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 Starcraft 2 Troubleshooting thread, Check first post for possible solutions

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hazairi
post Aug 2 2010, 04:26 AM

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QUOTE(Grif @ Aug 1 2010, 11:15 PM)
I can't download, no matter how long I leave it. So yeah, thats a problem alright.
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which OS r u using and what's the SP?
talexeh
post Aug 2 2010, 07:12 AM

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QUOTE(hazairi @ Aug 2 2010, 04:26 AM)
which OS r u using and what's the SP?
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It's a known issue with multiple threads mushrooming in the Bnet Tech Support forum (http://sea.battle.net/sc2/en/forum/11481/).

This post has been edited by talexeh: Aug 2 2010, 07:12 AM
TSkianweic
post Aug 2 2010, 07:53 AM

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QUOTE(Vorador @ Aug 2 2010, 12:14 AM)
hm... I neer exp such prob? game never crash or freeze, only thing is when open the versus AI it takes a little while to load all the maps.

@Kianweic,

I tried just now, in the game I don't spot any different... sweat.gif
(using 1920*1080 res)
*
Try zooming in, particularly for Protoss and Terran units.
hazairi
post Aug 2 2010, 08:22 AM

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QUOTE(talexeh @ Aug 2 2010, 07:12 AM)
It's a known issue with multiple threads mushrooming in the Bnet Tech Support forum (http://sea.battle.net/sc2/en/forum/11481/).
*
Hmm, i haven't encounter that kind of problem so far..
eehtsitna
post Aug 2 2010, 09:24 AM

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QUOTE(wangpr @ Aug 2 2010, 12:35 AM)
Yup, alway crash after complete mission and while loading

cry.gif  cry.gif
*
I have the same issue. The game just hang up after a mission and after a few minutes, i am booted out from Sc2. I speculate that it has something to do with my display card. Going to check it out later and you guys who have the same problem should check out yours' too.
Quazacolt
post Aug 2 2010, 06:55 PM

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TS(kianweic): if you're dedicated in updating the first post with solutions/links/sources etc on common problems, i would highly suggest that mods sticky/pin up this thread so they may refer here for technical Q&As/troubleshooting. Which would also ease up the FAQ thread on fuj's burden
bigbangformula
post Aug 2 2010, 07:59 PM

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Oh man sad.gif is my problem with Starcraft not getting any attention sad.gif

I have problems with the resolution..

My monitor is 1366x768,but StarCraft II only supports 1360x768,so if I put that resolution,there will be a black border on the left side of my screen,and a bit of the right side of the screen will be hidden,causing me to not able to see the supply quantities,and the Tip button properly..

I have tried changing the resolution through the Variables file located in My Documents,Starcraft II folder,but if I change the width to 1366,and I launch the game,the screen will be ok,but the words not very clear..

Pls help sad.gif
Quazacolt
post Aug 2 2010, 08:01 PM

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for people having overheating GC, you may try this:
http://www.gamefaqs.com/boards/939643-star...iberty/55785055

courtesy of exiled_gundam
to further clarify, link brought to me by him, full credit still goes to the folks on gamefaq


Added on August 2, 2010, 8:07 pmoh yea, additionally, the solution have also been posted in this thread: http://forum.lowyat.net/topic/1507160

This post has been edited by Quazacolt: Aug 2 2010, 08:14 PM
TSkianweic
post Aug 2 2010, 08:32 PM

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Updated first post.

Will only update if I have the time.
cmonstar
post Aug 3 2010, 02:16 PM

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I think you are using a LCD HD Ready TV.
I had a problem similar to yours because my TV auto-adjust the screen according to height but not width or the other way around.

The solution: I chose 1280x720 resolution in SC2. And I used HDMI instead of PC-Input...
Not sure if that helps you or not.


QUOTE(bigbangformula @ Aug 2 2010, 07:59 PM)
Oh man  sad.gif  is my problem with Starcraft not getting any attention  sad.gif

I have problems with the resolution..

My monitor is 1366x768,but StarCraft II only supports 1360x768,so if I put that resolution,there will be a black border on the left side of my screen,and a bit of the right side of the screen will be hidden,causing me to not able to see the supply quantities,and the Tip button properly..

I have tried changing the resolution through the Variables file located in My Documents,Starcraft II folder,but if I change the width to 1366,and I launch the game,the screen will be ok,but the words not very clear..

Pls help sad.gif
*
xShinji
post Aug 3 2010, 02:22 PM

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Guys , any1 having problem with voice chat?

currently i unable to transmit my voice to other ppl even if SC2 able to detect my voice (testing)

Joined some commentator match ---and i cant listen to what other ppl talk, while others can
popcorn513
post Aug 3 2010, 02:26 PM

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Anyone got problem when loading the SC2?
Every time when i start up SC2 the loading page (the page showing Raynor) keep blinking until it go to the Battlenet logon page and ok already. However it do not give any big problem to me, just strange it keep blinking (when i test beta also same problem)
TSkianweic
post Aug 3 2010, 08:46 PM

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QUOTE(popcorn513 @ Aug 3 2010, 02:26 PM)
Anyone got problem when loading the SC2?
Every time when i start up SC2 the loading page (the page showing Raynor) keep blinking until it go to the Battlenet logon page and ok already. However it do not give any big problem to me, just strange it keep blinking (when i test beta also same problem)
*
Your PC specifications please.
oHkereD
post Aug 3 2010, 10:41 PM

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Guys, I kinda need help here,
After i install a fresh copy of starcraft 2, + patching latest update, then when I launch the game, it stuck on the main menu wallpaper without any main menu interface or battle.net login interface.
Anyone knows how to fix this??
Help appreciate. smile.gif

Edited: I'm using window 7 professional, C2Q6600, Nvidia 8800GTS 512.

This post has been edited by oHkereD: Aug 4 2010, 01:47 AM
ZeratoS
post Aug 4 2010, 01:11 AM

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I get major slowdowns when massing units, fighting team battles..etc


Using a XPS M1530 :

C2D T7700 2.40GHZ
4GB DDR2 (Can't recall the FSB)
8600M GT 256MB DDR3.


I mean, I'm using the suggested settings and other people using the same cards don't get such problems. :|


Also, randomly unable to hear/talk with the VoIP.

This post has been edited by ZeratoS: Aug 4 2010, 01:12 AM
Vorador
post Aug 4 2010, 02:50 PM

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can someone teach me how to import the fan-made map downloaded from other fan's website? I downloaded a few but have no idea how to import it into my game.
Holyboyz
post Aug 4 2010, 03:00 PM

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Hey if i have a friends US version can i use a SEA version to install the game and use a fiends US key to play?
aLertz
post Aug 4 2010, 03:41 PM

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QUOTE(Holyboyz @ Aug 4 2010, 03:00 PM)
Hey if i have a friends US version can i use a SEA version to install the game and use a fiends US key to play?
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no...US key can't play in the SEA server.
but after 60-days...SEA key will be able to play on US server. smile.gif
Holyboyz
post Aug 4 2010, 04:00 PM

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No i ment the installation can i install with a SEA CD and play with a US key?
aLertz
post Aug 4 2010, 04:23 PM

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QUOTE(Holyboyz @ Aug 4 2010, 04:00 PM)
No i ment the installation can i install with a SEA CD and play with a US key?
*
sry tat i misunderstood...
anyway, it's also a no...
the client (DVD) is also region based...
meaning if u install SEA client...u can only login using an account with SEA key...

there's some1 in this forum stated b4 that he bought a SEA key but downloaded the US version...
then he can't play due to that n had to redownload the SEA version...

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