are we able to use the CC to pay utilities online? ie Maxis bills paid via amex

answered previously: NO... you need to go to Maxis KLCC to pay your Maxis bill on Saturdays & Sundays using AMEX

I have not received the cash back for January yet. Not even the full cash back for December! It's now pending Amex's reply on the dispute.


Your Amex's rate is 1.43% higher than MBB Visa's rate. Assuming that your MBB Visa charged 0.5% admin fee on forex conversion, your Amex's rate should be 2% higher than your MBB Visa's rate. Therefore, MBB Visa could charge more than 0.5% on forex conversion, or Amex charged less than 2.5% on forex conversion.


You don't really need to go to Maxis KLCC only to pay your Maxis bills. If you want to pay the bills using Amex, you can go to any Maxis centres if they accept Amex.

Call every Maxis Centre one by one to ask whether they accept Amex

Maxis Centre sure accepts AMEX but not sure about Maxis authorized reseller or partner.

shyt.. now i know not only i kena cheat on the 15% cash back.... i complained earlier and the promised to call back to explain the situation... but they did not... now more than 1 week d...

and i never got ANY cashback!!! for Nov, Dec, Jan, Feb... i sms in November sommore...
and i spend every month! beginning of the month sommore... cheaters...

As for the cash back for December which I did not receive in full, I called and wrote emails to Amex numerous times but no action was taken by Amex. So I wrote to BNM, and BNM instructed Amex to reply me in 2 weeks time. I am now awaiting Amex's reply.

You should do the same. BNM's email is: bnmtelelink@bnm.gov.my

M2Amex cardmembers cum Maxis subscribers, pay your bills at Maxis Centre on weekends using your M2Amex to maximize your return!

Damansara/Bandar Utama area people can come here:

For Maxis Exclusive Partner, (MEP) i think they did not accept AMEX coz i try to pay maxis bill in MEP in Klang Parade. They did not accept AMEX

Dun quite sure about Maxis centre TTDI ? Anybody try to pay using AMEX before in Maxis TTDI centre ?

anyone received their cashback for January?

Which cash back? 15% from the campaign?

I received the 15% cash back but it's not full :s

oh sorry, meant 15%cashback for january

NOT YET!!!

I didn't even get any cash back for Dec, first spending was on the 4th.

Got tired of calling them, always same answer :- Marketing Department issue, we'll call you back next business day.

Just wrote to BNM, lets see if its any better

The problem with Amex customer service staff is, they always give empty promises. They promised me they would call me back but they never did that. My emails to them are also lost in space. In the end, I wrote to BNM. I don't mind if BNM penalises MBB/Amex.

I get my January cashback on 2 March, in full.

which AMEX are u holding?

AMEX gold cc.

, same card, but not yet received mine, spent on 9th Jan