QUOTE(ronnie @ Jan 5 2012, 10:39 AM)
Very sure the Customer Service is ill-informed... if not in Jan 2012, given in Feb 2012 ?
You can call again to enquire to see if the next CS says the same thing.
Agreed with
ronnie. We have faced this problem before, so we know how it works now
QUOTE(tifosi @ Jan 5 2012, 12:38 PM)
As long as the posting date for the merchant is 31st of Dec, there will not be any prob getting the cash back.
Yes. Transaction date is on 31st Dec 2011, posting date is also on 31st Dec 2011, then the card holder will get the weekend 5% cash rebate in early January and it is part of the December 2011 rebate.
However, if the transaction date is on 31st Dec 2011 but the posting date is on 1st Jan 2012 or later, you will still get the 5% weekend cash rebate for all the transactions made on 31st Dec 2011 but it won't be credited into your account until early February 2012 and it is counted as part of your January 2012 rebate.