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 ASOS, reliability and payment

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morning06
post Feb 21 2012, 06:59 PM

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I'm planning to get something from Asos, but after i read thru the FAQ under the customs and import charges im worried on the charges.

will there be any customs and import charges and any risk of items being block in customs??

nyway im getting some jackets, trousers and shoes. So let me know if anyone have experience charges frm customs or any prob vf it.

TQ.
morning06
post Mar 12 2012, 12:56 PM

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hmm my stuff got held by customs and this is the mail i rcv earlier today. Any of you get this before? Im sure my purchase is below RM500


QUOTE
hi
you have shipment from ASOS united kingdom. you have duty and tax MYR 115.13
if you agree. plss cop and sign.

Thank & Regards ,

Nurul Hida

Customer Services


and when i asked for why is there a tax; and so this is the reply.

QUOTE
Hi

Why you have duty and tax? Bcouse clothes have 10% sale tax
This post has been edited by morning06: Mar 12 2012, 01:14 PM
morning06
post Mar 13 2012, 03:16 PM

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hmm i did check on the customs tariff, it was stated that clothing are subject to 10% sale tax. IF i never see wrongly.

but u guys wasnt tax on it... so i guess its likely that my purchase + shipping cost (tho its free/paid by asos) is above RM500 which is the reason for the tax. I'll try another single purchase and see if tat tax and duties still applicable T.T

This post has been edited by morning06: Mar 13 2012, 03:17 PM
morning06
post Mar 13 2012, 08:18 PM

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QUOTE(vahre5165 @ Mar 13 2012, 06:15 PM)
since customs stated tht u got to pay rm116 for tax does it mean u spend around 1k for ur apparels? does it even tally w ur total purchase
im a bit confused since i nvr got taxed from asos n few times i bought 3 FP polos per shipment
*
QUOTE(absorb-d @ Mar 13 2012, 06:34 PM)
the duty tax is calculated on 10% off ur item value INCLUSIVE of postage
so if ur postage is not stated, they run their own approx which can be more than actual shipping cost
the other thing is they probably top another rm50 service charge for duty fee processing, if the item u claim is slightly over rm500
*
nope my purchase was only RM450~460, so including the postage tat asos bear its most likely above rm500. RM116 < RM40 is the processing n document fee, and the remaining RM7x is from tax + duty I ASSUME. since i asked them, and they just told me its either this amount or no. So no choice but to pay...
morning06
post Mar 31 2012, 12:52 PM

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so far two of my purchases reach in time, but one got taxed; assuming that the delivery fee + item > rm500 so the tax n duty


morning06
post May 15 2012, 03:30 AM

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Just some reference from duty/tax tariff for you guys to avoid the duty/tax thing. Not sure if its true, but after experiment it for a few times with ASOS, might as well share it with you guys. Please notice that, its not 100% true, its base on my experience purchasing from ASOS for a few times.

Make sure your shipment limited to
3 pairs of apparel
1 pair of shoes
total purchase below RM500 as stated but try to make it RM450 and below
break ur shipment if you buy more than the stated above and you are free from the tax/duty thing.

If your purchase is handle by Skynet (tracking available in your account tab from ASOS) you'll most likely end up with tax and handling fee. Check your email under spam/inbox if they provide you tracking number coz ur item will most likely held by custom and you need to reply their email.

Please add/correct me on this if im wrong ^^

This post has been edited by morning06: May 15 2012, 03:31 AM
morning06
post May 25 2012, 10:02 AM

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both cc n debit(visa) will do.
u just need the card no, ccv no, cardholder name.

 

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