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 -= myforte - naza kia forte owners club =- V8, Leaves You Speechless

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yhlee12
post Jul 21 2010, 05:49 PM

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QUOTE(Taipan052 @ Jul 21 2010, 04:13 PM)
press the back windscreen heater function and the side mirror will be heated too..
try after raining days... sure your side mirror will dry..
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oh ok... thanks for the info... i hardly use the heater... tak perasan tongue.gif

so i guess we should get the auto-fold mirror motor module instead of the whole side mirror... i think some website is selling just the module alone.
titarium
post Jul 21 2010, 06:06 PM

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QUOTE(h71y6 @ Jul 21 2010, 05:21 PM)
Folks,

Just want to share for potential buyers that might be looking at this thread for feedback.

I had put in a deposit for a black Forte 2.0 four mths ago at Kia Motors Autocity, Juru.

They promised me the following:
- quick delivery (1 mth)
- deposit was refundable
- i'll get the color i wanted

They never fulfilled any of the things promised, till today. I had asked for the refund but have yet to get anything.
I had did everything including faxing a letter, calling, etc. Nothing. In fact, they are now denying they got the fax.

Worse still, they keep lying by saying they are handling it and will get back to asap but never do. When they were selling the car, they were super responsive. But now, they completely ignore their responsibility and have not kept their word.

I learned a lesson here and it is in my interest to warn others who want a Forte, personally i think it's a good car. Just don't get it from Kia Motors in Autocity, Juru.

The sales guy and manager info, who i dealt with, are as follows:

Name: Mohd Saiful Nizam Bin Mat Said
Title: Sales Executive
Tel: 019 431 1502

Name: Roslinda Rashidi
Title: Branch Manager
Tel: 012 521 9909

Just a feedback from a very disappointed EX customer.
*
please highlight your issue to HQ .... one of our member did this who is a buyer in the first batch ... made a 1st class attention !!


Added on July 21, 2010, 6:06 pm
QUOTE(Taipan052 @ Jul 21 2010, 10:43 AM)
bro. i read somewhere but forgot whether on LYN or FB.
and yes it's forte. the side mirror got stolen in cyberjaya area.
*
probably mat rempit or mat basikal wanna mod their ride

This post has been edited by titarium: Jul 21 2010, 06:06 PM
XionCity
post Jul 21 2010, 07:15 PM

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QUOTE(izputra @ Jul 21 2010, 04:44 PM)
Of course that price excludes installation right?
*
ya
ed0gawa
post Jul 21 2010, 07:27 PM

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I have a question which might had been asked 10000000000000th times

Is Koup seriously gonna be available in M'sia?
If it is, i am gonna wait... or else i gotta settle for another car.
Lover
post Jul 21 2010, 07:39 PM

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getting my car dis weekend i suppose. anything that i nid to concern and check when i get it?
titarium
post Jul 21 2010, 07:47 PM

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QUOTE(ed0gawa @ Jul 21 2010, 07:27 PM)
I have a question which might had been asked 10000000000000th times

Is Koup seriously gonna be available in M'sia?
If it is, i am gonna wait... or else i gotta settle for another car.
*
I will answer you the 10000000000000th times
Naza have plans to bring in but no concrete information at the moment


Added on July 21, 2010, 7:50 pmhaha

This post has been edited by titarium: Jul 21 2010, 07:50 PM
ed0gawa
post Jul 21 2010, 07:54 PM

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QUOTE(titarium @ Jul 21 2010, 07:47 PM)
I will answer you the 10000000000000th times
Naza have plans to bring in but no concrete information at the moment


Added on July 21, 2010, 7:50 pmhaha
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haha die lo like this...
Last time heard mid 2010
just now heard Oct 2010...
Sekali i sohai sohai wait til 20102012 still dun have
-.-''

This post has been edited by ed0gawa: Jul 21 2010, 08:02 PM
h71y6
post Jul 21 2010, 08:06 PM

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[quote=titarium,Jul 21 2010, 06:06 PM]
please highlight your issue to HQ .... one of our member did this who is a buyer in the first batch ... made a 1st class attention !!

Thx. How do I do that? I've already called the care line today. Is that HQ?
Nightsoldier
post Jul 21 2010, 08:38 PM

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QUOTE(CoolSky @ Jul 20 2010, 11:04 PM)
I juz replaced the LED cover and mirror, not a whole unit.
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Cool..I would love to see how it looks like. Probably the next TT in Puchong perhaps smile.gif This sat can't make it for the Selayang SC TT :/
bmkia
post Jul 21 2010, 10:09 PM

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[quote=h71y6,Jul 21 2010, 08:06 PM]
[quote=titarium,Jul 21 2010, 06:06 PM]
please highlight your issue to HQ .... one of our member did this who is a buyer in the first batch ... made a 1st class attention !!

Thx. How do I do that? I've already called the care line today. Is that HQ?
*

[/quote]

Bro,

I have been through the same thing. Basically, if you really cannot wait ... cancel your booking and demand a refund. Go to the Consumer Tribunal if they refuse to refund you. The Consumer Tribunal will fight for you for RM5 which is all you have to pay when you lodge a formal complaint. (Make sure you keep all the records)

No point highlight to HQ nor Careline. They are one and the same. For 2.0, Naza just dont have enough stock and cannot allocate. They are just good at saying, we will check and get back to you (which they never do). Personally, I have heard this more than 10x... even 2-3 emails from CMD Naza HQ saying the same...will check and get back to you but no stock for the moment (Booked 2.0 since March and now changed to 1.6 in July). Its total BS.... Naza could handle it better by not making empty promises every time they fail to deliver. This just goes to prove, NAZA CMD is a real joke and is 100% not committed to resolving your issue, they just log down ur complaint and thats where it ends.

I don't agree with making 1st class attention, it just frustrate you when there is nothing you can do about it but make yourself and some Naza staff miserable...it gets nowhere. You just have to decide to bear with the wait or cancel and get a refund. Look at it this way, you are paying that small amount for a good car that can sell itself...not the dealer/distributor service that it comes with.

Here is the link: http://ttpm.kpdnkk.gov.my/portal/index.php...id=39&Itemid=41

PULAU PINANG

Ketua Seksyen,
Tribunal Tuntutan Pengguna Malaysia,
Tingkat 9, Bangunan Tuanku Syed Putra,
Leboh Downing,
10300 PULAU PINANG.

TEL: 04-250 5401 / 250 5402

FAX: 04-262 5196

And here is a case example below(slight variation but the same applies). Try talking to them and careline about your refund first. If that fails.... go post everywhere e.g Facebook <http://www.facebook.com/kiamalaysia?v=app_2373072738>

If all fails, then you may have to go to the Tribunal... you will most probably get your refund, but it may take weeks to months.

Car

Suri visited a car exhibition and was attracted to a model of the national car. She agreed to purchase the car and paid the deposit. After a week, Suri was contacted by the sales representative of the car dealer and was informed that the particular car that she had ordered was out of stock. New stock for the car she ordered would be of a higher price as the car would have added accessories.

Suri refused to purchase the car from the new stock as the difference in price between the old stock and the new stock would be more than RM4,000.00. Suri demanded her deposit be returned as it had been the failure on the part of the car dealer to provide her with the car that she had ordered.

The car dealer refused to return her deposit and instead told her to look for another purchaser to replace her booking to buy a car.

Suri filed a claim at the Tribunal for Consumer Claims.

Award Form 9 : The dealer agreed to refund the deposit of RM3,000.00 to Suri.

Last Updated ( Wednesday, 06 August 2008 )

This post has been edited by bmkia: Jul 21 2010, 10:20 PM
titarium
post Jul 21 2010, 11:07 PM

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bmkia agree with your opinion as well
vaio pavilion
post Jul 22 2010, 08:46 AM

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QUOTE(bmkia @ Jul 21 2010, 11:09 PM)
No point highlight to HQ nor Careline. They are one and the same. For 2.0, Naza just dont have enough stock and cannot allocate. They are just good at saying, we will check and get back to you (which they never do). Personally, I have heard this more than 10x... even 2-3 emails from CMD Naza HQ saying the same...will check and get back to you but no stock for the moment (Booked 2.0 since March and now changed to 1.6 in July). Its total BS.... Naza could handle it better by not making empty promises every time they fail to deliver. This just goes to prove, NAZA CMD is a real joke and is 100% not committed to resolving your issue, they just log down ur complaint and thats where it ends.
why don't just buy an 1.6 and mod to 2.0 engine..
the leather seat we just wrap it at accesories shop
and fix the MDPS as well...

for the cruise.. then i have no idea.. but like this can save lots of your time for waiting a 2.0SX..
ofcox a real 2.0SX is better but i think 1.6SX also not that bad right? lesser a little bit features as i mentioned above and a little bit lack of power.. that's all..
but seriously if i have chance i will definately go for a real 2.0SX as well..


by the way, guys.. 2.0 come with halogen or HID headlamp?
izputra
post Jul 22 2010, 09:01 AM

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QUOTE(vaio pavilion @ Jul 22 2010, 08:46 AM)
why don't just buy an 1.6 and mod to 2.0 engine..
the leather seat we just wrap it at accesories shop
and fix the MDPS as well...

for the cruise.. then i have no idea.. but like this can save lots of your time for waiting a 2.0SX..
ofcox a real 2.0SX is better but i think 1.6SX also not that bad right? lesser a little bit features as i mentioned above and a little bit lack of power.. that's all..
but seriously if i have chance i will definately go for a real 2.0SX as well..
by the way, guys.. 2.0 come with halogen or HID headlamp?
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Halogen wink.gif
twtang
post Jul 22 2010, 09:42 AM

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Taipan052,

How much is the 3M?
XionCity
post Jul 22 2010, 10:07 AM

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problem is..if there is a chance 2 mod my steering system to MDPS...i would want to....i only want MDPS from 2.0SX, not cruise control/leather seats....
Taipan052
post Jul 22 2010, 10:58 AM

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QUOTE(ed0gawa @ Jul 21 2010, 07:27 PM)
I have a question which might had been asked 10000000000000th times

Is Koup seriously gonna be available in M'sia?
If it is, i am gonna wait... or else i gotta settle for another car.
*
end of 2010 (december) as cerato koup. at least that what was told by Kia Malaysia on their facebook wall.

QUOTE(twtang @ Jul 22 2010, 09:42 AM)

Taipan052,

How much is the 3M?
*
rm280
XionCity
post Jul 22 2010, 11:30 AM

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QUOTE(Taipan052 @ Jul 22 2010, 11:58 AM)
end of 2010 (december) as cerato koup. at least that what was told by Kia Malaysia on their facebook wall.
rm280
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Wow!!! Can't wait till order Koup's Front bumper and tail lights for my SX...hehehehe
izputra
post Jul 22 2010, 11:38 AM

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QUOTE(XionCity @ Jul 22 2010, 10:07 AM)
problem is..if there is a chance 2 mod my steering system to MDPS...i would want to....i only want MDPS from 2.0SX, not cruise control/leather seats....
*
Already poisoned by MDPS while test driving my 2.0 last time ehh? laugh.gif any specific reasons why u prefer the MDPS?

This post has been edited by izputra: Jul 22 2010, 11:43 AM
XionCity
post Jul 22 2010, 11:46 AM

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well, i love light steering during low spd.....use hydraulic in city drive, my hand can pain la...
huhuhuhu... lucky i choose 1.6SX....although might b sluggish, but i juz love that type of power....
i drove like ah pek...40-50...60km/h max in city drive

This post has been edited by XionCity: Jul 22 2010, 11:47 AM
Taipan052
post Jul 22 2010, 11:55 AM

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QUOTE(XionCity @ Jul 22 2010, 11:30 AM)
Wow!!! Can't wait till order Koup's Front bumper and tail lights for my SX...hehehehe
*
stock Koup bumper cannot fit with our sedan one.. must mod a bit if not mistaken,, because Koup width is wider..
and the car will be imported as CBU... expect high price range that makes it exclusive.. Koup success depends on forte demand/issue/after sales i guess...

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