QUOTE(otosan @ Oct 30 2010, 01:34 AM)
I do live in BS. Damnsara, and yes i experienced same thing, power outage and no DSL at all..., for a whole day. Called service center two times, they only checked the line for me, what i see is they managed to did sumting with the phone line main box that manage my whole appartment line.
got back my line on 11 p.m wednesday,27th , stable till i typing this now,
so i assumed ur BTU should be O.K, just as mine, i think sumthing wrong with the phone line after outage, u should call them again, and mention that ur problem is because of power outage, ask them to check ur phone line and make sure there's connection running on it.
hope can make u feel better about the BTU & overall connection prob...
*Note : Reset ur Wi-Fi setting in ur device after everything back online, mine is refused to connect till i reset all wifi set up..

hi bro!
thx for yr feedback! After 2 days of INACTION ( meaning no calls whatsoever from tmnut! i went to tmpoint kepong and was asked to call the unifi centre where i spoke again to some one.
I waited till sat morning, still no calls from anyone.
Anyway, i saw one of those tmnut installation vans and tried my luck and asked the 3 young guys if they could help me out with my problem. They agreed to do so after their install is finished.
They spent some hrs testing and making calls to some one in maintenance and finally managed to get my line back up!! As suspected, for some reason the dsl line was lost after the power outage before.
I paid the guys a token sum for their help ( which i think they deserve)
I wonder if tmnut will ever call me abt my complaint, now that its a moot point.
Sigh, Malaysia boleh

??
anyway, i m back online now so thats good.
But can anyone tell who to call to complain abt this issue or does any tmnut engineers even read this forum?