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 Starcraft 2 Troubleshooting thread, Check first post for possible solutions

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talexeh
post Aug 1 2010, 10:58 PM

One man's meat is another man's poison.
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QUOTE(ROTiJOHN @ Aug 1 2010, 10:38 PM)
anyone know my dvd doesnt comes with map, and when i click join game or play game, it stuck and hang there. anyone know how to solve this problem
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Congratulations & welcome to the club. Rest assured that you're not the only 1 with this issue:
http://sea.battle.net/sc2/en/forum/topic/15471597

SIGH~
talexeh
post Aug 2 2010, 07:12 AM

One man's meat is another man's poison.
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QUOTE(hazairi @ Aug 2 2010, 04:26 AM)
which OS r u using and what's the SP?
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It's a known issue with multiple threads mushrooming in the Bnet Tech Support forum (http://sea.battle.net/sc2/en/forum/11481/).

This post has been edited by talexeh: Aug 2 2010, 07:12 AM
talexeh
post Sep 25 2010, 11:32 AM

One man's meat is another man's poison.
*******
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QUOTE(incx @ Sep 23 2010, 08:37 PM)
I'm having the same problem as well. Anyone who can play after the patch, mind uploading the cache folder? sweat.gif
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QUOTE(bakabakayaro @ Sep 25 2010, 01:49 AM)
argh.. just when i thought i had stupid problems with bnet connection.. now after patch cant even play anything! sigh.
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I've had the same issue even though my beta experience was very smooth. Yesterday I tried my luck by connecting to a VPN before starting up SC2 & guess what? IT WORKS! rclxm9.gif

Something is definitely wrong with the SG server since I've no issue downloading from the US site during beta & yet, the IAH guys wouldn't admit it. For temporary workaround, go & download the Hotspot Shield VPN, turn it on before you start your SC2.
talexeh
post Sep 25 2010, 12:47 PM

One man's meat is another man's poison.
*******
Senior Member
3,091 posts

Joined: Dec 2007



QUOTE(tatyinw @ Sep 25 2010, 12:03 PM)
Thanks talexeh.
incx already fixed his problem by going to NA server to download everything.
So if for those who don't really know how to use the vpn software, just go to NA server and get your maps.
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Can you show me the screenshot where you have this region selector button? I've added NA to my profile but when I start SC2, I don't see any particular button that allows me to switch to the NA region. sad.gif
talexeh
post Sep 25 2010, 01:21 PM

One man's meat is another man's poison.
*******
Senior Member
3,091 posts

Joined: Dec 2007



QUOTE(tatyinw @ Sep 25 2010, 12:51 PM)
That is because you have Remember Account selected.
So you have already reached the part to key in your password.

Just click the back arrow key beside your account name.
You will see the region button on the bottom left.
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Yup, got it. Thanks a lot for the prompt reply! icon_rolleyes.gif
talexeh
post Sep 25 2010, 09:14 PM

One man's meat is another man's poison.
*******
Senior Member
3,091 posts

Joined: Dec 2007



QUOTE(bakabakayaro @ Sep 25 2010, 07:04 PM)
wait i tried to select NA region, but when i try to login it says dont have account.. so how do i download the maps? blur.. enlighten me pls


Added on September 25, 2010, 7:06 pmoh one more thing.. after this new patch.. i cant quit.. after i click quit game button. the game just freezes with the background still moving and mouse still works.. but it doesnt quit.. have to alt tab then ctrl alt del then manually end it.. wtf. lol gonna reinstall now
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First of all, have you tried to add the NA client into your Battle.net account? Browse to http://sea.battle.net, login & click on ACCOUNT at top right of the page. You'll be able to see the games that you own. Add the SC2 NA region (just below your SC2 SEA region) & you should be able to join the NA region.

I also encounter the same background freeze issue when I completed the patch. However, after rebooting the system, it's back to normal. rclxub.gif

 

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