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Unifi Official TM UniFi High Speed Broadbrand Thread V8, save RM200 from 15 January-15 February !

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jackyhaw
post Dec 14 2010, 10:20 PM

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I very disappointed to TM service ai... my unifi start from 25/11/2010 every night 9.30pm start my download speed will auto drop to 1.2-1.5M, and upload is 2-2.5M. I make a lot of complaint to TM but their give the reason is network issue. Who can help me?????
sil3ntHunt3r
post Dec 14 2010, 10:23 PM

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QUOTE(jackyhaw @ Dec 14 2010, 10:20 PM)
I very disappointed to TM service ai... my unifi start from 25/11/2010 every night 9.30pm start my download speed will auto drop to 1.2-1.5M, and upload is 2-2.5M. I make a lot of complaint to TM but their give the reason is network issue. Who can help me?????
*
I think same problem with me..I just logged a report yesterday, and just now sent email to unifi support and skmm with proof. Will seek the answer from them tomorrow..last time during my streamyx 4mbps problem, i keep calling them everyday until my problem resolved...
lucifrhun
post Dec 14 2010, 10:38 PM

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Hy i bought the mikrotik rb250gs yday.just found out my router can support pppoe. Cn sifus hre tell me which router to get? Cheaper is better.btw i'm just a total noob in ths networking stuff.so i appreciate all help.thanks in advance.
-JC-
post Dec 14 2010, 11:01 PM

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unifi at subang usj down again..
few days ago was down for 2 days..and now again!!!
@!%@#$^%%@#
victor.c
post Dec 14 2010, 11:41 PM

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QUOTE(jackyhaw @ Dec 14 2010, 10:20 PM)
I very disappointed to TM service ai... my unifi start from 25/11/2010 every night 9.30pm start my download speed will auto drop to 1.2-1.5M, and upload is 2-2.5M. I make a lot of complaint to TM but their give the reason is network issue. Who can help me?????
*
how ur problem? isit gao dim already? my place at wangsa maju also same with u.... DL1.2~1.5M, UL4.x... my upload is no problem....
testing at morning is ok but everynight is slow... so sien la..
BlueWind
post Dec 14 2010, 11:47 PM

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QUOTE(-JC- @ Dec 14 2010, 11:01 PM)
unifi at subang usj down again..
few days ago was down for 2 days..and now again!!!
@!%@#$^%%@#
*
Perhaps you should give them a call. The day after you made a report, tell them your line still cannot and they will send you a group of technician on the next day. It's pretty swift for me I would say leniently speaking.

I just had my BTU changed this morning, but somehow I had a slight problem in connection just now.

thankyou
post Dec 14 2010, 11:56 PM

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I think some of you correct. My download is constantly 300KB/s right now... perhaps, account/port base capping had been implemented during peak hour.
stringfellow
post Dec 15 2010, 02:11 AM

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QUOTE(me076310 @ Dec 14 2010, 09:13 AM)
i live in keramat AU 2A and i still don't have UNIFI sad.gif
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Keramat AU 2A here, and I just have UniFi installed at my place. Speedtest done via the iPad:-

» Click to show Spoiler - click again to hide... «


VIP20 subscription. Using the supplied DIR-615 router bridged to Apple Time Capsule.
ghost705
post Dec 15 2010, 05:17 AM

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QUOTE(victor.c @ Dec 14 2010, 11:41 PM)
how ur problem? isit gao dim already? my place at wangsa maju also same with u.... DL1.2~1.5M, UL4.x... my upload is no problem....
testing at morning is ok but everynight is slow... so sien la..
*
we are at same area,having same issue to my VIP 20 but not with BIZ 10.
me076310
post Dec 15 2010, 08:51 AM

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QUOTE(stringfellow @ Dec 15 2010, 02:11 AM)
Keramat AU 2A here, and I just have UniFi installed at my place. Speedtest done via the iPad:-

» Click to show Spoiler - click again to hide... «


VIP20 subscription. Using the supplied DIR-615 router bridged to Apple Time Capsule.
*
awesome news....mine will be installed this 27th
how long did it take for the technicians to complete the installation?


Acrisius
post Dec 15 2010, 09:02 AM

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QUOTE(victor.c @ Dec 14 2010, 11:41 PM)
how ur problem? isit gao dim already? my place at wangsa maju also same with u.... DL1.2~1.5M, UL4.x... my upload is no problem....
testing at morning is ok but everynight is slow... so sien la..
*
One of TM's BRAS was over congested. Technicians were looking for solution at the moment.
This issue was same to previously I faced back 2 months ago.
sil3ntHunt3r
post Dec 15 2010, 09:17 AM

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QUOTE(Acrisius @ Dec 15 2010, 09:02 AM)
One of TM's BRAS was over congested. Technicians were looking for solution at the moment.
This issue was same to previously I faced back 2 months ago.
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Any response of when will the problem be fix?
Already logged a report, then sent email to SKMM for their further action.. embarrassing service from TM
stringfellow
post Dec 15 2010, 09:58 AM

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QUOTE(me076310 @ Dec 15 2010, 08:51 AM)
awesome news....mine will be installed this 27th
how long did it take for the technicians to complete the installation?
*
In at 9:45am, out by 2pm.
edwinlcw
post Dec 15 2010, 10:32 AM

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Don't know why these few days... I having difficulty connect to Unifi during night time around 7pm-12am... morning, afternoon is working fine...
From the router's log, look like my router is unable to grab ip from the TM's DHCP server.... vmad.gif
Acrisius
post Dec 15 2010, 10:34 AM

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QUOTE(sil3ntHunt3r @ Dec 15 2010, 09:17 AM)
Any response of when will the problem be fix?
Already logged a report, then sent email to SKMM for their further action.. embarrassing service from TM
*
Nope, they don't even have a time frame when it will be fixed. This how Government company works.
Hired bunch of monkey's brain, and take years to rectify an issue.

This post has been edited by Acrisius: Dec 15 2010, 10:35 AM
outdoorxplorer
post Dec 15 2010, 11:34 AM

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QUOTE(stringfellow @ Dec 15 2010, 09:58 AM)
In at 9:45am, out by 2pm.
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Mine was completed in two and a half hours. It could be faster if they have the BTU settings in hand. Imagine five personnel in and out my home.
mfa333
post Dec 15 2010, 12:52 PM

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KRT C013 can start register starting yesterday..
GNUEPUL
post Dec 15 2010, 01:22 PM

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Any Unifi user from Sg Buloh? How the speed? Is it stable?
wiraone
post Dec 15 2010, 01:34 PM

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QUOTE(GNUEPUL @ Dec 15 2010, 01:22 PM)
Any Unifi user from Sg Buloh? How the speed? Is it stable?
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Speed is okay, had problem once before raya but has been okay since then. I'm @ Rahman Putra tho'.
GNUEPUL
post Dec 15 2010, 02:27 PM

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QUOTE(wiraone @ Dec 15 2010, 01:34 PM)
Speed is okay, had problem once before raya but has been okay since then. I'm @ Rahman Putra tho'.
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Oh.. Ok.. Thanks.. Been thinking of getting Unifi but the FUP is making me think twice to get it..

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