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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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steventan85
post Aug 1 2010, 01:42 PM

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QUOTE(silentser @ Aug 1 2010, 01:17 PM)
arent we deposit rm75 for advanced payment? where the heck that rm75 go to?
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hi kids , its deposit .pls wait for ur paper bill and see on top of the bill doh.gif doh.gif

wondering why so hard for all the kids here to understand the bill ? 1st month = RM75 + monthly fee (50% disc.)+monthly fee + taxes ....
SUSsynz
post Aug 1 2010, 03:53 PM

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if im an existing user of streamyx paying rm66/month. so what is the charges? only the deposit of RM75? the line is not under my name.
steventan85
post Aug 1 2010, 04:06 PM

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QUOTE(synz @ Aug 1 2010, 03:53 PM)
if im an existing user of streamyx paying rm66/month. so what is the charges? only the deposit of RM75? the line is not under my name.
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RM66 ? 512kbps ? www.streamyx.com.my under coolunipack or 1st post .pls dont expect spoonfeed by us ...1more time and ur post will be reported doh.gif doh.gif
Kr0ll3R
post Aug 1 2010, 05:20 PM

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The RM75 deposit is for ur telephone.
Once u terminate ur phone line and return the phone, u will get back the deposit.
Saigo
post Aug 1 2010, 09:11 PM

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QUOTE
2. What should I do if I fall into "Situation 2"?
Solution 1: Terminate both homeline and streamyx. Reapply both again using an eligible student's name. You will lose your existing phone number but negligible downtime.
Solution 2: Terminate only streamyx and wait for 30 days quarantine. Then, reapply. Estimated downtime: 1-2 month. Existing phone number unchanged.
Solution 3: Subscribe for another set of homeline and streamyx. You will then have 2 homeline.


Does anyone know how long is this negligible downtime under Solution 1? My dad went to TMPoint to enquire specifically about this and they told him 14 days, which I thought is ridiculous for a "negligible downtime".. unless my dad told them incorrectly or the other way round.
mengsuan
post Aug 1 2010, 09:54 PM

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QUOTE(steventan85 @ Aug 1 2010, 01:42 PM)
hi kids , its deposit .pls wait for ur paper bill and see on top of the bill  doh.gif  doh.gif

wondering why so hard for all the kids here to understand the bill ? 1st month = RM75 + monthly fee (50% disc.)+monthly fee + taxes ....
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QUOTE(steventan85 @ Aug 1 2010, 04:06 PM)
RM66 ? 512kbps ? www.streamyx.com.my under coolunipack or 1st post .pls dont expect spoonfeed by us ...1more time and ur post will be reported doh.gif  doh.gif
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Be courteous if you want to help. TQ
Flicx
post Aug 1 2010, 11:10 PM

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Interested to change to 4MB but 30 days "quarantine" period is way too long. For you guys how long was the downtime if situation 2?
silverwave
post Aug 1 2010, 11:14 PM

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Is there a TM point at Taipan Subang Jaya?

Basically there will be a few days waiting if i cancel my streamyx and switch to this package right?
steventan85
post Aug 2 2010, 12:02 PM

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QUOTE(mengsuan @ Aug 1 2010, 09:54 PM)
Be courteous if you want to help. TQ
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not to say duwan help , but this kind of questions have been repeating for 100x ... some even can refer to 1st post smile.gif
marilynn_levisque
post Aug 2 2010, 12:56 PM

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I've been trying to call Bangsar TMpoint but no one picked it up. It has been almost 3 weeks. This is insane. I've called TM Call Center plenty of times but they had yet to give my any feedbacks. I've been told my application was not in their record, so what do I need to do now? Re-apply one more time? That's BS!
semester
post Aug 2 2010, 01:18 PM

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Today go to terminate the streamyx and reapply the Cool Unipack (situation 2). Hope TM can settle my case as soon as posible.
steventan85
post Aug 2 2010, 01:50 PM

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QUOTE(marilynn_levisque @ Aug 2 2010, 12:56 PM)
I've been trying to call Bangsar TMpoint but no one picked it up. It has been almost 3 weeks. This is insane. I've called TM Call Center plenty of times but they had yet to give my any feedbacks. I've been told my application was not in their record, so what do I need to do now? Re-apply one more time? That's BS!
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u called to their branch ? u shouldnt do that ! .... pls go to the branch personally ... so that u can get ur things done thumbup.gif


Added on August 2, 2010, 1:50 pm
QUOTE(semester @ Aug 2 2010, 01:18 PM)
Today go to terminate the streamyx and reapply the Cool Unipack (situation 2). Hope TM can settle my case as soon as posible.
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it might need 30days+ to get it done ...smile.gif

This post has been edited by steventan85: Aug 2 2010, 01:50 PM
lexboy85
post Aug 2 2010, 02:38 PM

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can anyone tell me wat to do?
i called tm called hp many times. yet hp still said my application not send yet.
i registered for CoolUniPack on April 27 and finally my line was installed on June 21. and until now i haven got the netbook yet.
anyone help? cry.gif

This post has been edited by lexboy85: Aug 2 2010, 02:38 PM
MsPopcorn
post Aug 2 2010, 02:49 PM

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QUOTE(lexboy85 @ Aug 2 2010, 02:38 PM)
can anyone tell me wat to do?
i called tm called hp many times. yet hp still said my application not send yet.
i registered for CoolUniPack on April 27 and finally my line was installed on June 21. and until now i haven got the netbook yet.
anyone help? cry.gif
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just wait patiently...ur netbook wont disappear doh.gif
lexboy85
post Aug 2 2010, 02:54 PM

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QUOTE(MsPopcorn @ Aug 2 2010, 02:49 PM)
just wait patiently...ur netbook wont disappear  doh.gif
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if i just wait n wait then they will also just delay n delay. doh.gif
MsPopcorn
post Aug 2 2010, 03:01 PM

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QUOTE(lexboy85 @ Aug 2 2010, 02:54 PM)
if i just wait n wait then they will also just delay n delay. doh.gif
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ur order will jz send to HP after the streamyx is installed yawn.gif

not the day u registered cooluni rclxub.gif

please read the thread... blush.gif
lexboy85
post Aug 2 2010, 03:02 PM

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QUOTE(MsPopcorn @ Aug 2 2010, 03:01 PM)
ur order will jz send to HP after the streamyx is installed  yawn.gif

not the day u registered cooluni  rclxub.gif

please read the thread...  blush.gif
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ya i stated there. my line was installed on JUNE 21st. doh.gif
MsPopcorn
post Aug 2 2010, 03:03 PM

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how many days has passed? doh.gif

read 1st page please...


Added on August 2, 2010, 3:09 pm
QUOTE(lexboy85 @ Aug 2 2010, 03:02 PM)
ya i stated there. my line was installed on JUNE 21st. doh.gif
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happy? blink.gif

This post has been edited by MsPopcorn: Aug 2 2010, 03:09 PM
lexboy85
post Aug 2 2010, 03:13 PM

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QUOTE(MsPopcorn @ Aug 2 2010, 03:03 PM)
how many days has passed? doh.gif

read 1st page please...


Added on August 2, 2010, 3:09 pm

happy?  blink.gif
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i just want to find a solution here.
QUOTE
7. How long is the delivery period for this package?
For TM Homeline that is already activated, it will take approximately 7 days to install & activate Streamyx. Upon successful activation of Streamyx, the Netbook will be delivered to you within 14 working days.

marilynn_levisque
post Aug 2 2010, 03:23 PM

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I think the manager(?) or whoever just called me, and he told me to go to Bangsar TMpoint to recheck my application in case the man at the counter "terlepas pandang" and didn't process my subscription. Way to go, TM.


I am so freakin' pissed.

Oh and the reason I called the branch was because TM call center told me to! They couldn't do sh*t because my application was not in their record thus they couldn't arrange a technician to come to my house.

I will visit TMpoint Bangsar and someone's gonna have a bad day tomorrow. mad.gif mad.gif mad.gif mad.gif

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