i notice that farking unifi sometimes throttle BF3?

I also can help
PM u

how u notice it.. ? care to share ??

When he died, kena headshot.. .bawhaha

Hi, can anyone guide me to retrieve my Unifi password? Need it to connect to my new router

The technician will give you the green form with the passwords written in there. Or you call Unifi and ask them to provide.

Register via tmpoint also have 1 month free subs. My friend just installed his 2 weeks ago and it clearly stated 1 month free subs. Try ask them tmpoint.

unless someone has the same experience, i am experiencing now. Either TMNut is promoting Unifi or trying to force us to register unifi, i got total 3 calls from 'unknown' whom they said to be tm and ask us to register through phone. My mum (who received the call) agreed abd apply for vip5 and she tell us they need our IC photocopy and fax to them.

BTW, the fax number is 78037823

Is it me or is it my headache, had it all night coz of it......(Unifi available in my area few months ago)

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Added on December 14, 2011, 11:21 amwas it a scam coz their number made me suspicious

This post has been edited by richard1226: Dec 14 2011, 11:21 AM

If you using chrome then go into the current router page. The old router not the new router then right click on the password box and press inspect element. After that change the password type to text and voila there's your password

Hi guys, i notice that my friend's Unifi RG internet icon colour is red. So cannot connect to the internet. Call Unifi also they don't know what to do.
Any ideas ?

Might be the agent pushing to find customer

If you really want it...just register through online or in this forum..rattan can help you

is there no way to call up TM to make installation appointment? have to just wait for them to call, and wait forever?

if have to miss the ONE call anyway due to very important interview & meeting? then, i called 1300 number, they just say they cant make an appointment like that, or atleast transfer me to anyone that able to, just tell me to wait for another phone call

so i guess i go toilet #2 also i have to bring my phone & monitor it!

Just wondering if anyone had the same experience as me so far :

1. Had Unifi installed in November last year
2. Moved address end of October this year, the installer had completely the wrong address on him and didn't want to do the install - convinvced him to do it anyway as we don't get a paper bill, all comes via e-mail. And need to have Unifi to be able to work from home - can't wait few weeks for new installation appointment
3. Up till now, TM hasn't billed me yet for moving address - and all invoices still have my old address on them. All invoices have been settled on time

Should I contact them to try and resolve it? I'm worried that they'll screw something up and I won't have access for a bit. Or what will happen when the new tenants at the old address want to apply Unifi?

when i am playing bf3, i do a speedtest and it drops to about 100kbps. But when i exit the game, the speedtest is back to 3000+ and loading pages are fine. And i know for a fact, bf3 uses about 500kbps of bandwidth. i do this is ten times and ten times is the same result.

Registered Unifi VIP5 from my mom friend's, sadly the earliest appointment we will get was Jan 3rd. =\

Yes anyone need my help im available via PM


I could have helped to get before 25th Dec

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Added on December 14, 2011, 9:17 pmWell this is a real complicated issue and yes I foresee a major problem arising in the future. You should not have proceed with the installation when the address was incorrect. Bear in mind that the address is not only for billing it is also for the slotting/DP distribution/MDF-riser room labeling.

The new tenant whose address you are currently sitting on will for sure have problem applying for unifi, not in the far future but in the very near future. Its best you solve this issue now before its too late, either inform TM now or best you walk in to TM. Before you PM me asking for help, I cant help you on this matter as it is already an issue with their billing end and alot of other departments are also involved.

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Added on December 14, 2011, 9:21 pmIf you applied with an authorized TM re-seller, inform your re-seller. He can help you to get things sorted with TM. If he is not then you have to play the waiting game.

This post has been edited by rattan: Dec 14 2011, 09:21 PM

Installation completed this afternoon, Internet was working fine... But an hour later, the Internet down. Have to call to the CS, lodged a report and wait for their investigating....

can we choose our phone number at TM point?

Sad thing. Could be equipment failure or maybe the MDF room connection giving issues.


Yes. Only last 4 digits and based on the running numbers.

hey rattan, what about if I apply it from you? can I choose my number?

and dont mind to total up the cost of everything from apply to installation? as I kind of confused with so many fees around, aint sure if there's any hidden charges.