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 American Express® Cards v3, Treatpoints & Membership Rewards™

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chemistry
post Mar 3 2011, 10:33 AM

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QUOTE(winner @ Mar 3 2011, 09:32 AM)
Online transaction is one type of retail transactions.

I guess you were confused by "erry" in the Credit Card Thread who kept highlighting that only physical swipe would be considered as retail transaction. sweat.gif
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Maybe it is because his HSBC card does not deem online trxn as retail trxn.
AFAIK, MBB/SCB/OCBC accept online trxn as retail trxn.
Perhaps, different bank, different policy. The cardmembers are advised to go through T&C before rushing into spending.
lgs
post Mar 3 2011, 10:48 AM

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QUOTE(ronnie @ Mar 3 2011, 09:39 AM)
That's good to know... Again it depends on when the merchant charges it.
Which merchant ?
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Maybank Etiqa biggrin.gif, I bought my car insurance with the 10% online discount and extra 5% rebate from MBB 2 Amex .
stacko
post Mar 3 2011, 11:10 AM

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Since the 15% cash back were credited on 6 Jan 2011 and 6 Feb 2011 respectively, I thought Jan 2011 cash back should be around 6 Mar 2011, but surprisingly I got the full RM150 cash back credited yesterday. But that will be my last cash back as my spending entitlement for Feb 2011 = nil.

ronnie
post Mar 3 2011, 11:22 AM

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Anybody actually did a transfer of outstanding EzyPay from MBB CC to Maybankard2 CC ? Was there any charges ?

This post has been edited by ronnie: Mar 3 2011, 01:34 PM
Gen-X
post Mar 3 2011, 11:51 AM

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QUOTE(winner @ Mar 3 2011, 09:32 AM)
I guess you were confused by "erry" in the Credit Card Thread who kept highlighting that only physical swipe would be considered as retail transaction. sweat.gif
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No no, I wasn't confused, Someone commented in my blog that she checked with MBB CS and was informed that online transactions not applicable for 5% cash back. Clcik here and go bottom and read comments by Serene.

can't even remember erry's comments hahaha
TSzenquix
post Mar 3 2011, 01:42 PM

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QUOTE(stacko @ Mar 3 2011, 11:10 AM)
Since the 15% cash back were credited on 6 Jan 2011 and 6 Feb 2011 respectively, I thought Jan 2011 cash back should be around 6 Mar 2011, but surprisingly I got the full RM150 cash back credited yesterday. But that will be my last cash back as my spending entitlement for Feb 2011 = nil.
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still don't see it
Alec.Yong
post Mar 3 2011, 01:42 PM

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Just got my 15% Jan cashback today.. :0
alexwsk
post Mar 3 2011, 01:57 PM

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mine not yet in, i guessed u guys have higher priorities AMEX
sklim83
post Mar 3 2011, 02:15 PM

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QUOTE(aeronlim @ Mar 2 2011, 10:35 PM)
Using AMEX Ikhwan here, register 15% cash back on Nov 2010. Until now still haven't get any cash back on this. Called the CS, they giving some funny excuses, they said every month only have 3 million cash back given out based on FIRST COME FIRST SERVE basis (okay, this i can accept), I tell her I have a transaction on 1st Dec 2010, 10am when the shop opens then I straight go buy a jeans at midvalley (quite rush to get 1 at that day), she replied like a recorded radio, same message "Sorry sir, every month we only have 3 mil caps for the 15% cash back which was based on first come first serve basis"

Okay, 3 mil cash back was paid finish to the maybank AMEX holder at 1st day of the month, 10am, a time that every shop baru open....

So sad and tired speaking with her.
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U try to call maybank complaint department, i also meet the same problem with u, after 2 week complaint yesterday she say will credit Nov & Dec cash back to my ac next week i waiting and see cos just now i received call from amex cs say system show i register at 1 January 2011 so i just can get Jan cash back but i very sure i send sms at Nov 2010, i very angry like say me want to cheating Nov & Dec 15% cash back, after i call person help me follow and ask her why amex cs say like this she say just a miss communication only and very confirm system received my sms at Nov. I very disappointed amex cs cheat customer like this if don't want paid the cash back don't do the promotion instead of say no received sms at Nov and say i send at Jan!!
alexwsk
post Mar 3 2011, 02:39 PM

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QUOTE(sklim83 @ Mar 3 2011, 02:15 PM)
U try to call maybank complaint department, i also meet the same problem with u, after 2 week complaint yesterday she say will credit Nov & Dec cash back to my ac next week i waiting and see cos just now i received call from amex cs say system show i register at 1 January 2011 so i just can get Jan cash back but i very sure i send sms at Nov 2010, i very angry like say me want to cheating Nov & Dec 15% cash back, after i call person help me follow and ask her why amex cs say like this she say just a miss communication only and very confirm system received my sms at Nov. I very disappointed amex cs cheat customer like this if don't want paid the cash back don't do the promotion instead of say no received sms at Nov and say i send at Jan!!
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keep ur confirmation sms as prove of registration
thenemesis
post Mar 3 2011, 02:49 PM

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is it the best credit card?hmm.gif
normaron
post Mar 3 2011, 02:52 PM

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Hi guys,

When I am trying to register at
https://www.americanexpress.com.my

After I've key in the four digit at top right of the card & click "Register Now", it says "Invalid Four Digit"

Is this because of my Amex Card have "Maybankard" logo on it?

This post has been edited by normaron: Mar 3 2011, 02:58 PM
nokia2003
post Mar 3 2011, 03:04 PM

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QUOTE(normaron @ Mar 3 2011, 02:52 PM)
Hi guys,

When I am trying to register at
https://www.americanexpress.com.my

After I've key in the four digit at top right of the card & click "Register Now", it says "Invalid Four Digit"

Is this because of my Amex Card have "Maybankard" logo on it?
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Charge card - AmEx site

Credit card - Maybank2U
normaron
post Mar 3 2011, 03:19 PM

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QUOTE(nokia2003 @ Mar 3 2011, 03:04 PM)
Charge card - AmEx site

Credit card - Maybank2U
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I see, thanks for the info =)

why is my Amex gold credit card is not like this ?
user posted image

ronnie
post Mar 3 2011, 03:21 PM

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QUOTE(normaron @ Mar 3 2011, 03:19 PM)
I see, thanks for the info =)

why is my Amex gold credit card is not like this ?
user posted image
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Then most probably it's the AMEX Gold Card like below :
user posted image
azfaz
post Mar 3 2011, 03:32 PM

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For AMEX Gold CC you can view at both sites (AMEX + MBB).

If you have problem to reg just call them. They will walkthrough on the spot (base on last experience)
MilesAndMore
post Mar 3 2011, 03:49 PM

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QUOTE(Gen-X @ Mar 3 2011, 07:04 AM)
The culprit who posted that online don't get 5% on weekend was me. But I did state that it was commented by someone at my blog where she mentioned that CS informed her and I gave a link to that comment.
Ah, it was you ! laugh.gif


QUOTE(Gen-X @ Mar 3 2011, 07:04 AM)
So we can now confirm that all type of transactions on weekends get 5% right?
Affirmative.

By the way, have any of you received your account statement for Maybankard 2 cards ? Does it come in two separate statements or what ? And guess what, i found out last night that Maybank sent my February statement(s) to my old house which had been sold a while ago. The funny thing is that every time i called them and when they asked me what my billing address is, they do have the updated address system in my system doh.gif



normaron
post Mar 3 2011, 03:58 PM

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QUOTE(ronnie @ Mar 3 2011, 03:21 PM)
Then most probably it's the AMEX Gold Card like below :
user posted image
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my card looks like this

user posted image hmm.gif
ronnie
post Mar 3 2011, 04:03 PM

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QUOTE(MilesAndMore @ Mar 3 2011, 03:49 PM)
Ah, it was you !  laugh.gif
Affirmative.

By the way, have any of you received your account statement for Maybankard 2 cards ? Does it come in two separate statements or what ? And guess what, i found out last night that Maybank sent my February statement(s) to my old house which had been sold a while ago. The funny thing is that every time i called them and when they asked me what my billing address is, they do have the updated address system in my system  doh.gif
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My e-statement shows both cards in one single e-statement.
It's clearly separate line items for each type of card.
ronnie
post Mar 3 2011, 04:04 PM

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QUOTE(normaron @ Mar 3 2011, 03:58 PM)
my card looks like this

user posted image  hmm.gif
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This is the Maybankard American Express Gold Credit Card

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