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Unifi Official TM UniFi High Speed Broadbrand Thread V8, save RM200 from 15 January-15 February !

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happymonk
post Feb 15 2011, 02:13 PM

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QUOTE(kuekss @ Feb 15 2011, 12:22 PM)
anyone in kepong area having slow connection??
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i m from kepong, no slow connection experience. all running as it shud.
numloque
post Feb 15 2011, 03:55 PM

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This is weird. anyone else is having a slow connection?
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kelthruzad
post Feb 15 2011, 04:03 PM

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anyone knows if it's possible to connect 2 TVs in separate rooms with the unifi set top box?
HaoYuan
post Feb 15 2011, 04:05 PM

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QUOTE(numloque @ Feb 15 2011, 03:55 PM)
This is weird. anyone else is having a slow connection?
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ALL RUNNING AT DAMM SMOOTH
Thrust
post Feb 15 2011, 04:11 PM

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Actually once they finish setting up the cable & they finish testing it, within a month you can subscribe to UNIFI. That's what happened to my housing area too.
expl0it
post Feb 15 2011, 05:09 PM

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Yes, very slow speed today doh.gif
pronaz
post Feb 15 2011, 06:26 PM

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QUOTE(rumahadam_afiq @ Feb 6 2011, 01:53 PM)
Hi guys,

Pls advice!!
I just switch over to Unifi VIP 5 Mbps.

I tested via Unifi Speedtest, I can get:-
Download Speed: 4743 Kbps (593 KB/sec transfer rate)
Upload Speed: 4357 Kbps (545 KB/sec transfer rate)

I often use Rapidshare/Hotfile...etc to donload movies...etc. Before switch to Unifi my transfer rate always get around ~120KB/sec.

Unfortunatley after switch to UNIFI, it seems more and more and more slower than that. MAx i can get around 35KB/sec.

I call TM Unifi technical team. According to them since speed test was OK, then it must be the traffic causing this slow transfer rate to that server. BUT I still cannot get it. Why when using streamyx (Package 1Mbps), I always get around 100~KB/sec.
I really dissapointed now caused I need to wait for more than 1 hour for 100mb file.

Please help or advice me if someone had the same problem??
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Hi all, please add me to the subscriber list. (Thanks Calvin871989!)

Username: pronaz
Package: VIP5

I have something to share with you guys. I'm facing the same problem as stated by rumahadam_afiq and a few others here. So I went thru all 100+ pages of this thread last nite (4hrs!!) and found that no one has done any tests (correct me if I'm wrong but I don't have time to check on prev vers of this thread). So I decided to run some simple tests to check.

Here's the situation. I was a Streamyx 1mb user before (capped at 1.5mb/s), and I was regularly getting 100kB/s from direct download sites like RS, HF, FS etc. After switching to Unifi on 12 Feb (3 days ago), I'm now getting 15-30kB/s. I have tested this on several different direct download servers with different files and the problem is the same. So, it doesn't appear to be due to a "busy server".

My browsing and YouTube speeds are superb, it's only direct download speeds that are affected. I have tested with both Unifi IP ranges 175.xxx.xxx.xxx and 110.xxx.xxx.xxx and the problem remains. My Unifi 5mb speeds should not be lower than my previous Streamyx 1mb speeds. So here's wot I did:

Tests were done on wired connection using CAT6 cable, with no background processes, and with all other PCs in the house shutdown. I used plain vanilla Google Chrome instead of any download managers for a fair result. Files were selected and downloaded using the same sites at 3 different times of the day. As I'm not a premium account holder, all tests were done using Slow/Free downloads and full 500kB/s speeds weren't possible. All were done on the same IP and the range was 110.159.xxx.xxx. Here are the results (click on spoiler for screenies):

Fileserve.com
14 Feb 11pm testfile A: 14.8 kB/s
14 Feb 11pm testfile B: 17.3 kB/s
15 Feb 04am testfile B: 213.0 kB/s
15 Feb 03pm testfile B: 18.1 kB/s
» Click to show Spoiler - click again to hide... «

Filesonic.com
14 Feb 11pm testfile B: 197.0 kB/s
15 Feb 04am testfile B: 199.0 kB/s
15 Feb 03pm testfile B: 201.0 kB/s
» Click to show Spoiler - click again to hide... «

Hotfile.com
14 Feb 11pm testfile D: 34.3 kB/s
14 Feb 11pm testfile B: 24.5 kB/s
15 Feb 04am testfile B: 234.0 kB/s
15 Feb 03pm testfile B: 54.9 kB/s
» Click to show Spoiler - click again to hide... «

Rapidshare.com
14 Feb 11pm testfile C: 34.0 kB/s
15 Feb 04am testfile C: 151.0 kB/s
15 Feb 03pm testfile C: 53.6 kB/s
» Click to show Spoiler - click again to hide... «

Microsoft.com (added reference)
15 Feb 04am testfile E: 662.0 kB/s
15 Feb 03pm testfile E: 1254.0 kB/s
» Click to show Spoiler - click again to hide... «

Here's my Speedtest:
user posted image
My setup:
RG - DIR 615
VDSL - HG 655a
Elevation - 10th Floor Condo
DNS - Google DNS

All direct download sites were heavily throttled at 11pm and 3pm with the exception of Filesonic which we'll take as the reference point. The other 3 download sites have noticeably increased in speed at 4am.

It appears that there is some type of traffic shaping/throttling on my Unifi account. If Unifi is a premium service as advertised, and there is the application of Fair Usage Policy, then there should not be any kind of throttling on my account as I have only just subscribed and am not a heavy downloader previously while using Streamyx.

My Unifi service was installed on 12 Feb 2011, and it is just 3 days old. The so-called FUP states that traffic management will not impact customers who do not exhibit unfair usage behavior. Am I to believe that within these 3 days I have been using the service unfairly? Or has my account been throttled from the beginning?

Bottomline is, I'm now paying for a "premium High Speed Broadband" service that downloads slower than my old Streamyx slowband. I've started the usual round of support reports with the cust care and will update on the outcome. Hope this info helps those of you who are planning to subscribe and it would be good if the rest could run some tests and share the results. Thanks for reading smile.gif

This post has been edited by pronaz: Feb 15 2011, 06:33 PM
MX510
post Feb 15 2011, 06:30 PM

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They are repairing SMW4 at the moment should be finish on 17th so international speed might be degraded
badai
post Feb 15 2011, 06:33 PM

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is unifi free installation extended until 31st March 2011?

see this http://tmpoint2u.com/?p=2359
rjb123
post Feb 15 2011, 06:36 PM

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QUOTE(MX510 @ Feb 15 2011, 06:30 PM)
They are repairing SMW4 at the moment should be finish on 17th so international speed might be degraded
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My international speed is a little slower than usual today - but not too bad.

Currently downloading at 1.4mb/s out of 2mb/s maximum - acceptable for international
MX510
post Feb 15 2011, 06:50 PM

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QUOTE(rjb123 @ Feb 15 2011, 06:36 PM)
My international speed is a little slower than usual today - but not too bad.

Currently downloading at 1.4mb/s out of 2mb/s maximum - acceptable for international
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Yeah still acceptable

Telekom Malaysia Berhad ™ wishes to announce that its consortium members have detected cable faults on the South East Asia Middle East Western Europe (SMW4) submarine cable network linking Malaysia to Europe (EU). The consortium will be carrying out repair works on site on Sunday, 13 February 2011 and the works are expected to be completed on Thursday, 17 February 2011.

It will be degraded also not stable during the repair works

http://www.tm.com.my/about-tm/media-centre...s13Feb2011.aspx
rattan
post Feb 15 2011, 08:53 PM

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Selayang now covered with UniFi. yahooooooooo !!!!!!!!!
iipohbee
post Feb 15 2011, 09:18 PM

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QUOTE(pronaz @ Feb 15 2011, 06:26 PM)
Bottomline is, I'm now paying for a "premium High Speed Broadband" service that downloads slower than my old Streamyx slowband. I've started the usual round of support reports with the cust care and will update on the outcome. Hope this info helps those of you who are planning to subscribe and it would be good if the rest could run some tests and share the results. Thanks for reading smile.gif
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Hoe much more are you paying for your "premium High Speed Broadband" compared to your old Streamyx slowband?

RM19 more?


Added on February 15, 2011, 9:22 pm
QUOTE(klseet @ Feb 15 2011, 01:39 PM)
I'm sure they did, everywhere as long as people are not happy with that dirt lemon "special" DIR-615, their Marcom is ever ready to reply instantly:
http://weechookeong.wordpress.com/2010/08/...ises-suspicion/
(Thanks YB Wee for taking up my complaint to TM directly!  notworthy.gif )

Of course, they'll bring you around the garden explaining everything BUT will never explain why the need for an external separate router, and why all vlans are not handled on the BTU itself where it's already handling vlan.400 VOIP well & it's still seriously underutilise.

Anywhere, I don't really bother what TM is going to explain again, as long as TM still stick to that "special" Ralink RT3052F ~384Mhz chip with a rather weak 1.8dBi with "special" relationship with D-Link ONLY, whatever their explanation is going to add more suspicious and will continue to make more unhappy customer, both home & business --> a really unwanted yet silly monopoly tactic which will definitely slow down subscriber growth. doh.gif
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Maybe they need to get more moneh out of the Dlink deal.

Like this case which is still being investigated:

Alcatel-Lucent bribery probe gathers pace

PETALING JAYA: Several Datuks were among a number of corporate bigwigs interviewed by the Malaysian Anti-Corruption Commission (MACC) in connection with the Alcatel-Lucent bribery probe allegedly involving Telekom Malaysia Bhd ™.

Informed sources told The Malay Mail that these Datuks and officials include current and former TM big wigs and those of Alcatel-Lucent Sdn Bhd — the local subsidiary of Alcatel-Lucent SA — and its former agents and consultants.

The Paper That Cares further learnt the MACC probe had intensified since early last month, after local Alcatel-Lucent officials gave their statements.

The probe is believed to centre on the two local consultants, allegedly paid by Alcatel-Lucent, which in turn, bagged a RM263.5m contract from TM several years ago.

http://www.mmail.com.my/content/62775-alca...be-gathers-pace

This post has been edited by iipohbee: Feb 15 2011, 09:22 PM
pronaz
post Feb 15 2011, 09:36 PM

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[quote=iipohbee,Feb 15 2011, 09:18 PM]
Hoe much more are you paying for your "premium High Speed Broadband" compared to your old Streamyx slowband?

RM19 more?


Added on February 15, 2011, 9:22 pm
Yup, that's about right. Paying more and getting less.
LeoLilieno
post Feb 15 2011, 10:06 PM

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I am going to have my Unifi installed this sunday. I lived in a high rise condo. One question I would like to ask. Since I register under promotion and it says "Free Installation", do I need to pay any installation fee when the technician come and install it?

Some of my friend who stayed in double story link house were asked to pay 300 for installation to the technician even though they also suppose to enjoy the free installation fee. I dont want to be ripped off by those unscrupulous technician and therefore, need advice from you all here. Appreciate your advice.
TSCalvin871989
post Feb 15 2011, 10:07 PM

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added you to the list, pronaz smile.gif
time for a new home, unifiers.


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