Guys .. I play online games .. Sometimes the line goes destination host unreachable .. Damn frustrating .. Anyone having dis kind of prob ? .. Usually during 6am - 10pm .. Late nite no prob ..

ok, been having SUPER slow connections these past 2 days, followed the steps in post#1 and its confirmed that something is wrong with the streamyx gateway. 100% packet loss.

i'm a 1mb subscriber but my line is miscapped to 512kb.. i've been calling and complaining for few days but nothing happen.. F#$$k streamyx!!!

how to ask for refund???

Email to aduanskmm@cmc.gov.my.

i just subscribed to streamyx 4mb package and i just want to know if the speed i read in Tmnet Speedometer is the justified one? When i test run the broadband speed using the DSL Speedtest website , i discover that the speed of downloading from other countries such as USA cities were only 2mb plus. Is this normal for such packages? When Streamyx said 4mb , i would expect anything to be at 3Mb or slightly higher but the overseas downloading is only 2mb plus.


I like to know or heard third party opinion whether as a customer of 4mb package, we were shortchanged or not meeting the standard? Are we able to get rebate if proven that the actual download speed is less than 3mb and we are paying something for 4mb.

Can some one explain to me what i should do and whether this wasnt the problem for other users. that's mean easily can get 3mb even if download from other cities.

I have a similar (but not the same) problem to yours. I was subscribed to streamyx 512/256 and was getting torrent downloads of up to 55 kB/s. Recently I upgraded to 1M via the special offer. Unfortunately my torrent downloads remain at 55 kB/s. When I checked using the speedtest.tm.net.my, my dl/ul speed is 1300/420. Using international test sites results in similar (albeit 70-80%) of the speedtest site.

Does anyone has any solution to increase my torrent speed? BTW I'm using utorrent on Windows XP.

Thanks in advance.

SnoWFisH, thanks for this guide. It has been incredibly helpful.

I'm a subscriber to the original 512kbs, RM 88 per month package. Way back when 1MB was first introduced, they say they would automatically upgrade whoever subscribes to the 512kb one to 1MB. This was way back in 2005.

These few days my internet speed has been very bad. Online games keep dc half way and direct downloads keep stopping mid way.

I first called Streamyx up, they just reset the port for me. Speed improves a bit, but still no way near as satisfactory. Online games still dc. Downloads still dying.

I surf the net a bit to find some guides to check... lo and behold i discovered this thread. I went in to check in my router and it shows 512kbs for download.

I called up Streamyx again to verify what's my package. At first the guy says I have a 512kbs one (checked from his system). I said then why am I paying RM 88 a month? He then says he check on another system again and confirms it's actually 1MB line. I asked then why my router is showing 512kb? He says there's currently an unannounced maintenance going on and my speed might be affected. He reset the port again for me, and says if it's still slow; at least wait till tomorrow afternoon after maintenance and it should be back to normal.

So, Friday afternoon, still getting the bad speed. Called them up again. This time the lady agent admitted that I am on the wrong line. I am suppose to be 1MB but it's also showing 512kbs at their side. She made a report for me to get it resolved.

I realised I didn't ask about the refund so I call up again. Talked to another lady agent. I asked them to check when the problem started to happen, or is it all the while my line has been 512kbs while I am paying for a 1MB line? I am calling to talk about getting refunds.

Agent couldn't understand that I am asking about the refund part even though I gave her the report number made earlier. She even said she checked in the records, i did not made any confirmation on upgrading to 1MB line. I asked her back, if there is no confirmation from me to upgrading me to a 1MB line, then shouldn't my bill be reduced to RM 66 way back in 2005? i state my purpose of calling again is not to get the problem fix, as I just made a report earlier... this time calling is to ask about refund. The lady then says they can't talk about refund and passed me to the billing department.

Described my concerns again to the billing department lady agent. She says after the problem is resolved, then only can talk about refund. The phone agents are not able to check when it happened, only the technicians can check. So, now I am waiting for the problem to be solved.

Back in December last year, I had some phone line problem, and I accessed my router to check. I remember seeing the download rate as 512kbs... but I didn't know at that time it is stating the line I have. I thought it was detecting my current speed that it is going. At that time I didn't made any screen shots as I was certain it was the phone line that was noisy that is causing the disconnections. I manage to solved that myself.

Question: Is there a way for me to check whether it was somehow mis-capped or all the while I've been using a 512kbs line? I've only have the latest screen shot. Which is taken on Friday morning. The problem started to happen on Wednesday.

I am sure they are able to check, but if it turns out to be they did not upgrade me to 1mb way back in 2005 for me, but I am paying RM 88 all this time, they could still lie to me right?

Any advise is greatly appreciated.

i m paying RM 66 a month.

My Network connection status showsn speed is 2mb.

TM speed test shows ~400kbps dwnload, ~40kbps upload

This line/acc is rarely used. But ever since i start light torenting last week, speed become noticeably slow.

Since yesterday, i'm having frequent disconnection. My download SNR as per TM wifi modem is below 10dB most of the time, never above 15, upload is between 20 n 30.

So, what should i do? I dont intend to call 100 n talk nonsense. Prefer to identify the problem first.

Hi im a newbie here ><

please help me

may i know how to check my local and remote SNR margin if im using dlink?

i can go in through by 192.168.1.1 but i just cant find that thing...

is there any good internet monitor software?

This post has been edited by marky: Apr 8 2010, 11:26 AM

I got a fren using rm 88 /mth which should be pppoe line...

Can streamyx miscapped to static ip line? ....pppoa....my fren could not online with pppoe but able to connect to internet with pppoa

I want to know if anyone can help me with my internet(streamyx) problem?
I got a fast youtube streaming and downloading(up to 160kbps with my 1mbps package) but i had a hard time uploading even a 1mb picture.My web surfing(AKA facebook,google,lowyat,etc) are slow too.
Thanks in advance for anyone who helped.

You are having good Downstream but BAD Upstream.

SnoWFisH, kindly update first post regarding MCMC.

Complaint form is currently located at http://aduan.skmm.gov.my/eaduan_c/edaftar....FTOKEN=73354168

Guys, sometimes around 8pm to next morning, the line become unstable or very slow speed, during the day, the speed was around 1.3mbps to 1.6mbps.
However, during the night it can be 0.2mbps to 0.3mbps only.. BTW, im subscribing 1mb package.

If I subscribe to 4.0mbps package, will it increase the night time speed to at least 1.6mbps? or still become 0.2 to 0.3 mbps?

Anybody subscribing to 4.0mbps having slow speed to less then 1mbps?

guys i have a problem, i cant log in to my streamyx login website... it keeps loopback to the same page no matter hw many times i tried... found alot of solution but totally no use. anyone can help me out in this problem?

[attachmentid=1797185]

Someone help me check.

I'm using 1mbps package and I getting

I just lodge a complaint to streamyx regarding my slow speed on specific time slot 10 - 1 am everyday.

The technician came over to my place and insist that my outbound phone line needed replacement (at your own cost). He insisted that is the line which is causing the slow connection and bad modem status value.

I argued that if the phone line is bad the connection should be bad all day long. Any idea? Should I pay the contractor to fix up my phone line? Was reluctant cause feeling to upgrade over unifi which coppperline surf no more use if Fibre optic were used..

My modem status
Up / Down Margin = 22/7
Up / Down Attenuation = 48/28

If you're switching to Unifi for real, then don't bother. Else i'm afraid with those line stats you are gonna have to fix up your phone line...

That attenuation is just horrendous (should be less than 20) and so is your margin (should be at least 20 both up and downstream)

there's a reason for the slow time slot: the fookin' filtered out certain ip addresses from the pool

oh ya, you might go: 'hoi noodlez... tolking kok again ah??' but as a wow player myself, my lil' bro likes to shoot and t-beg peeps in MGO and my lil sis whose just never stops download, the ip address required to gain more 'juice' when both of us are attempt to entertain ourselves thru game (albeit some lagness) and downloads.

the set of ip that i usually acquired are

118.100.xx.xx
115.133.xx.xx
60.49.xx.xx

(some peeps might had guessed where i live...)
the connection which is moderate for me and me lil bro to play while my sis is doing her heavy duty stuff on another pc are in range of 118.100.92.xx - 118.100.95.xx, resilient range for mass information transfer from few pcs.

i did some ip reset attempts from 11pm till 1am mid night for 2 weeks and i found out that not only the range are unreachable, but all the ip blocks are actually hazardous for me to login and play as it gives high latency to a point that makes the game unplayable when more than 1 pc is doing data transfer (jootubing, downloads, file sharing), unlike the resilient range i mentioned...

i find complain is no use as they are not technical enough to understand the technical talk but instead would attempt to use it as an advantage to exploit and scare those even less tech savvy end users away.

wat to do?

/yorais is so old, he learnt and master trolling technique from real trolls before they went extinct few hundred billion years ago!!!