Guys,

For your info, this month's Autocar mag got shootout between City vs Forte 1.6 SX. Based on the review, our Forte loss a bit to City. (IMHO, i feel the review biased as safety not really a criteria there, they dint mention ESP nor TC. )

Good news is Dugong totally out

Sorry I missed wednesday TT Last min have to go out for meeting at 530 ??? and came back to office at 9.15 d. I still wanted to go but realised if im late and you guys left, I cant contact any of u.

LOL... I just installed same type 2 days ago. Exactly the same (color) also. PM me if you want the contact, its expensive but still cheaper than NZ Galaxy.

Actually,

If police or JPJ stop you, no need argue, say give me the summon, I will check with my lawyer friend. See they dare summon you or not for this type of stupid thing.

[quote=h71y6,Jul 21 2010, 08:06 PM]
[quote=titarium,Jul 21 2010, 06:06 PM]
please highlight your issue to HQ .... one of our member did this who is a buyer in the first batch ... made a 1st class attention !!

Thx. How do I do that? I've already called the care line today. Is that HQ?

[/quote]

Bro,

I have been through the same thing. Basically, if you really cannot wait ... cancel your booking and demand a refund. Go to the Consumer Tribunal if they refuse to refund you. The Consumer Tribunal will fight for you for RM5 which is all you have to pay when you lodge a formal complaint. (Make sure you keep all the records)

No point highlight to HQ nor Careline. They are one and the same. For 2.0, Naza just dont have enough stock and cannot allocate. They are just good at saying, we will check and get back to you (which they never do). Personally, I have heard this more than 10x... even 2-3 emails from CMD Naza HQ saying the same...will check and get back to you but no stock for the moment (Booked 2.0 since March and now changed to 1.6 in July). Its total BS.... Naza could handle it better by not making empty promises every time they fail to deliver. This just goes to prove, NAZA CMD is a real joke and is 100% not committed to resolving your issue, they just log down ur complaint and thats where it ends.

I don't agree with making 1st class attention, it just frustrate you when there is nothing you can do about it but make yourself and some Naza staff miserable...it gets nowhere. You just have to decide to bear with the wait or cancel and get a refund. Look at it this way, you are paying that small amount for a good car that can sell itself...not the dealer/distributor service that it comes with.

Here is the link: http://ttpm.kpdnkk.gov.my/portal/index.php...id=39&Itemid=41

PULAU PINANG

Ketua Seksyen,
Tribunal Tuntutan Pengguna Malaysia,
Tingkat 9, Bangunan Tuanku Syed Putra,
Leboh Downing,
10300 PULAU PINANG.

TEL: 04-250 5401 / 250 5402

FAX: 04-262 5196

And here is a case example below(slight variation but the same applies). Try talking to them and careline about your refund first. If that fails.... go post everywhere e.g Facebook <http://www.facebook.com/kiamalaysia?v=app_2373072738>

If all fails, then you may have to go to the Tribunal... you will most probably get your refund, but it may take weeks to months.

Car

Suri visited a car exhibition and was attracted to a model of the national car. She agreed to purchase the car and paid the deposit. After a week, Suri was contacted by the sales representative of the car dealer and was informed that the particular car that she had ordered was out of stock. New stock for the car she ordered would be of a higher price as the car would have added accessories.

Suri refused to purchase the car from the new stock as the difference in price between the old stock and the new stock would be more than RM4,000.00. Suri demanded her deposit be returned as it had been the failure on the part of the car dealer to provide her with the car that she had ordered.

The car dealer refused to return her deposit and instead told her to look for another purchaser to replace her booking to buy a car.

Suri filed a claim at the Tribunal for Consumer Claims.

Award Form 9 : The dealer agreed to refund the deposit of RM3,000.00 to Suri.

Last Updated ( Wednesday, 06 August 2008 )

This post has been edited by bmkia: Jul 21 2010, 10:20 PM

Hi there,

Just came back from PPS...car is glowing now.... but pocket burning.... I dint know have to fork out extra RM70-100 bcoz I have bodykits

Managed to solve your alignment issue d? Mine still pulls to left on highways after 1-2 secs when u let go of the steering without hands. According to Mr.Arul , this is normal....is this true guys?

Last week when I drove back fr KL to Penang (after 1st service) ... was around 8.8l per 100km bcoz driving at 140-160km an hour and got bad jam at Sg buloh at the start.

However when coming back from Penang-KL...it was raining heavily with accident near Ipoh, some highway jam and manage to speed ard 70-120km only all the way.... damned sien drive but mileage was 7.4l per 100km.

I rather speed all 140-160km all the way even though it means 9.0l per 100km , this car was designed for cruising on highways at highspeeds.

1.6 SX

Relax bro,

This is the time where you need to compile all your documents (e.g deposit slip, receipt for D/P, etc) and show to the branch manager.
Need to ask you this, did u book 2.0 or 1.6? If you booked 2.0, then looks like you fell for it, have to wait now since the d/p is with Naza branch d.If its 1.6, you should be getting your car soon (in few days/or 1-2 weeks) once you sort it out with the branch manager.

As for Careline, just dont bother...they may not even have your car records even after you get your car. I spoke to the useless Careline more than 10-20x d, sometimes the careline person who answer dont even know my car color that I booked (e.g say my metal bronze still not available when it has always been white) or I have called before. There is even one time, someone called me from there to tell me that my 2.0 sx has been allocated and I already got my 1.6 sx. This shows you how fxxxxx their system or attitude is. You can log a complain with Careline once you have your booking number (refer to the invoice that they gave you.) but it will be pointless, someone will sound like they care and say they will get back to you...but they most probably never call you back.


And yes, the alignment is damned annoying.... Naza is now trying to tell us....its not a problem.... excuses given so far I heard is:-

1) Safety feature...if u fall asleep, your car will pull left so you dont go right and hit colliding traffic (this is BS.... only British/ Commonwealth countries are left hand drive)

2) The road in EU is few degress to the left/right for rain to flow.... (WTF)

Sad part is... I dont think NAZA will ever solve this for you...they wont (looks like we have to take it out to external alignment shops when the 2 year warranty is over)...and there is nothing we can do about it.

Hi there,

Let me know if they actually fixed it. On the way home ... let go of the steering and see whether it still pulls left. Mine still does even after service at Selayang SC with Arul last Monday.

Just to confirm, 10k service means when I reach say 11300km right? Bcoz the sticker says 10k but 1st service already 1300km (10+1.3k = 11.3k).

And yeah.... now rainy season, its a pain everytime i drive whitey out even not rainy on wet roads... all dirty streaks (no mudflaps for BK).