QUOTE(dares @ Aug 18 2012, 02:21 AM)
The "customer" Thundergod_CiD was referring to was probably me.
Yes, I read the user manual and yes, COE poured 15w-50 oil into my FLX SE because that is the only Petronas fully-syn EO they carry (Petronas Syntium 1000). I didn't know they used such high viscosity fully-syn oil on my car because I specifically asked for 10w-40 fully-syn, which they don't have.
By the time I realized it, it was too late.
Don't make stupid assumptions like "
Many of those people know nothing and never read the car manual either".
I sent my car to Proton COE because it is a Proton car running on Campro engine. Apparently they thought it was OK to pour 15w-50 EO into my engine, so should I trust you or should I trust Proton and their "Lotus engineers"?
this nearly happened to me, i went to two different sc before i finally found one who knew what they were talking about.
what i did, a few days before i planned to send my car for the first service, i went to the sc that i was planning to send it to and asked, what oil they have in stock and what not, just to do a bit of rec'ce ,
they told me, exoras, pour 10/40 , when i argued with them about the service book asking for 10/30 , they said the book is wrong, i told them thank you and good bye. then i went to an authorized center, the one that usually does my dad's car, and the moment he saw my car, he said, oh this car cant use the normal engine oil, must use 10/30 , he didnt want to even pour 5/30 .
just because they are ,mechanics at proton service centers doesnt mean they are trained by the factory. the f***ers are half past six most of the time. hence i rather send the car to the authorized center where i can stand next to a mechanic and observe his work.
i would prefer not to send my car to a SC where i cant observe their work...