QUOTE(meangurl @ Dec 20 2013, 10:29 PM)
Hii, may i know anyone of u received letter from the bank saying there is a current month interest of RM1.3K is due for payment on 1/12/2013
and the monthly installment shall commence on 1/1/2014.
As this is under DIBS scheme, do i have to pay the month interest as stated in the letter?
ps: im taking loan from Alliance Bank
Mine is Ambank. I have not received any notice by mean of letter but there is sms to me on 6 Dec 2013 told me that my housing facility is overdue 4 dec 2013, and stated the amount of (RM19xx) to be paid. There is a phone number for enquiry 03-20546688, however i have tried called this number at least 30 times in 3 days, finally someone pick up, i have quenstioned she why no notification, only sms said overdue but then she transfer the line to another department, then this department ask me why transfer line to her department, finally transfer my line to manager but manager never pick up, line was cut (tried 30 time calls end up with no answer) . Bad lousy service.
Then i personnally go to Ambank branch, the frontdesk counter look like don't know how to handle housing loan, after talk talk talk & check check check she say need to pay RM18xx, i showed her the sms amount, then she say follow sms amount, i paid by cheque, when i received the receipt stated the amount to be paid actually is RM20xx, fainted. I don't know whether the amount include late charges or fine due to late payment. I have done my 2nd payment (due before 1/1/14)with amount RM20xx cause can't clarify amount from Ambank.
My offer letter actually the monthly installment is RM18xx, now RM200 higher, is it possible? i have no idea. Anyone can advice. Thanks.