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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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venicelim
post Apr 10 2010, 10:47 PM

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guys, the 2yrs warranty of netbook, do we need to go to hp website to register for it or it is automatically credited for our netbook?
NightFelix
post Apr 10 2010, 10:48 PM

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QUOTE(boxer07 @ Apr 10 2010, 10:36 PM)
CoolUniPack can apply thru some particular agent , becoz some agent can deal directly with consumer sales a.k.a CS ...TM Consumer Sales... donno who is noob  doh.gif  doh.gif
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Ops.. im sorry, yeah, i know TM CS stand for which we can apply from them. but the thing is you hard to find them.
creep
post Apr 11 2010, 01:43 AM

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QUOTE(NightFelix @ Apr 10 2010, 10:48 PM)
Ops.. im sorry, yeah, i know TM CS stand for which we can apply from them. but the thing is you hard to find them.
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u can find them in pasar malam/shopping complex....my place at carrefour got 1 agent and another agent under the tree near McD (wakling dfistance from my house)

mfa333
post Apr 11 2010, 01:52 AM

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QUOTE(lowyard @ Apr 10 2010, 08:51 PM)
15/03/2010: Went to TMPoint Serdang to collect the form and get to know the requirements. I was informed that I have several 4Mbps port available in my housing area.
17/03/2010: Went to TMPoint Serdang again to submit the form with all the requirements needed. Since Streamyx was under my name, it was categorized as an 'upgrade' which is easier and faster.
23/03/2010: The technician showed up to install the FREE WiFi modem with 4Mbps. However, due to problems with my line's attenuation and noise margin, seemed like the 4Mbps is not viable. He told me to come over the next day to further troubleshoot the problem.
25/03/2010: Called the technician to come since yesterday he didn't come. About the next day or so, I kept sms/call him to pay me a visit regarding the issue and he said he will but never did.
29/03/2010: Went to TMPoint Serdang again to tell them what I should be doing now? Apply for slower speed or wait for the technician to try to eliminate problem and retry to install 4Mbps again? The TM officer called the technician and the technician said within the next 3 days, a cable expert guy will come over to try to fix the problem.
01/04/2010: Smsed/called the technician again to bring over the cable guy. No respond.
06/04/2010: He picked up my call and said he'll show me the problem in person this Saturday coz I have never met him before because it was my brother who allowed him to install on 23rd.
09/04/2010: Went to TMPoint Serdang to cancel my previous application for 4Mbps to a slower speed 1Mbps so that I can get the netbook quicker I suppose. But things were never on my side. Their system was offline and they can't process a single transaction/application/etc.. No wonder no customer in the premise when I entered.
10/04/2010: Went to TMPoint Kajang (since they open on Saturday) to apply for 1Mbps. When it was my turn, my luck ran away in haste. The system was very slow to the point it was impossible to submit the data that has been keyed-in. Instead, they photostated my application form and said they'd submit them again once the system is fine. I begged them to process my application as fast as they can coz I'm done with waiting. I don't whether they take my words seriously or not.

Fuhh.. So bad la my luck.. The difficulty level was maybe similar to those people who need to terminate their line first.

I'm a student at Malacca and that's why I can only come to TMPoint on Monday or Friday since these two days I have no class.
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bad luck... but i waited longer since 26 february... tongue.gif too much problems popped out in this period.. especially with 4mbps connection.. my last step, i cancelled out my 4mbps unipack application and apply for 1mbps 1st.. after getting the netbook, i will upgrade back to 4mbps.. 4mbps too much hassle.. need to wait this guy, setup this and that bla bla bla.. doh.gif
mengsuan
post Apr 11 2010, 02:03 AM

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QUOTE(venicelim @ Apr 10 2010, 10:47 PM)
guys, the 2yrs warranty of netbook, do we need to go to hp website to register for it or it is  automatically credited for our netbook?
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I got the email automatically from HP but it's stated for 1 year only. TM brochure may have made an error.
lowyard
post Apr 11 2010, 02:15 AM

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Error? Don't think so. I said so coz they've updated their site since April 1st about the new price and I bet if there was an error, they'd have fixed them by then. We might missed something here.

To mfa, I wanna cry with you... huhuhu... cry.gif
We learnt the same lesson exactly. lol
Good luck with your 4Mbps upgrade after you get your netbook! smile.gif

This post has been edited by lowyard: Apr 11 2010, 02:16 AM
NightFelix
post Apr 11 2010, 03:07 AM

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QUOTE(creep @ Apr 11 2010, 01:43 AM)
u can find them in pasar malam/shopping complex....my place at carrefour got 1 agent  and another agent under the tree near McD (wakling dfistance from my house)
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omglol. pity them at pasar malam.

QUOTE(mfa333 @ Apr 11 2010, 01:52 AM)
bad luck... but i waited longer since 26 february... tongue.gif too much problems popped out in this period.. especially with 4mbps connection.. my last step, i cancelled out my 4mbps unipack application and apply for 1mbps 1st.. after getting the netbook, i will upgrade back to 4mbps.. 4mbps too much hassle.. need to wait this guy, setup this and that bla bla bla.. doh.gif
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yeah, im doing the same as u. subscribe for the 1mbps only upgrade to 2/4mbps

QUOTE(mengsuan @ Apr 11 2010, 02:03 AM)
I got the email automatically from HP but it's stated for 1 year only. TM brochure may have made an error.
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but i thought i saw somewhere else which is, 1year warranty from HP and another 1year warranty from TM. lol
it must be a mistake/error on the brochure
b787
post Apr 11 2010, 10:26 AM

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QUOTE(NightFelix @ Apr 11 2010, 03:07 AM)
yeah, im doing the same as u. subscribe for the 1mbps only upgrade to 2/4mbps
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But will the same charge applies ? Mean still RM88 for 4mb when apply ?
Is there any waiting time/contract before we can upgrade ?
skysboyz
post Apr 11 2010, 10:50 AM

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QUOTE(mengsuan @ Apr 11 2010, 02:03 AM)
I got the email automatically from HP but it's stated for 1 year only. TM brochure may have made an error.
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So weird. The hp order confirmation stated 2 years but checked warranty status in hp web only 1 yrh

Your Order Details
Item Unit Price Qty Line Total Price
1 HP Mini 210-1073TU Netbook
[ WK895PA ]

* HP Mini 210-1073TU Netbook [WK895PA]
HP Mini 210-1073TU Netbook
* HP 2 Year Care Pack w/Return to Depot Support for Mini Notebooks and Netbooks [UL028E]

RM 1,100.00 1 RM 1,100.00

TSmadspeed02
post Apr 11 2010, 12:13 PM

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when is the order date u type in?the day contractor sent in or delivery of netbook?
ff8ong
post Apr 11 2010, 12:30 PM

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So if i plan to enroll into this pack, where can i get the form? izit any TM point or specific?thanks
sjn hassan
post Apr 11 2010, 12:31 PM

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for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales

* for new registration only..no complaint or what so ever since he can't do anything for problematic connection tongue.gif


Added on April 11, 2010, 12:34 pm
QUOTE(ff8ong @ Apr 11 2010, 12:30 PM)
So if i plan to enroll into this pack, where can i get the form? izit any TM point or specific?thanks
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PM me if u interest...my friend can help U for the registration

This post has been edited by sjn hassan: Apr 11 2010, 12:34 PM
IwanAGP
post Apr 11 2010, 02:54 PM

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QUOTE(sjn hassan @ Apr 11 2010, 12:31 PM)
for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales

* for new registration only..no complaint or what so ever since he can't do anything for problematic connection tongue.gif


Added on April 11, 2010, 12:34 pm

PM me if u interest...my friend can help U for the registration
*
Er... ur fren can check the availability of service in a specific place or nt? Wanna check whether the place i moving in got 4mbps port.

NightFelix
post Apr 11 2010, 05:43 PM

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QUOTE(b787 @ Apr 11 2010, 10:26 AM)
But will the same charge applies ? Mean still RM88 for 4mb when apply ?
Is there any waiting time/contract before we can upgrade ?
*
Eh, I'm not so sure for the price is still remain at 4mbps at rm88 but logically will be remain the same.
As that day, I go and apply for 4mbps, that TM staff also recommend me take 1mbps and then only do upgrade to 4mbps instead of waiting for longer time due to 4mbps have to check certain location availability and test the port or something else out.
sjn hassan
post Apr 11 2010, 09:05 PM

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QUOTE(NightFelix @ Apr 11 2010, 05:43 PM)
Eh, I'm not so sure for the price is still remain at 4mbps at rm88 but logically will be remain the same.
As that day, I go and apply for 4mbps, that TM staff also recommend me take 1mbps and then only do upgrade to 4mbps instead of waiting for longer time due to 4mbps have to check certain location availability and test the port or something else out.
*
good idea...yea for 2 or 4mbps, they need to check either u'r house is capable to offer the speed or not even during installation
oec88
post Apr 11 2010, 09:07 PM

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QUOTE(sjn hassan @ Apr 11 2010, 09:05 PM)
good idea...yea for 2 or 4mbps, they need to check either u'r house is capable to offer the speed or not even during installation
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How about I got the answer from the TM Point that is "Yes", saying that my area have 4MB support, and will they check either my house is capable to offer the speed or not even during installation?
ff8ong
post Apr 11 2010, 09:44 PM

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QUOTE(sjn hassan @ Apr 11 2010, 12:31 PM)
for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales

* for new registration only..no complaint or what so ever since he can't do anything for problematic connection tongue.gif


Added on April 11, 2010, 12:34 pm

PM me if u interest...my friend can help U for the registration
*
What mean new registration? anyway Pmed
Itori
post Apr 11 2010, 11:16 PM

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Does condominium support 2 homelines? I sked my plan not go the right way and needed terminate the old line first before getting the new line. I live at Angkasa Condo at Taman Connaught. Anyone live here and applied?

This post has been edited by Itori: Apr 11 2010, 11:17 PM
sjn hassan
post Apr 11 2010, 11:49 PM

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QUOTE(oec88 @ Apr 11 2010, 09:07 PM)
How about I got the answer from the TM Point that is "Yes", saying that my area have 4MB support, and will they check either my house is capable to offer the speed or not even during installation?
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YES..before the registration they will check the place availability but they will confirm again during installation..u may ask the installer to give u a prove that u'r line is 4meg

QUOTE(Itori @ Apr 11 2010, 11:16 PM)
Does condominium support 2 homelines? I sked my plan not go the right way and needed terminate the old line first before getting the new line. I live at Angkasa Condo at Taman Connaught. Anyone live here and applied?
*
lol...weird case...maybe it's u'r Condo procedure hmm.gif

* Good News for TARC ppl...my friend will be there Tomorrow brows.gif So any inquires u may ask him / them directly

* actually they want to open a booth in TARC since last few months but got an access prob from TARC admin doh.gif

This post has been edited by sjn hassan: Apr 11 2010, 11:50 PM
ff8ong
post Apr 12 2010, 12:46 AM

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QUOTE(sjn hassan @ Apr 11 2010, 11:49 PM)
YES..before the registration they will check the place availability but they will confirm again during installation..u may ask the installer to give u a prove that u'r line is 4meg
lol...weird case...maybe it's u'r Condo procedure  hmm.gif

* Good News for TARC ppl...my friend will be there Tomorrow  brows.gif So any inquires u may ask him / them directly

* actually they want to open a booth in TARC since last few months but got an access prob from TARC admin  doh.gif
*
I see, mind share some detail? the time. Thanks!

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