yeah, really sweat. done dealing with them, settled HP with them and closed the loan.

CIMB now has Free IBG and Instant transfer effective immediatelyhttp://www.theedgemarkets.com/article/cimb-offers-free-online-transfers.

Yesterday, 28 April, I made transaction from Public Banck(PBe) to my current account on CIMB.
I received the message immediately from Pbe show that my transaction is successful. Only when I want to withdraw from CIMB, there is no money.

1) First time I'm calling Public Bank, the staff stated that the matter will be resolved within 24hours, due to MEPS problem.

2) 2nd time I'm calling after a half day, the staff change the reason, stated there is no problem with MEPS but there is an issue with 'timed out' and told me that there is several same issues happen today.

3) This morning I'm calling again, after 24hours, they said it will need 14 working days to be solved, because there is a problem with system, and the problem with CIMB, but I have already called and verified with CIMB, there is no other issues like that notified to them yesterday.

Aaaa, when can I have my money back, this is so frustrating.

Is it true that I'm gonna have my money back after 14 days?

u using instant ibg or normal ibg?

you didnt say you used IBG or Instant Transfer?

assuming IBG, do you know that IBG doesnt work on weekends?

reading 1) and 2), there could be issue with MEPS, hence the fund is floating there. the "14 days" is just the standard SLA number of working days to resolve, it doesnt mean on-the-dot 14 days.


try wait for few more working days (e.g. tomorrow Monday by noon). if no fund received in CIMB by evening, call PBB CS again. not much you can do cuz the money flows from PBB -> MEPS -> CIMB. if there was maintenance with MEPS, the fund could be still floating, hence the transfer would still need to go thru CIMB to complete then transaction or refunded back to source at PBB.

I'm using instant, charges me already RM0.53

Plus I'm already verified my transaction, they said my transaction is IBTF. The problem only with MEPS, then later they said problem with CIMB.

Guys, beside UOB bank, which bank offer the highest transfer limit?

currently UOB transfer limit can be adjust up to RM250k.

Waaaa it is already Wednesday, but my money still hanging, this is real bad

are u individual? u may consider apply corporate internet banking.

After everyday follow up with public bank, tonight I'm receiving my money back, thank god

Enforcement of Secure2u for Transfer Transaction RM10,000 and above

Dear Valued Customers,

Effective from 11 May 2018, Secure2u will substitute the use of SMS TAC for transactions RM10,000 and above.

If you have yet to register Secure2u at Maybank2u App, please click here on instructions on how to register for Secure2u.

For more information about Secure2u, you may refer to the Secure2u FAQ here

Thank you

This post has been edited by cybpsych: May 20 2018, 08:57 AM

I dont have smart phone then how to use the secure tac?

I did ask before.
If I don't install the app, then how?
They can't force people to install app right?

This post has been edited by David83: May 5 2018, 05:26 PM

I already make official complaint to BNM.
u should make the same move as well.
Let teach MBB a lesson.

I have abandoned MBB.
It is no longer my primary saving account for fund transfer or bill payment.
I just keep it to service my house loan.

Use Nox player (Android emulator)

my pc not supported thosw no player

Is anyone facing any issue with Hong Leong Connect open 3rd party transfer?

I couldn't receive any TAC despite several attempts.