Maxis KLCC

My brother's iphone4 maxis set has home button issue as well.

However, the problem is not consistent, sometimes ok, sometimes not ok.

I am not sure whether my brother should go klcc to get a replacement set or not. Or should he wait until the button is fully not working?

If I go claim warranty that time the button works properly, then, how to claim?

Please advice, thanks!

No harm trying. Or else just wait for last few weeks before warranty expiring and roam roam to maxis centre.

Go KLCC maxis center, sure ok. Coz my previous unit same as your brother's case. They press found a few time cannot, then straight change jor.

guys, the home button issue is it caused by OS issue or hardware? so is not worth to take Iphone4 now ?

If a few times they press, it works properly, how?

dont worry about it. my ip4 also have same problem n i got my replacemnt set after 2 hours waiting. go to maxis klcc

Might be not worth waiting, coz of 4s coming soon. Definitely not coz of home button issue.

My case is 4 out of 10 times can not, they also replace for me. Don't worry.

Will go try claim.

May I know if replacement is a new iPhone or not? Some of them here said it is a refurbished iPhone. But, I don't understand.

Tq

need ask steve

any way confirm need change the button ...

whatever method posted in the 1st page also useless unless the button is not spoilt ...

if i not wrong, it's a recurring problem since ipon 3. it's hardware related

When i ask Maxis, they also say don't know. Coz they are taking from Apple too.
My replace unit look new. But i believe it is a refurbished unit.

Then, there will be possibility that all iPhone bought from those carriers is refurbished one? who knows?!

i highly doubt so because:

1. when u buy new phone, the salesperson will cut open the ipon4 box (sealed) in front of u.
2. everything inside is completely untouched
3. the person will cut out your micro sim and insert into the phone.

when claim warranty, u're given a phone without any box, just with the pelapik skrin on front and back.

Its hardware problem. The membrane switch or call it home flex.

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Added on October 12, 2011, 8:52 amReplacement sets are refurbished sets. You can also check the serial no to find out.

This post has been edited by WimpyKid: Oct 12 2011, 08:52 AM

However, I know that it is quite easy to seal back a box, brother.

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Added on October 12, 2011, 12:20 pmbrother, what are refurbished sets?

This post has been edited by CLian: Oct 12 2011, 12:20 PM

+1
yes, the replace unit is just the phone without anything else.

which then u can check the IMEI code as suggested by WimpyKid

u can certainly doubt the telco if they seal back the boxes, just like how u should doubt if u'll be able to claim your warranty should u need it.

I have home button issues. But the problem is my warranty is over and the problem only started after warranty. I got my phone on either the 3rd day or the 4th day of launch.

Does anyone know if Maxis provides any repair service for phones out of warranty? I don't mind paying.

u can probably ask around in Lowyat plaza, or any phone shops. should be around price of <rm100, RM120 tops.

was told by a LYN seller in penang, home button repair would cost RM60