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News Dell XPS 15 is back! ~ rm2999 ~ It has launch!, Core i5, GT420M, 4GB, 500GB, JBL subwoof

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astria
post Oct 22 2010, 07:19 AM

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QUOTE(LightningFist @ Oct 21 2010, 11:13 PM)
Well, Alienware has 19200x1200 vs 1600x900 of XPS 17.
XPS 17 has GT445M 3GB but not GDDR5/GDDR3.


Added on October 22, 2010, 12:21 amUp already, starting RM2999 with i3. But cannot buy yet. Zzz i3.


Added on October 22, 2010, 12:48 amOK buyable now.


Added on October 22, 2010, 1:29 amForget it. Crappy options, not worth it. Waiting for next gen laptops with AMD or Sandy Bridge.
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lower resolution = higher graphic performance... i can live with that...

now only problem is wat VRAM is Dell going to use... if it's DDR3 instead of GDDR5, it would really break the deal...
eugenechiuu
post Oct 22 2010, 08:35 AM

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anyways, malaysia's version is out... it's much more powerful and price is reasonable as well...

http://configure.ap.dell.com/dellstore/con...s=dhs&cs=mydhs1

SUSBorsch Soup
post Oct 22 2010, 08:47 AM

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After looking at the XPS 15 specs and pricing, I am so glad I din buy Lenovo Y460, the pricing is so close. Feels like selling my 4741G for this one. thumbup.gif
LightningFist
post Oct 22 2010, 01:24 PM

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But eugenchiu you are forgetting the specs of USA laptops and Malaysia laptops are not the same. They typically get more, and better, options, for a much lower price. And you cannot compare the mini because it costs only like, what, RM1000? How does this RM1000 compare to some laptops which cost more than RM1500 more than the one in the USA? Shipping or tax cannot even reach RM1500.

Sorry Astria no XPS 17 in Malaysia.

Ok this is interesting:

12:55:08 PM System System
Connected with Ross_Chan
12:55:13 PM Agent Ross_Chan
Welcome to Dell Sales Chat. My name is Ross. I'll be your personal sales agent. How can I help you today?
1:06:35 PM Customer Tim
Hello
1:06:55 PM Customer Tim
I am interested in the XPS 15 laptop. However I must ask you
1:07:09 PM Customer Tim
why can't I order XPS 15 with i5 and GT435M
1:09:36 PM Agent Ross_Chan
GT 435M must order with Core 7 processor.
1:14:04 PM Customer Tim
Why what is the reason?
1:15:16 PM Agent Ross_Chan
This is the restriction set on in customize page.
1:17:00 PM Customer Tim
I know but can I not order it like that?
1:17:06 PM Customer Tim
Why is there this restriction?
1:17:46 PM Customer Tim
I waited over a month, Dell withheld all information, but now they cannot tell me why I cannot order the right options?
1:21:55 PM System System
The session has ended!
Mr.Docter
post Oct 22 2010, 01:34 PM

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QUOTE(LightningFist @ Oct 22 2010, 01:24 PM)
But eugenchiu you are forgetting the specs of USA laptops and Malaysia laptops are not the same. They typically get more, and better, options, for a much lower price. And you cannot compare the mini because it costs only like, what, RM1000? How does this RM1000 compare to some laptops which cost more than RM1500 more than the one in the USA? Shipping or tax cannot even reach RM1500.

Sorry Astria no XPS 17 in Malaysia.

Ok this is interesting:

12:55:08 PM    System  System 
Connected with Ross_Chan
12:55:13 PM    Agent  Ross_Chan 
Welcome to Dell Sales Chat. My name is Ross. I'll be your personal sales agent. How can I help you today?
1:06:35 PM    Customer  Tim 
Hello
1:06:55 PM    Customer  Tim 
I am interested in the XPS 15 laptop. However I must ask you
1:07:09 PM    Customer  Tim 
why can't I order XPS 15 with i5 and GT435M
1:09:36 PM    Agent  Ross_Chan 
GT 435M must order with Core 7 processor.
1:14:04 PM    Customer  Tim 
Why what is the reason?
1:15:16 PM    Agent  Ross_Chan 
This is the restriction set on in customize page.
1:17:00 PM    Customer  Tim 
I know but can I not order it like that?
1:17:06 PM    Customer  Tim 
Why is there this restriction?
1:17:46 PM    Customer  Tim 
I waited over a month, Dell withheld all information, but now they cannot tell me why I cannot order the right options?
1:21:55 PM    System  System 
The session has ended!
*
1 - if you know that US laptop does not same with Malaysia, you should know that Malaysia's after sales service for Dell is much better. do your extra reading.

2 - you are the one that bring XPS 17 into the discussion.

3 - system restrict you for certain options, and now you trippin' in here?
LightningFist
post Oct 22 2010, 01:48 PM

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1 - On what do you base this claim? In other countries, particularly USA, you can - while it's still under warranty - get your system replaced by a brand new model of equal or better function and specifications, if there is something wrong. I'm very sure that does not make USA's Dell service any lesser than the one here - if you have In-Home / On-site of course. Oh and yeah, I'm going to find tons of sites and books on how Dell MY's service totally trumps the United States'. Right.

2 - No, Astria mentioned wanting XPS 17. I was just saying it wasn't available in MY.

3 - What are you even saying? I was trying to show how Dell cut me off so quickly when I was asking a genuine question about the product. "System restrict"? I wanted to know why somebody disabled that option.

Clearly you need to improve your English and your eyes.
Mr.Docter
post Oct 22 2010, 02:16 PM

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QUOTE(LightningFist @ Oct 22 2010, 01:48 PM)
1 - On what do you base this claim? In other countries, particularly USA, you can - while it's still under warranty - get your system replaced by a brand new model of equal or better function and specifications, if there is something wrong. I'm very sure that does not make USA's Dell service any lesser than the one here - if you have In-Home / On-site of course. Oh and yeah, I'm going to find tons of sites and books on how Dell MY's service totally trumps the United States'. Right.

2 - No, Astria mentioned wanting XPS 17. I was just saying it wasn't available in MY.

3 - What are you even saying? I was trying to show how Dell cut me off so quickly when I was asking a genuine question about the product. "System restrict"? I wanted to know why somebody disabled that option.

Clearly you need to improve your English and your eyes.
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» Click to show Spoiler - click again to hide... «


on point #3, you trying to say that its was disconnected? maybe something went wrong with the connection.. thats make sense too right? hmm.gif
LightningFist
post Oct 22 2010, 02:53 PM

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Sorry to discount your English, I realise this is a forum, and language use is not always a priority.

The Dell guy cut me off, clearly. I did not DC (or at least I'm quite sure I did not because the Chat thing does not need super fast, smooth internet).

It's just that they purposely made it so that you cannot order i5 with GT435M or i7 with GT420M, for their own reasons or whatever, and I wanted to know why - before I considered buying it.

Mr.Docter
post Oct 22 2010, 03:08 PM

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QUOTE(LightningFist @ Oct 22 2010, 02:53 PM)
Sorry to discount your English, I realise this is a forum, and language use is not always a priority.

The Dell guy cut me off, clearly. I did not DC (or at least I'm quite sure I did not because the Chat thing does not need super fast, smooth internet).

It's just that they purposely made it so that you cannot order i5 with GT435M or i7 with GT420M, for their own reasons or whatever, and I wanted to know why - before I considered buying it.
*
» Click to show Spoiler - click again to hide... «


hmm last time i'd asked them regarding bug in Alienware pricing, and they answer me pretty well eventhough it clearly something wrong with it.
tenitabang
post Oct 22 2010, 03:10 PM

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this xps 15 or acer 4820tg..which one do u prefer?
LightningFist
post Oct 22 2010, 03:23 PM

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LOL I was not "trippin" or anything. Just understandably fustrated with Dell's shortcomings. And can you blame me? What other choice of laptop can I get with graphics the level of HD 5730, No i7 quad, and not a 4kg+ Alienware? Very few, if any.

I think Acer quality has improved. Not to mention 5650 is Around the same level as the GT420/435M, but not as power hungry. But do you want good warranty service smile.gif
SUSBorsch Soup
post Oct 22 2010, 04:04 PM

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QUOTE(tenitabang @ Oct 22 2010, 03:10 PM)
this xps 15 or acer 4820tg..which one do u prefer?
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Go get the XPS 15, it is newer, has JBL subwoofer, not many laptops at this price range has it, used to need rm4799 like the Lenovo Y560. Plus the Nvidia GT420M is totally ok for current games. It also has Optimus for longer battery life. Anodised aluminium casing. All perfect specs thumbup.gif
astria
post Oct 22 2010, 04:10 PM

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it's juz bundling sales tactic... nothing surprising over there...
SUSBorsch Soup
post Oct 22 2010, 04:26 PM

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QUOTE(astria @ Oct 22 2010, 04:10 PM)
it's juz bundling sales tactic... nothing surprising over there...
*
For budget gamer, at rm2999, XPS 15 is really worth thumbup.gif
LightningFist
post Oct 22 2010, 04:58 PM

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Ok, yeah, since GT 420M is like GT 335M, I suppose this is an alternative to the Acer and Asus laptops below RM3000 with 14 inch screens. But then again we were expecting something equal or better to XPS 16, that is the main point.
SUSBorsch Soup
post Oct 22 2010, 05:06 PM

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QUOTE(LightningFist @ Oct 22 2010, 04:58 PM)
Ok, yeah, since GT 420M is like GT 335M, I suppose this is an alternative to the Acer and Asus laptops below RM3000 with 14 inch screens. But then again we were expecting something equal or better to XPS 16, that is the main point.
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But Dell never allow their own product to compete with each other, look at the inspirons, all low end GPU only.
astria
post Oct 22 2010, 05:08 PM

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QUOTE(LightningFist @ Oct 22 2010, 04:58 PM)
Ok, yeah, since GT 420M is like GT 335M, I suppose this is an alternative to the Acer and Asus laptops below RM3000 with 14 inch screens. But then again we were expecting something equal or better to XPS 16, that is the main point.
*
well, not much choices for them...

there's only ATi and NV... dun have a third company...
KeV
post Oct 22 2010, 05:28 PM

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lucky for me, i bought my core i5 450 + ati radeon 5730 hd for rm3217 in july, one unbeatable price if anything biggrin.gif

i wonder if the 420gt and the 435gt is on par with the 5730 or not, the new xps looks a bit sad sad.gif
ayil
post Oct 22 2010, 05:32 PM

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http://www1.ap.dell.com/content/products/p...-4AS47-EKJIG-v1
FOR XPS 14

http://www1.ap.dell.com/content/products/p...-4AS47-UL0BD-v1
FOR XPS 15
LightningFist
post Oct 22 2010, 05:39 PM

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Soup did you miss the part where "XPS will be replacing Studio and Studio XPS"?

And did you know Alienware has/had the same GPU as Studio XPS 16? It's not products competing against each other. The main point is to sell any and all products.

Since many will agree to an extent ATI/AMD GPU > Nvidia Geforce this was a bad mistake by Dell.

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