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ASOS, reliability and payment
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attacusatlas
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Jan 15 2013, 09:17 AM
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QUOTE(dwin95 @ Jan 15 2013, 08:50 AM) I got a question.. What if you recieved the item already but you requested for a refund? I plan to do this solely because the pants I received after 3 weeks couldn't fit me and it would be such a hassle to send it back and to complete the required procedures.. I know it is wrong but.. the pants is only a mere 7 pounds and probably wouldn't mean much to them.. right? If everyone starts doing like this, it is a matter of time before asos de-lists Malaysia, just like how endclothing had done to us here.
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attacusatlas
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Jan 16 2013, 09:16 AM
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Ah, what a relief. i am also expecting a package from asos. purchased on 24/12.
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attacusatlas
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Jan 19 2013, 01:07 PM
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QUOTE(TechnoG @ Jan 19 2013, 09:37 AM) awwww yeah, my package arrived this morning.  you guys should be getting yours pretty soon too I guess. Btw, kastam stamp on 16th. Thanks for the status update. I am keeping my fingers crossed my package will get through by next Wednesday.
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attacusatlas
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Jan 23 2013, 05:03 PM
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QUOTE(attacusatlas @ Jan 19 2013, 01:07 PM) Thanks for the status update. I am keeping my fingers crossed my package will get through by next Wednesday. As expected, my shipment from asos arrived today. Took almost a month to arrive.
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attacusatlas
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Jan 24 2013, 07:06 PM
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QUOTE(fixgd @ Jan 24 2013, 12:44 PM) i think the pos or kastam took it. damn it I believe so. I lost one package last year and I suspected either party mentioned above took it.
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attacusatlas
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Feb 4 2013, 10:22 PM
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QUOTE(twho @ Feb 4 2013, 09:56 PM) It's free worldwide delivery which is passed to our Pos Malaysia. Don't expect top draw delivery service. Keep a low expectation on the delivery time. So far my purchase has arrived between of 3 weeks to 7weeks. And if you need something urgently or you're the type that can't wait and expect ETA as per FAQ. This is not the place to shop. Either pay the express shipping or shop elsewhere. We don't want another online store to remove MY from their shipping list. +1
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attacusatlas
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Aug 26 2013, 09:26 PM
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QUOTE(Harvey_7 @ Aug 26 2013, 06:59 PM) 100% stolen d..pretty normal for asos parcels to go missing due to no tracking number/reference.. Agree.
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attacusatlas
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Aug 26 2013, 11:55 PM
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it is either by our postman or customs......
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attacusatlas
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Sep 19 2014, 09:04 AM
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I hv lost quite a number of parcels from asos and yes, Pos Malaysia can't advise you the whereabout of the parcels as there is no tracking number nor reference number to start with.
You can always contact asos for refund.
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attacusatlas
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Feb 2 2015, 10:36 AM
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Tell me about. I have lost a few parcels from Asos.com and the most recent one was end of 2014. Though a replacement has been dispatched but it is yet to be seen.
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attacusatlas
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Oct 2 2019, 08:36 PM
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Has anyone been asked to pay custom tax for buying stuff from Asos?
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attacusatlas
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Oct 5 2019, 04:15 PM
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QUOTE(absorb-d @ Oct 4 2019, 07:20 PM) No I don't think there's tax for normal post afaik only FedEx DHL bothers to collect tax absorb-d, I would think the same as well but strangely i received an email from a forwarder of asos.com asking me to make the payment before the parcel can me delivered to me.....and this is the first. This post has been edited by attacusatlas: Oct 5 2019, 04:17 PM
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attacusatlas
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Oct 12 2019, 03:36 PM
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QUOTE(absorb-d @ Oct 6 2019, 07:32 PM) Odd stuff keep us updated if it's legit I was indeed slapped with a customs tax. I believe it was because the amount was huge (over RM900) asos.com decided to deliver to me via expedited shipping method which has caught customs’ attention, just like any other shipment delivered by Fedex or DHL. Oh well, lesson learned.
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