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 iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?

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CLian
post Oct 5 2011, 05:38 PM

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Wow, digi iphone set really takes so long to give a replacement set. sad.gif

Better go for maxis or celcom.
CLian
post Oct 11 2011, 09:06 PM

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My brother's iphone4 maxis set has home button issue as well.

However, the problem is not consistent, sometimes ok, sometimes not ok.

I am not sure whether my brother should go klcc to get a replacement set or not. Or should he wait until the button is fully not working?

If I go claim warranty that time the button works properly, then, how to claim?

Please advice, thanks! notworthy.gif
CLian
post Oct 11 2011, 10:29 PM

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QUOTE(enriquelee @ Oct 11 2011, 10:00 PM)
Go KLCC maxis center, sure ok. Coz my previous unit same as your brother's case. They press found a few time cannot, then straight change jor.
*
If a few times they press, it works properly, how? sad.gif
CLian
post Oct 11 2011, 11:22 PM

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QUOTE(enriquelee @ Oct 11 2011, 10:58 PM)
Might be not worth waiting, coz of 4s coming soon. Definitely not coz of home button issue.
My case is 4 out of 10 times can not, they also replace for me. Don't worry.
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Will go try claim. nod.gif

May I know if replacement is a new iPhone or not? Some of them here said it is a refurbished iPhone. But, I don't understand.

Tq
CLian
post Oct 12 2011, 12:50 AM

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QUOTE(enriquelee @ Oct 11 2011, 11:56 PM)
When i ask Maxis, they also say don't know. Coz they are taking from Apple too.
My replace unit look new. But i believe it is a refurbished unit.
*
Then, there will be possibility that all iPhone bought from those carriers is refurbished one? sad.gif who knows?!
CLian
post Oct 12 2011, 12:19 PM

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QUOTE(MyKy44 @ Oct 12 2011, 01:41 AM)
i highly doubt so because:

1. when u buy new phone, the salesperson will cut open the ipon4 box (sealed) in front of u.
2. everything inside is completely untouched
3. the person will cut out your micro sim and insert into the phone.

when claim warranty, u're given a phone without any box, just with the pelapik skrin on front and back.
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However, I know that it is quite easy to seal back a box, brother.

Added on October 12, 2011, 12:20 pm
QUOTE(WimpyKid @ Oct 12 2011, 08:51 AM)
Its hardware problem. The membrane switch or call it home flex.

Added on October 12, 2011, 8:52 am

Replacement sets are refurbished sets. You can also check the serial no to find out. smile.gif
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brother, what are refurbished sets?

This post has been edited by CLian: Oct 12 2011, 12:20 PM
CLian
post Oct 15 2011, 06:52 PM

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QUOTE(joshua5367 @ Oct 15 2011, 06:43 PM)
My iphone 4 home button is somehow "sunk" a little bit but it still functioning as usual 80% of the time.
The clicking experience of the home button is bad, I need to press harder to register the home button click compared to other iphone (on display set or my friend's iphone).

So, any1 having the similar issue? Can i claim warranty on that ?
*
No harm trying to claim. But, must go KLCC. smile.gif

Added on October 15, 2011, 6:56 pm
QUOTE(makaveli @ Oct 14 2011, 11:54 AM)
are you sure on this bro ? because this question been raising and i remember last time a forumer just show the privilage card to claim without the 1st owner.
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I think it depends on which staff is serving you.

But, if I am using one which it's data plan does not belong to me, how? my IC shouldn't work!

My opinion is that we go to another maxis centre to claim. There must be one maxis centre which don't request for IC. smile.gif

This post has been edited by CLian: Oct 15 2011, 06:56 PM
CLian
post Oct 17 2011, 10:55 PM

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QUOTE(yewfatt @ Oct 16 2011, 11:42 PM)
if my phone left 1 month warranty and how the home button issue very serious. still can make it for the warranty replacement?

mine is digi set
*
say 'no' to digi set iPhones! biggrin.gif

Added on October 17, 2011, 10:56 pm
QUOTE(enriquelee @ Oct 17 2011, 09:05 AM)
Do they borrow you a phone to use while waiting for the 5 months?
My personal experience is need.
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I don't think that they will borrow u a phone. shakehead.gif

This post has been edited by CLian: Oct 17 2011, 10:56 PM
CLian
post Oct 27 2011, 07:40 PM

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QUOTE(giggs_509 @ Oct 26 2011, 06:11 PM)
No stock for 16gb or 32gb?
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Maxis will be getting iphone4S, that is why they won't restock for iphone4. nod.gif

My bro wants to claim as well, however, don't know what to do if they don't have stock. sad.gif
CLian
post Nov 12 2011, 04:30 PM

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QUOTE(PlayThis125 @ Nov 2 2011, 07:10 PM)
my iphone 4's home button sometime work very well but sometime no work would i able to claim warranty from digi? and i scared after i go to digi there and the home button work very well.
*
That's the exact problem my brother is facing. But, it is worth to try.

Added on November 12, 2011, 4:32 pm
QUOTE(stringfellow @ Oct 27 2011, 07:55 PM)
Exactly. The customs gestures are intuitive enough to let folks with disabilities like blindness to use the iPhone.

Oh and welcome back, CLian. How's your vacation? Jack70 went with you, right?
*
Sorry, disappointed you. My Jack70 account was still active while my CLian account was being suspended. tongue.gif

This post has been edited by CLian: Nov 12 2011, 04:32 PM
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