Hi guys,

Have few questions need to be answered here about ASOS website.

How's the reliability of this site? Do they carry only authentic products? And I've heard from another fellow forumer here that ASOS is known to have missing parcels,wrong items,no refunds, as they ship our items to Malaysia. So just wanna know whether I should proceed my order with this site or not. Anyone encountered any problem while using their services?

Next would be how do I make payments to them? Couldn't find this information anywhere in their site (perhaps because I've not registered with them yet). Could it be through paypal or something?

Looking forward for some replies from experienced customers from ASOS .

Thanks in advance guys.

yeah all of their stuff are authentic , make sure u buy it now cuz can get free shipping.I've bought a pair of shoes , was supposed to arrive 7th dec but it arrived 10th dec , the weather might had caused the delay.
But overall , the site is safe

O RLY? Thanks for the info, imma check it out

And yeah I really don't think you need to worry about authenticity with ASOS.

their OT quite cheap and free shipping.. really good bargain

Is there any total price limit that i must consider before buying from ASOS to avoid being taxed?
As i know, if the package is declared as gift, there would be no tax.
Did ASOS printed the invoice infront or enclosed it in the package?

Would like to know whether there is a price limit to avoid been taxed as well. Any experienced customers can provide some information?

last time i ordered a pair of nudies ..
got a skirt instead , damn sad =.=
they offered an exchange , but i insist on a refund instead

LOL? WTF you got a skirt nudie

u should take fit pics !

now no more free shipping? or the free shipping just for UK?

juz about to ask this too,any1 know about this?

Aih~~~~~~~ till now i havent receive anything from theM! my order was since 21/12/2010..till today..no sign of it. I emailed them and request for tracking ID but they told me that the method of shipping does not have tracking ID. I am wondering if they ship out the item or not plus i heard they always send wrong sizes for cloths or may b same design. I gotta pray hard else no cloths for cny later!

anyone a frequent ASOS shopper?

Thanks for ur info. ll make a try if the stuff make me mad. hehe

Anyone who juz recently deal with ASOS pls stand up.. Lol. Ive always check out their website but dont know if the free shipping is worldwide or not. Any information here would be appreciated

abyone here is a frequent shopper of asoz. (sorry i couldn't resist..)

You can trust the website, everything is original and both my dealings with them so far has been pleasant. Both items arrived earlier than expected.
And yes, free shipping worldwide really means free shipping worldwide.

you can refer here
http://www.asos.com/infopages/pgeshiptocountry.aspx

i wouldnot buy anything without a tracking no. i have lost 2 parcels to postal workers

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Added on February 26, 2011, 4:41 pmit's amazing i have to pay the postal company a big premium to avoid having my parcel stolen by them

This post has been edited by kotmj: Feb 26 2011, 04:41 PM

Its already 3 weeks..and still no news for my delivery from Asos....this will be my first and last purchase from them ...

Lololol. This qualifies as quote of the month. I concur... I pay a huge premium for courier too. I don't trust the local postal service.

Oh really..poslaju msia really bad service huh

i'm considering giving asos a try since they have free international shipping...so far never heard any probs from them from uk sprees...but having thm shipped to m'sia is another story...i've had a few of my items lost in uk sprees...it seems that both the UK's and M'sia's postal services are equally bad...

Just ordered 2 pairs of jeans from ASOS. Though, shipping to Australia.

UK shipping is not bad. Just that Royal Mail itself doesn't have tagging and signature procedures making sh1ts worse when you lose your items or have no method of tracking it.

I've ordered twice from Asos too and I'm located in U.S. Although it is nearer compared to malaysia but the first time my package got lost and the second time it only arrived a month later.

I'm thinking to get some stuffs from the site.. After reading your guys comment, I better think it wisely.. It seems like 50%50% percents of losing the parcel.

losing parcel most of the time is the carrier problem...

Especially when it comes to malaysia post.... hence most of the time I buy things online.. i get it sent to Singapore address instead.

When it sent to a wrong place, you need to call to complain, ask to look the parcel back for you, this and that....
Damn inconvenient ...

ASOS is freaking, f**king reliable. haha. I've bought from them countless times, only 1 parcel lost. contacted them and a replacement was sent to me immediately. no complains there.

however most of my postage are to australia except for 1 if I remember correctly, so yea its gotta be poslaju's fault.

how long it will take to deliver ur parcel?

Interested in a few pairs of shoes.

Should I go ahead?

just go, ASOS is reliable.

its been 3 weeks and my pants have finally arrived...i was doubtful at first....but spot on 14 working days...thx asos!

Paid for express shipping.
Ordered on Friday night Aussie time, received Monday morning

Any thoughts on their house brand stuff? their reasonably priced

@swks,

How much did you pay? So kan jeong to get your stuff eyh?

@holyboyz,

Haven't tried them. These past weeks, they have been badgering me to get their stuff. So many emailed vouchers for 40% off their F/W 10 and 20% off their new S/S 11

It's a fixed $35 AUD hehehe. Since now you can shop in AUD on Asos
Yeah pretty much. Normal delivery takes up to 3weeks.

Ordered a pair of pants and a shirt, with 20% not bad at all.

will report back

I've ordered once from ASOS website, paypal is the best payment method and the package arrive about 14 days to my house. If you subscribe to ASOS, sometimes they give you Discount voucher that you can redeem at the checkout. Cool site & cool stuff

hurr durr chaps. I just got hold of my NUS Extra card. Anyone need anything from ASOS, you can ask the number from me. PM me.

Got my stuff 2 days ago, satisfied in the material for the price i paid.

Although the chino's i ordered was a tad large, i sent it back and asked for a replacement.

Mebe one day fit pix? I understand they're having a large full-scale clearance sale now.

when they get back ill post, the pants i mean.

meh on clearance i dont mind getting jeans and pants online but shirts and others i need to try them before i get them and alot of the brands are not located in AUS.

You can use Paypal to purchase from ASOS? Geez, didn't know that. I tried many times to purchase from ASOS but my card got declined.

Paypal is the best method of paying if you're into online shopping

Almost everywhere accepts paypal. Even I accept paypal

This is the 2nd time i purchase from ASOS. The last time i purchased was on december 2010 and it never arrive but i already got my refund. Early this month, i wanted to give them another chance but till now i still receive my stuffs yet. I was wondering why i never receive them? i just used normal card pay instead of paypal but i guess that makes no difference on shipping right? I am from Sarawak btw

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Added on June 17, 2011, 11:59 amand currently they only have standard shipping to MALAYSIA which does not have tracking ID so how am i suppose to trace my item?

This post has been edited by lupe: Jun 17 2011, 11:59 AM

lol...u cant trace but u can pray that your item arrives....its the third time i've purchased from asos...1st time my pants arrived in 4 weeks...2nd time my shirt arrived in less than a week...then this time my t shirt arrived in less than 2 weeks...=) so far no mishaps

Asos is like tangs right
it carry many different brand

i always notice if NUS student got discount...
NUS as in National University of Singapore?

nope bro..NUS card can only be applied by students studying in the UK..NUS here stands for 'National Union of Students'..

orly
haha
i always thought its singapore uni one
if that the case, it doesnt make sense right
haha

can we use mlysian debit card on the website to purchase our stuff?

debit card of course not...credit card yes

Have been using my debit card for the past year.

correct me if i'm wrong but basically both cards functions the same no?just that for debit card you gotta have the amount in your account in order for the purchase to be processed.

This post has been edited by CasaNova™: Jul 9 2011, 10:16 PM

may i know from which bank tht debit card u used to purchased items on asos

If it is a debitmastercard, yes. Or a debitvisacard - if it exists...

Tried numerous times using RHB Bank's debit card to order. It's OK. Maybank debit card, not OK.

The card i'm using is one of Australia's bank.

@Grimm - Mine's from ANZ and it's visa so i guess debitvisa do exist?

Err.. yes then. Haha. Basically it acts as a credit card. The only thing is, you gotta have funds in your account... you don't have the credit facility. It is much safer if you always cannot control how much you spend ;D

wow,really?very nice of you,is it ok for others to use your card for asos purchase?there's no restriction how many people can use a single NUS card?

u can only use the NUS card if u r billing address is in UK..too bad..

haiya

i've bought a pair of shoes from ASOS on 9th of july. stated on their website it takes about 10days of working days to reach here. but my item received a week from the date shipped. i guess im quite lucky cause i've read all the complaints from their customers on fb about their delivery.

my deliveries from asos to malaysia ranged from 1 week to a full month....very unpredictable but so far i have not lost anything from them

bro, sometimes the new orders i made came earlier than my older orders, which sounds a little ridiculous..did u experience such issue before?

nope..i usually order 1 item at a time...lol

when is asos sale?

now they are doing clearance stock sales. go check their page.

btw, guys, if you have inquiries to ASOS, this is their helpers page on FB.

https://www.facebook.com/ASOSHeretoHelp



This post has been edited by debigwan: Jul 23 2011, 12:52 PM

ASOS is mostly always on sales. It depends which season type of clothes you are after.

And regarding delivery. Every item i purchased was delivered on time =)

Ordered once (could not quit my habit after returning from the UK). Arrived in an astounding 5 working days -- chose the Free International Shipping option. Am extremely pleased.

In any case, even if my parcel goes missing, ASOS is reliable and values customer support enough to help me out. There is definitely a peace of mind.

That's the beauty of shopping in Britain!

Placed another order now. Let's see how long it takes

Whens the next batch of sales for asos, anyone knows?

..there's always sales

There's extra 10% off now for all items, grab the chance.

Hey anyone got any missing orders before?

Do they refund or resend the items back?

Mr parcel is still yet to arrive

hv anyone returned any item to asos before?
wud u mind to explain how u do it?
oh n wht shipping u used

after a certain deadline, if ur items still do not arrive, they will re-post the items if they r still in stock..of not, they will refund u..no worries ya

their jeans looks extremely awesome.
only RM200 can get such a cool jeans. I cant believe I used to shop at topman when there is such thing as ASOS.

How long does it usually take you guys for the items to arrive at your place on avg? Starting from the day it was 'dispatched'.

another package from asos reached my doorstep after just 2 weeks...love asos...

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Added on August 27, 2011, 2:38 pmso far for me...usually 2 weeks...i've experienced 1 week...lol and longest 4 weeks

This post has been edited by chuakz: Aug 27 2011, 02:38 PM

which one should I get, guys?

^Right. The blue is more pleasing to the eye.

Neither.

Right is better than left.. and then you probably get some eleets with their 'let me show you whats nice' insights.

Just bought this holdall at asos.com
Hope it will be delivered on time.

have u guys saw the right one at the pocket?

just want you all to know, ASOS having 20% off for all their new arrivals. today only.

enter 24FLASH at checkout

http://www.asos.com/Pepe/Pepe-Scratched-Re...ort=-1&clr=Blue

guys. I need some advice on this.

currently they stated that guy has a 30" waist and he wore a 32" jeans.

my problem, is that I'm a 33" measured by measuring tape but always get W31 jeans.

Should I get 32" or 34" regular or long?


This post has been edited by irmond: Aug 31 2011, 02:47 PM

ok, I'm using a visa debit card to try and purchase some things from ASOS.com,

1. I select the items I want
2. I click on 'ADD TO BAG'
3. it directs me to the 'Confirm & Pay' page
4. I click 'PLACE ORDER'
5. It then shows : The following errors have occurred : The card security number is not specified.

I don't see anywhere where I can key in my security number, whether it's on the 'Confirm and Pay' page or when I go to ' EDIT/ ADD' under the 'SELECT PAYMENT METHOD & SECURITY CODE'

I'm quite sure many forumers do purchase things from ASOS, just want to know where did I go wrong.

Thank you!

This post has been edited by thatsound: Sep 4 2011, 04:17 PM

why don't u use paypal to make the payment?

i ordered 2 shoes from asos today, and i hope it will reach my address somehow. huhu

how do we check our purchase? i tried to buy a pair of shoes last week, curious if it's on the way or not hehe

ya, same like me here too. anxious, but at the same time cannot wait. asos really have a great sales right?

haha yeah. wanna see their reliability 1st before i spend on more expensive stuff

in their fb page, there are lots of ppl complaining them for losing the parcels. hopefully we're not one of them la kot. lol

Bought couple of clothes last 2 weeks.

Estimated to arrive yesterday but still not here yet :/

Anyways, they'll send it by PosLaju ?

Well dunno about that. hope so. maybe u could wait for another 3 days maybe? then check at the post office tho.

Will wait again tmr heh

Ermm, but dont have tracking no.

haha yaa, free international shipping...dunno how is that possible

if my shoes arrive in less than 2 weeks more, im definitely buying more from the site hehe

that makes me worried too. and hopefully the poslaju in sabah also not buat any hal lah. usually they always dont send package to home, got to take it from the office.

haha, same bro. and im waiting if someday they got the crazy sales for espadrilles, for sure i buy 3 maybe. still its hard to find anyone wear espadrilles nowadays.

Aww yeah! There's Asos Australia now.
According to the website, up to 8days on free shipping. Gotta try it soon!

oh one thing, how's Asos quality compare to Zara and topman? is it the same?

just ordered 2 pairs of espadrilles yesterday online. now still in order processing. hopefully will receive it on time instead of losing parcel.