bro, are you sure your parcel was sent by pos laju? as far as i concern, all asos packages will be delivered by pos malaysia as normal post (to be dropped into the mail box) and no signature required. Pos Malaysia is different from Pos Laju oh..

This post has been edited by samantha_yeanmee: Jan 27 2012, 03:18 AM

OIC.. Delivery to office memang different from delivery to home.. As far as I concern, it's normally safer to have it deliver to work address rather than home, cause if the parcel is too big to be put into the mail box, the postman will just leave it anywhere which it's convenience.

Yup, it'll consider as normal post which deliver by Pos Malaysia, no signature or tracking available.

I'd advise you send your parcel to office address, cause I don't think the parcel can be fit into your letter box if it's too big. So far, I've not encounter any problem if the parcel is being delivered to office address.

Hope this helps

it depends on your area's postman, some will drop the parcel to the guard house and you may collect from there.

All ASOS parcels are sent via STANDARD AIR MAIL (Neither International Signed For Nor Airsure) , it's just a normal post from UK to malaysia; like sending postcard/letter, there's no signature/tracking available, hence there's no special treatment for delivering the parcel. Anyway, you can try to consult your area's post office and make the necessary arrangement ya..

it may take a little bit longer time for them to reply your email.

I just posted my requests to the ASOS Customer Care's twitter, https://twitter.com/#!/ASOS_HeretoHelp and they replied within few hours.

Normally refund can only be issued from ASOS if you still yet to receive your parcel 1 month after your order date, hence I usually will wait and only send in my requests till then; i.e., if order on 11Feb and still yet to receive your order by 10Mar, just report to ASOS and they will take immediate action to solve the problem.

Hope this helps