I should be getting my Unifi installed today... Hopefully.
I applied online 26 Nov and was given install date of 12 Dec (today) @ 2:30pm. Last Friday someone called to confirm date.
Now at home waiting for the contractor to come.
Problem is today is Selangor holiday. Oh oh. I'm in Sungai Long which is well inside the holiday zone.
Now 12pm, I guess they won't be coming early. Of course not, didn't expect them to.
I always have bad luck with TM installations from telephone installation and ISDN (many years ago) at my other house. Last experience was the transfer of phone line to my new house which took 5 weeks to complete. Something which should have been done in a few days.
Wish me luck, please. With TM and its contractors, luck is all I have.
Update:
12:30pm: Contractor called to see if they can come now.
1pm: Arrived and installation in progress. Just 2 of them, 1 doing the external and the other the inside.
Contractor wants RM60 for non-standard installation because I want them to install at the upstairs back room which I thought is easier for them since it is closest to the Telekom tiang in the back lane. (Will see if I can a receipt for this)
2:15pm: All done and tested. Would have completed earlier if I didn't have to spend 30mins looking for the key to the back lane gate.
As I suspected, the RM60 is for their pockets. There is actually a form which I signed which said no extra installation charges paid to contractor or to be billed by TM. In the end, I gave them RM100 for a job well done.
All in all, quite a pleasant experience.
if Rm100 enough to settle for them to put my IPTV point & deck phone on ground floor, and internet modem/router at 1st floor then i'll be very glad...
If you applied with an authorized TM re-seller, inform your re-seller. He can help you to get things sorted with TM. If he is not then you have to play the waiting game.
i found my way... bug the 1300 as much as possible and have them send the Siebel thing to my email after everytime i make 1 call
3rd, THIRD!!!! installation appoinment made this saturday... if tak jadi i really have to give up...