Rawang SC is HQ right?

Rawang SC got a lot of replacement Car? Glenmarie keep on saying no replacement car and have to wait...Damn sien already...waited like almost 2 months...

go to rawang sc, say Eithanius sent u.. they will sure give you "best" treatment no other sc can get

Ooooo....Im reading all the Previous post now...

What kind of "Best" Treatment can get hor >.<"

Can u ask for compensation if your car got recurring problems? For few MONTHS...in out in out of SC...Problem still there...Was thinking of going to Tribunal and get the Car replaced with a New Set of Car...

Still waiting reply from Tribunal if that is possible or not...

this problem is a serious problem. Y they not admit it and call bc all and fix it bc. I think this problem not jz happend on my car only.

tribunal won't simply award judgement to you in favor for a new set of car parts, or a new car. you must show cause and let the supplier try their best to fix and entertain you. if all means failed, you still managed to prove that you deserve a new car, then only one will be awarded to you. By then, it would have taken years. And during this time, wear and tear sets in, and it is harder and harder to present evidence in court, unless you yourself is a very good lawyer cum mechanic / engineer, otherwise your case in tribunal court will not be granted audience.

Oh, since your car cost higher than rm25,000, that means they will not entertain you unless you start off with parts of your car with value under rm25k.

Brand new alza have any issue?
So serious ah?

what problem u pointing ?? the air cond kick in/ off issue ???

Mine waited for 2+ weeks... What was your car problem...?

no comment....

I don't think consumer rights exist in this country...

My Problem:

1. The Steering handling on Rough roads, small bump @ cornering - The Steering feels loose and like the wheel is wobbling. - Still Waiting to be fixed

2. Inside Dashboard got rattling Sound - Already sent in like 4-5 times, left my car for whole day and got 1 time left it for 1 week plus - Still there, waiting for replacement car.

3. Rear Absorber knocking when on uneven roads - They Changed Absorber

4. Dashboard detailing defect - They Changed the whole Dashboard...This is when the No.2 problem comes in...they dint do a proper job fixing the new dashboard.

5. Wind Noise @ Driver - They Installed new Panel

6. Rear Door inner locking mechanism Loose hence making rattling noise @ back

7. Front undercarriage noise @ knocking noise when go on a winding parking road with the small "longkang" in between - Fixed but still got minor fixing to be made

8. Number plate loose - I changed the whole number plate and Put Screws on.

9. Driver side window when open half can hear the Locking mechanism rattling - New Problem

10. Rear Skirting Installation defect - Changed the Skirting twice...

Got few more but i cant recall...I go in out of Perodua like 7-8 times already...

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Added on October 17, 2011, 4:39 pmDamn tulan already....Patients running low...

Give empty promise...Promise want to call but dint call...i am the 1 have to follow up...end up asking me to check with their superior instead of them checking...Told me to ask their HQ on how the status instead of them chasing the HQ....Summore the reason that they dint call me is because they are sad and scared to tell me the truth...i was like WTF??? U feel SAD for what??? I am the 1 that supposed to be sad...not u...just call me la tell the status....

Now waiting for replacement car...i summore told them...nvm...i go find a car myself and u guys just fix it...no need get me replacement car save them the hassle....After 1 week plus...still cant fix and end up need to get replacement car...

KNSCCBBBB....

This post has been edited by angelbratz: Oct 17 2011, 04:39 PM

@angelbratz,

your is advance version?

your guys with major problem bought from P2 direct or sales agent??

Classic example... CLASSIC.... Welcome to your worse nightmare...

And who says I'm the only fella with major issues...?

No no no

U still the only one. With lot of serious issues

Mine is the Premium...Got it March 2011...I got collect the Invoice Sheet as proof...So was thinking if really cannot fix...then i wanna go tribunal...but...looks like the chance is very slim...

Only thing is hopefully can ask for compensation...Bought thru Sales Agent...

Cant do any mods now takut they dont wanna fix...damnzzzz...

The only mod i did was change to K&N & Iridium plugs...

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Added on October 17, 2011, 5:12 pmI used Kancil, Kelisa, Kenari, Kembara & Rusa before...Only this Alza that give me all this sort of Problem....Siennn



This post has been edited by angelbratz: Oct 17 2011, 05:12 PM

I've also asked for invoice sheet, they still haven't pass me any, dunno maybe they takut i go court with it.

You and I are the same, bought so many Perodua cars, only Alza the most problematic...


Where did you send your car for repairs...? Have you sent feedback thru their webby...?

Various place i send for Fix...

1st Fix Roda Kayangan - 1st and last going there

2nd Fix - Glenmarie

3rd Fix (Skirting) - USJ Perodua (Kinda Good Job/Service)

Then the rest is Glenmarie - Empty promise = Glenmarie

Now waiting HQ buzz me for the replacement car...Service i always go Airport Subang...

Webby? I send few emails to them directly...long long email...ANd yeah....only ALZA give this kind of prob...Maybe we are the unlucky ones...Should have bought from another Manufacturer...haizzz...

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Added on October 17, 2011, 5:42 pmBTW...I have tested the Cars the Alza...The Alza Test Drive Unit & My Unit...My Uncle Unit & My Unit...BIG DIFFERENCE...Steering Stable, no wobbling, Dash No Sound...etc etc...

This post has been edited by angelbratz: Oct 17 2011, 05:42 PM

roda kayangan... lol... will never go thr again. jz went to glenmarie SC thier service not so good. i reach thr bout 1.30 as usual put service book wait for calling. den the other come on 2.15. they bring his car to garage 1hr before mine. ask the owner he also without making any appointment.
Wanna ask wat is the normal time of air cond kicking.
my kicking time is average 6second once. but i sit on the fella alza his 1 is about 20 second kick once.

Did you check his Tempreture Setting? If Max, the Fan kick quite often...If At Center...the fan kick quite lama...

& Yeah...Glenmarie Service a bit on the low side...like to make empty promise and usually if lots of problem they like bo layan...only a few people in there is Good...

This post has been edited by angelbratz: Oct 17 2011, 06:01 PM

Now you said you got your car in March 2011... Do you know which year your car was manufactured...?

Well they claim is the 2011 Model which the 1 came with the fix soundproof on the roof...So guess definately is 2011 model...as i did ask them to check my Chasis number if my model is the old model that is not equipped with the roof soundproofing..

They keep track using the chasis number...and they also show me the Memo from HQ on which chasis range model is effected. Mine is not in the list hence its the 2011 model...also, 2011 model gearnob got lights unlike the old model which no lights on the Gearknob. (PRND3)

This post has been edited by angelbratz: Oct 17 2011, 06:05 PM