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 Starcraft 2 Troubleshooting thread, Check first post for possible solutions

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Quazacolt
post Aug 2 2010, 06:55 PM

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TS(kianweic): if you're dedicated in updating the first post with solutions/links/sources etc on common problems, i would highly suggest that mods sticky/pin up this thread so they may refer here for technical Q&As/troubleshooting. Which would also ease up the FAQ thread on fuj's burden
Quazacolt
post Aug 2 2010, 08:01 PM

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for people having overheating GC, you may try this:
http://www.gamefaqs.com/boards/939643-star...iberty/55785055

courtesy of exiled_gundam
to further clarify, link brought to me by him, full credit still goes to the folks on gamefaq


Added on August 2, 2010, 8:07 pmoh yea, additionally, the solution have also been posted in this thread: http://forum.lowyat.net/topic/1507160

This post has been edited by Quazacolt: Aug 2 2010, 08:14 PM
Quazacolt
post Aug 5 2010, 05:00 PM

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QUOTE(Aeon_Clock @ Aug 5 2010, 04:58 PM)
mind posting the link here for us?
*
http://forum.lowyat.net/topic/1507160

man, page 2 already? lol
Quazacolt
post Aug 5 2010, 06:01 PM

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QUOTE(aLertz @ Aug 5 2010, 05:18 PM)
well, there's 1 problem when u accidentally press the window button or alt+tab out then back to SCII...
my screen will be black for a few seconds (depending on the display tat time, if huge army or battling then will take longer) then oni came back the SCII display...

so maybe when it hang or blackout...try wait a while...
when i face tat black screen...i also tried open task manager n close it a few times due to impatient tongue.gif

seems like a GPU resource eater hmm.gif


Added on August 5, 2010, 5:18 pmps: i've already set the cap
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you may lock ur windows/alt tab functions via sc2 options

and yes, it does rape gpu. my gpu load is between 50-80% during sc2. no other games managed to push it that far ever lol. hence my need for a cooler and i've finally got that settled and am very satisfied with it.
Quazacolt
post Aug 9 2010, 03:01 PM

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QUOTE(ben3003 @ Aug 7 2010, 11:34 AM)
starcraft is fking bullshit man! the map list wont load, clicked find game and waited for hours, what the fuk with this, blizzard? Anyone can tell me how to solve that problem? and yesterday i played 2v2 with my fren, the placement match still at 5 while we already played fking 4 games, fuk!!!
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talk to IAH, not blizz. Assuming you're on SEA servers. this is clearly a server issue.
Quazacolt
post Aug 28 2010, 07:35 PM

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QUOTE(TianJian @ Aug 28 2010, 12:07 PM)
did any1 experience before when u alt tab it will take 2-3 min go back sc2 , and some times when i play with ai , it will move - stop - move - stop at the graphic , but the frame rate is 70-80+
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how much RAM you have and what is your current available memory when you're alt tabbing? most of this issue is due to page file clearing and reacaching while alt tabbing in/out of windows/sc2
Quazacolt
post Aug 28 2010, 11:00 PM

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QUOTE(TianJian @ Aug 28 2010, 10:48 PM)
i got 4 gb ram , but when go in windows ald used 900mb
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vista/win7? yeah thats kinda why when ur SC2 will take between 1-2gb ram itself lol
Quazacolt
post Sep 26 2010, 10:50 PM

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QUOTE(mollymurder @ Sep 26 2010, 10:45 PM)
no it jz randomly restart , reboot, lcd blank..no actuall time

sumtime when i was playing half way,chatting half way or in afk mode then it will randomly restart

sumtime it took like 5min sumtime more than an hour when it happen..

jz now i tried reinstall but same thing happen
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could be ur graphic card burning up. the moment you start up sc2 ur graphic card is running ady as the entire menu interface (more like the background, damn BC lol) is already full 3d
Quazacolt
post Sep 27 2010, 09:10 AM

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QUOTE(tatyinw @ Sep 27 2010, 01:30 AM)
Yea. I suspect the same thing as Quazacolt.
Chances are your graphic card is overheating.
Casing air flow problem?
You have any software to check your card temperature?
Patch caused it? Think you may have to reinstall at this rate.
Yea... I can't login to the sea.battle.net too.
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to add in to this post, before reinstalling sc2, try doing repair.exe

via: C:\Program Files\StarCraft II\Support\repair.exe (depend on your installation directory/drive)

=edit=
forgot to add this: do note before doing repair.exe, please be connected to the internet, and make sure your connection is stable (and preferably port forwarded) for patch/files download

This post has been edited by Quazacolt: Sep 27 2010, 09:11 AM
Quazacolt
post Sep 27 2010, 09:52 AM

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QUOTE(mollymurder @ Sep 27 2010, 09:44 AM)
i try out the msi afterburner..my GC heat is always at 60+ whenever im playing sc2..how much is normal?

i cant play league coz sked of dc T__T

been 2 months le,it will shutdown by itself and then i turn it on and play again..i sked 1 day it will come to the point where my pc mati..omg sei lo
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60+ celcius shouldnt over heat. i mean, most nvidia cards can withstand 70-90+ without problems. and 100+ is the thermal shutdown for card protection

check if your drivers are updated, and you may want to check PROCESSOR temperature now instead, or motherboard temperature
Quazacolt
post Sep 27 2010, 11:02 AM

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QUOTE(Ahlok @ Sep 27 2010, 10:39 AM)
why i always encounter something like "error, not able to load score screen" at NA server.

is it normal?
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connection problem. and no, not normal as i think i only got that once ever. not always.
Quazacolt
post Sep 27 2010, 01:34 PM

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QUOTE(mollymurder @ Sep 27 2010, 12:41 PM)
dang,,i'll change the ram 1st and see it will happen again or not

owh btw when my comp shut down my mobo kip beeping for about 5 sec..and then i nid to press the on button manually T__T

last but not least a huge thx for all those who replied tq tq tq tq tq tq
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high chance for overheating proc/mobo, please check your temperature before wasting money (unless you got friend or spares) on ram replacement first
Quazacolt
post Sep 27 2010, 02:10 PM

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QUOTE(rayzel @ Sep 27 2010, 02:09 PM)
after downloaded the latest patch..

i replay my campaign.. always stuck at campaign smash n grab.. can never upload that.. always the game shutdown and send error to battlenet... anyone faced the same problem like mine and managed to resolved it
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your campaign save and patch ver different, try to restart the smash and grab mission and try again. else you *MAY* need to restart your campaign sad.gif
Quazacolt
post Sep 27 2010, 02:22 PM

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QUOTE(rayzel @ Sep 27 2010, 02:21 PM)
i have chosen to restart my campaign all over again in the new patch version..

after playing a few campaign episodes... all seems ok until i this particular campaign.. totally ruined my day sad.gif..

at blizzard website also got ppl with the same problem and none resolved.. sigh...
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wow restarted and still same issue? i guess you can try sending blizz an email and see how it goes
Quazacolt
post Sep 27 2010, 02:45 PM

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QUOTE(rayzel @ Sep 27 2010, 02:34 PM)
Yeah this could be my last option though..
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better if you can get confirmation from blizz before wasting your time. kinda sucks having replayed already and all and still face this issue
Quazacolt
post Dec 27 2010, 09:45 AM

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QUOTE(loldog @ Dec 26 2010, 06:13 PM)
hi guys smile.gif, i just installed sc2 on my desktop not too long ago and when i attempt to start up sc2 i get the message "input not supported" floating around in my monitor.

If it helps, my gc is a nvidia9600gt and my monitor is an acer p205h smile.gif.
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check your DVI/VGA/HDMI settings/input

and also your resolution. if your resolution you chosen for SC2 isnt supported by the monitor, it wont display as well (eg: you chosen 1920x1080 but the monitor only supports up to 1680x1050 for example)

 

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