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American Express® Cards v3, Treatpoints & Membership Rewards™
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chemistry
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Mar 3 2011, 10:33 AM
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QUOTE(winner @ Mar 3 2011, 09:32 AM) Online transaction is one type of retail transactions. I guess you were confused by "erry" in the Credit Card Thread who kept highlighting that only physical swipe would be considered as retail transaction.  Maybe it is because his HSBC card does not deem online trxn as retail trxn. AFAIK, MBB/SCB/OCBC accept online trxn as retail trxn. Perhaps, different bank, different policy. The cardmembers are advised to go through T&C before rushing into spending.
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lgs
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Mar 3 2011, 10:48 AM
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QUOTE(ronnie @ Mar 3 2011, 09:39 AM) That's good to know... Again it depends on when the merchant charges it. Which merchant ? Maybank Etiqa  , I bought my car insurance with the 10% online discount and extra 5% rebate from MBB 2 Amex .
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stacko
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Mar 3 2011, 11:10 AM
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Since the 15% cash back were credited on 6 Jan 2011 and 6 Feb 2011 respectively, I thought Jan 2011 cash back should be around 6 Mar 2011, but surprisingly I got the full RM150 cash back credited yesterday. But that will be my last cash back as my spending entitlement for Feb 2011 = nil.
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ronnie
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Mar 3 2011, 11:22 AM
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Anybody actually did a transfer of outstanding EzyPay from MBB CC to Maybankard2 CC ? Was there any charges ?
This post has been edited by ronnie: Mar 3 2011, 01:34 PM
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Gen-X
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Mar 3 2011, 11:51 AM
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Lifetime LYN Member
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QUOTE(winner @ Mar 3 2011, 09:32 AM) I guess you were confused by "erry" in the Credit Card Thread who kept highlighting that only physical swipe would be considered as retail transaction.  No no, I wasn't confused, Someone commented in my blog that she checked with MBB CS and was informed that online transactions not applicable for 5% cash back. Clcik here and go bottom and read comments by Serene.can't even remember erry's comments hahaha
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TSzenquix
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Mar 3 2011, 01:42 PM
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QUOTE(stacko @ Mar 3 2011, 11:10 AM) Since the 15% cash back were credited on 6 Jan 2011 and 6 Feb 2011 respectively, I thought Jan 2011 cash back should be around 6 Mar 2011, but surprisingly I got the full RM150 cash back credited yesterday. But that will be my last cash back as my spending entitlement for Feb 2011 = nil. still don't see it
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Alec.Yong
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Mar 3 2011, 01:42 PM
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Just got my 15% Jan cashback today.. :0
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alexwsk
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Mar 3 2011, 01:57 PM
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mine not yet in, i guessed u guys have higher priorities AMEX
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sklim83
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Mar 3 2011, 02:15 PM
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New Member
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QUOTE(aeronlim @ Mar 2 2011, 10:35 PM) Using AMEX Ikhwan here, register 15% cash back on Nov 2010. Until now still haven't get any cash back on this. Called the CS, they giving some funny excuses, they said every month only have 3 million cash back given out based on FIRST COME FIRST SERVE basis (okay, this i can accept), I tell her I have a transaction on 1st Dec 2010, 10am when the shop opens then I straight go buy a jeans at midvalley (quite rush to get 1 at that day), she replied like a recorded radio, same message "Sorry sir, every month we only have 3 mil caps for the 15% cash back which was based on first come first serve basis" Okay, 3 mil cash back was paid finish to the maybank AMEX holder at 1st day of the month, 10am, a time that every shop baru open.... So sad and tired speaking with her. U try to call maybank complaint department, i also meet the same problem with u, after 2 week complaint yesterday she say will credit Nov & Dec cash back to my ac next week i waiting and see cos just now i received call from amex cs say system show i register at 1 January 2011 so i just can get Jan cash back but i very sure i send sms at Nov 2010, i very angry like say me want to cheating Nov & Dec 15% cash back, after i call person help me follow and ask her why amex cs say like this she say just a miss communication only and very confirm system received my sms at Nov. I very disappointed amex cs cheat customer like this if don't want paid the cash back don't do the promotion instead of say no received sms at Nov and say i send at Jan!!
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alexwsk
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Mar 3 2011, 02:39 PM
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QUOTE(sklim83 @ Mar 3 2011, 02:15 PM) U try to call maybank complaint department, i also meet the same problem with u, after 2 week complaint yesterday she say will credit Nov & Dec cash back to my ac next week i waiting and see cos just now i received call from amex cs say system show i register at 1 January 2011 so i just can get Jan cash back but i very sure i send sms at Nov 2010, i very angry like say me want to cheating Nov & Dec 15% cash back, after i call person help me follow and ask her why amex cs say like this she say just a miss communication only and very confirm system received my sms at Nov. I very disappointed amex cs cheat customer like this if don't want paid the cash back don't do the promotion instead of say no received sms at Nov and say i send at Jan!! keep ur confirmation sms as prove of registration
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thenemesis
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Mar 3 2011, 02:49 PM
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is it the best credit card?
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normaron
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Mar 3 2011, 02:52 PM
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Hi guys, When I am trying to register at https://www.americanexpress.com.myAfter I've key in the four digit at top right of the card & click "Register Now", it says "Invalid Four Digit" Is this because of my Amex Card have "Maybankard" logo on it? This post has been edited by normaron: Mar 3 2011, 02:58 PM
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nokia2003
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Mar 3 2011, 03:04 PM
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QUOTE(normaron @ Mar 3 2011, 02:52 PM) Hi guys, When I am trying to register at https://www.americanexpress.com.myAfter I've key in the four digit at top right of the card & click "Register Now", it says "Invalid Four Digit" Is this because of my Amex Card have "Maybankard" logo on it? Charge card - AmEx site Credit card - Maybank2U
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normaron
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Mar 3 2011, 03:19 PM
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QUOTE(nokia2003 @ Mar 3 2011, 03:04 PM) Charge card - AmEx site Credit card - Maybank2U I see, thanks for the info =) why is my Amex gold credit card is not like this ?
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ronnie
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Mar 3 2011, 03:21 PM
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QUOTE(normaron @ Mar 3 2011, 03:19 PM) I see, thanks for the info =) why is my Amex gold credit card is not like this ?  Then most probably it's the AMEX Gold Card like below :
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azfaz
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Mar 3 2011, 03:32 PM
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Getting Started

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For AMEX Gold CC you can view at both sites (AMEX + MBB).
If you have problem to reg just call them. They will walkthrough on the spot (base on last experience)
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MilesAndMore
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Mar 3 2011, 03:49 PM
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Look at all my stars!!
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QUOTE(Gen-X @ Mar 3 2011, 07:04 AM) The culprit who posted that online don't get 5% on weekend was me. But I did state that it was commented by someone at my blog where she mentioned that CS informed her and I gave a link to that comment. Ah, it was you ! QUOTE(Gen-X @ Mar 3 2011, 07:04 AM) So we can now confirm that all type of transactions on weekends get 5% right? Affirmative. By the way, have any of you received your account statement for Maybankard 2 cards ? Does it come in two separate statements or what ? And guess what, i found out last night that Maybank sent my February statement(s) to my old house which had been sold a while ago. The funny thing is that every time i called them and when they asked me what my billing address is, they do have the updated address system in my system
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normaron
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Mar 3 2011, 03:58 PM
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QUOTE(ronnie @ Mar 3 2011, 03:21 PM) Then most probably it's the AMEX Gold Card like below :  my card looks like this
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ronnie
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Mar 3 2011, 04:03 PM
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QUOTE(MilesAndMore @ Mar 3 2011, 03:49 PM) Ah, it was you ! Affirmative. By the way, have any of you received your account statement for Maybankard 2 cards ? Does it come in two separate statements or what ? And guess what, i found out last night that Maybank sent my February statement(s) to my old house which had been sold a while ago. The funny thing is that every time i called them and when they asked me what my billing address is, they do have the updated address system in my system  My e-statement shows both cards in one single e-statement. It's clearly separate line items for each type of card.
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ronnie
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Mar 3 2011, 04:04 PM
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QUOTE(normaron @ Mar 3 2011, 03:58 PM) my card looks like this  This is the Maybankard American Express Gold Credit Card
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