+ sometimes.

QUOTE(fongwz @ Dec 27 2013, 11:52 AM)
anyone?
Searching result.
Record Not found
EM656516715MY
No information for the following shipments has been received by our system yet.
Please try again later or contact Customer Service at 1-300 300 300 for further assistance.
*
Contact their customer service as per their instructions. Their online tracking system isn't updated immediately.
Azure19
post Dec 28 2013, 12:38 AM

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Hi. Wanna ask about poslaju saturday delivery time. Does ppl petaling jaya open on saturday and do they deliver only for half day? And until around what time is the delivery if it's only half day? Thanks

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