Subang Jaya , Unifi down

Dead, not getting any IP.

Twitter also I see few ppl got unifi down but not mentioning the area

Just wondering if anyone had the same experience as me so far :

1. Had Unifi installed in November last year
2. Moved address end of October this year, the installer had completely the wrong address on him and didn't want to do the install - convinvced him to do it anyway as we don't get a paper bill, all comes via e-mail. And need to have Unifi to be able to work from home - can't wait few weeks for new installation appointment
3. Up till now, TM hasn't billed me yet for moving address - and all invoices still have my old address on them. All invoices have been settled on time

Should I contact them to try and resolve it? I'm worried that they'll screw something up and I won't have access for a bit. Or what will happen when the new tenants at the old address want to apply Unifi?

Yeah I thought as much , don't worry I wasn't about to send you a PM to ask for help

The reason we ask them to proceed with installation is because I work from home and rely heavily on having access to VOIP and RDP connections abroad which don't work properly over 3G connections, hence I even rented the new unit for nearly a month extra to make sure I move at the same time as TM can move the connection. So, in that case not having a connection for maybe 2 weeks would have been a major problem for me. Anyway, as the TM Technician seemed to have cleared the situation with his HQ I assumed it would have been resolved. As I've just received the December bill and still have old address and no charge for moving address ... this doesn't seem to be the case.

I guess I'll go to TM point on a Friday early January so in case there is any downtime to get this resolved, it'll be over the weekend. Hopefully nothing gets screwed up

Where'd you get that graph on your Vigor router?

Ah thanks, thought it might have been different firmware - not sure if I want to change firmware now for that. I thought could generate graph on Syslog (my 2820 does this... but that's built in ADSL and WAN2 so maybe different..)

Bought from Draytek Malaysia directly, the 2310N - nice router, reliable and fast!

Is TIME really better than UniFi?

Tempted to get TIME line to try out whilst keeping UniFi also and using load balancing router ... but not sure if worth the cost

Sorry, actually I meant Astro but via TIME line ... I saw the cost is similar to UniFi but as I'm bound to my VIP20 contract I was considering to get Astro/TIME line at the same time , and use a load balancing router. Mostly my downloads are via Usenet which can have 20+ connections so can be spread between 2 internet connections

Just to update - around 2 weeks in now with the Draytek 2130N router ... very very happy with it so far.

All configured, not hanged or dropped connection / rebooted once - very stable.

Transfer rate from Laptop to NAS through the router is great (of course better than before, as its gigabit!)

Very happy - and definetely worth paying extra for in my opinion. I've also linked up my old WRT54GL to it in another room (via Powerline) to have more powerful WiFi in the bedroom (condo has very thick walls it seems!) and also working perfectly since configured.

This post has been edited by rjb123: Jan 7 2012, 03:55 PM

Could have a look at a NAS like Synology Disktation if you do a lot of Torrent downloads etc. will use less electricity than a low end PC too I guess

You can also install Usenet client on it if you use that, but to be honest it's no good for extracting large RAR archives

Pings to my VOIP provider in UK aren't great (350ms) and packet loss there too - but other places in UK and Europe seem fine...

I need it for my work, incoming lines ... London VOIP number costs me RM10 each per month (£2) incoming calls are of course free - outgoing depends. I use another EU provider for Landline calls to UK (Voipcheap) who give me 300 minutes free after top up of 10 EUR ... so overall the cost is very good Calling Malaysia also quite cheap - landline is RM0.05/min and mobile RM0.15/min

Wireless is always slower than cable connection.

What you can try is changing the wireless channel on your router to see if this imrpoves the signal.

Do you have any other PCs on the network? You could copy a file over network from one to the other, to see what speed you can achieve.

I also had this issue and was getting damn frustrated with wireless - now changed the desktop PC over to using the Homeplug adaptors - works much better

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Added on January 7, 2012, 11:17 pmEven though there's some packet loss , international downloads seem fine :

Status: Downloading
Speed: 2.3 MB/s
Queue: 3157.90/3515.93

That's from a server based in Europe

This post has been edited by rjb123: Jan 7 2012, 11:17 PM

Why you don't give them a call?

Just switched my Usenet to US server from EU, and it seems fine

Status: Downloading
Speed: 2.3 MB/s
Queue: 316.90/434.34

You may google it, it's downloads from Newsgroups

Nothing to PM as it's not a free service - you need to pay for a subscription.

But can choose from Europe or US server. The ports used are either 443 or 563 - not sure if other ports are slow/throttled?

I have no problem flashing a router, but I want something stable. I had the TP Link before, and whilst it was better than the DIR-615 provided still not great.
Now using the Draytek 2130N, for NAS I use DS211J, and no problems at all - all stable and reliable

Shame that HDDs are so expensive, at first I had it setup on mirror RAID (RAID 1) to make 2x2tb mirrored, but now set to 4tb total as I was running out of space.

Hopefully the prices come down soon so I can upgrade this

Not just 3.5" HDD, all HDD shoot up in price .. only SSD not affected

Not all HDDs are made in Thailand, but there's a company (I don't remember the name now) which make a large % of the motors used in mechanical HDDs !

Subang Jaya no problems apart from the international link still not being great with packet loss around.