guys, the 2yrs warranty of netbook, do we need to go to hp website to register for it or it is automatically credited for our netbook?
Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything
Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything
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Apr 10 2010, 10:47 PM
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Junior Member
330 posts Joined: Mar 2008 From: KL,Malaysia |
guys, the 2yrs warranty of netbook, do we need to go to hp website to register for it or it is automatically credited for our netbook?
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Apr 10 2010, 10:48 PM
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
QUOTE(boxer07 @ Apr 10 2010, 10:36 PM) CoolUniPack can apply thru some particular agent , becoz some agent can deal directly with consumer sales a.k.a CS ...TM Consumer Sales... donno who is noob Ops.. im sorry, yeah, i know TM CS stand for which we can apply from them. but the thing is you hard to find them. |
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Apr 11 2010, 01:43 AM
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Junior Member
531 posts Joined: Jan 2003 From: Cheras |
QUOTE(NightFelix @ Apr 10 2010, 10:48 PM) Ops.. im sorry, yeah, i know TM CS stand for which we can apply from them. but the thing is you hard to find them. u can find them in pasar malam/shopping complex....my place at carrefour got 1 agent and another agent under the tree near McD (wakling dfistance from my house) |
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Apr 11 2010, 01:52 AM
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Senior Member
2,588 posts Joined: Jan 2003 From: KL-Skudai |
QUOTE(lowyard @ Apr 10 2010, 08:51 PM) 15/03/2010: Went to TMPoint Serdang to collect the form and get to know the requirements. I was informed that I have several 4Mbps port available in my housing area. bad luck... but i waited longer since 26 february... 17/03/2010: Went to TMPoint Serdang again to submit the form with all the requirements needed. Since Streamyx was under my name, it was categorized as an 'upgrade' which is easier and faster. 23/03/2010: The technician showed up to install the FREE WiFi modem with 4Mbps. However, due to problems with my line's attenuation and noise margin, seemed like the 4Mbps is not viable. He told me to come over the next day to further troubleshoot the problem. 25/03/2010: Called the technician to come since yesterday he didn't come. About the next day or so, I kept sms/call him to pay me a visit regarding the issue and he said he will but never did. 29/03/2010: Went to TMPoint Serdang again to tell them what I should be doing now? Apply for slower speed or wait for the technician to try to eliminate problem and retry to install 4Mbps again? The TM officer called the technician and the technician said within the next 3 days, a cable expert guy will come over to try to fix the problem. 01/04/2010: Smsed/called the technician again to bring over the cable guy. No respond. 06/04/2010: He picked up my call and said he'll show me the problem in person this Saturday coz I have never met him before because it was my brother who allowed him to install on 23rd. 09/04/2010: Went to TMPoint Serdang to cancel my previous application for 4Mbps to a slower speed 1Mbps so that I can get the netbook quicker I suppose. But things were never on my side. Their system was offline and they can't process a single transaction/application/etc.. No wonder no customer in the premise when I entered. 10/04/2010: Went to TMPoint Kajang (since they open on Saturday) to apply for 1Mbps. When it was my turn, my luck ran away in haste. The system was very slow to the point it was impossible to submit the data that has been keyed-in. Instead, they photostated my application form and said they'd submit them again once the system is fine. I begged them to process my application as fast as they can coz I'm done with waiting. I don't whether they take my words seriously or not. Fuhh.. So bad la my luck.. The difficulty level was maybe similar to those people who need to terminate their line first. I'm a student at Malacca and that's why I can only come to TMPoint on Monday or Friday since these two days I have no class. |
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Apr 11 2010, 02:03 AM
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Staff
10,459 posts Joined: Sep 2005 From: Puchong |
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Apr 11 2010, 02:15 AM
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Senior Member
2,056 posts Joined: Apr 2008 |
Error? Don't think so. I said so coz they've updated their site since April 1st about the new price and I bet if there was an error, they'd have fixed them by then. We might missed something here.
To mfa, I wanna cry with you... huhuhu... We learnt the same lesson exactly. lol Good luck with your 4Mbps upgrade after you get your netbook! This post has been edited by lowyard: Apr 11 2010, 02:16 AM |
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Apr 11 2010, 03:07 AM
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
QUOTE(creep @ Apr 11 2010, 01:43 AM) u can find them in pasar malam/shopping complex....my place at carrefour got 1 agent and another agent under the tree near McD (wakling dfistance from my house) omglol. pity them at pasar malam. QUOTE(mfa333 @ Apr 11 2010, 01:52 AM) bad luck... but i waited longer since 26 february... yeah, im doing the same as u. subscribe for the 1mbps only upgrade to 2/4mbpsQUOTE(mengsuan @ Apr 11 2010, 02:03 AM) I got the email automatically from HP but it's stated for 1 year only. TM brochure may have made an error. but i thought i saw somewhere else which is, 1year warranty from HP and another 1year warranty from TM. lolit must be a mistake/error on the brochure |
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Apr 11 2010, 10:26 AM
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Junior Member
192 posts Joined: Jul 2008 |
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Apr 11 2010, 10:50 AM
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Junior Member
279 posts Joined: Dec 2004 |
QUOTE(mengsuan @ Apr 11 2010, 02:03 AM) I got the email automatically from HP but it's stated for 1 year only. TM brochure may have made an error. So weird. The hp order confirmation stated 2 years but checked warranty status in hp web only 1 yrhYour Order Details Item Unit Price Qty Line Total Price 1 HP Mini 210-1073TU Netbook [ WK895PA ] * HP Mini 210-1073TU Netbook [WK895PA] HP Mini 210-1073TU Netbook * HP 2 Year Care Pack w/Return to Depot Support for Mini Notebooks and Netbooks [UL028E] RM 1,100.00 1 RM 1,100.00 |
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Apr 11 2010, 12:13 PM
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Senior Member
1,170 posts Joined: Nov 2006 |
when is the order date u type in?the day contractor sent in or delivery of netbook?
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Apr 11 2010, 12:30 PM
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Senior Member
2,550 posts Joined: Dec 2006 |
So if i plan to enroll into this pack, where can i get the form? izit any TM point or specific?thanks
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Apr 11 2010, 12:31 PM
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Senior Member
3,544 posts Joined: Jan 2003 From: United States of Cybertron |
for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales
* for new registration only..no complaint or what so ever since he can't do anything for problematic connection Added on April 11, 2010, 12:34 pm QUOTE(ff8ong @ Apr 11 2010, 12:30 PM) So if i plan to enroll into this pack, where can i get the form? izit any TM point or specific?thanks PM me if u interest...my friend can help U for the registrationThis post has been edited by sjn hassan: Apr 11 2010, 12:34 PM |
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Apr 11 2010, 02:54 PM
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Senior Member
9,590 posts Joined: Jan 2008 From: S'wak||KL||SG |
QUOTE(sjn hassan @ Apr 11 2010, 12:31 PM) for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales Er... ur fren can check the availability of service in a specific place or nt? Wanna check whether the place i moving in got 4mbps port. * for new registration only..no complaint or what so ever since he can't do anything for problematic connection Added on April 11, 2010, 12:34 pm PM me if u interest...my friend can help U for the registration |
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Apr 11 2010, 05:43 PM
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
QUOTE(b787 @ Apr 11 2010, 10:26 AM) But will the same charge applies ? Mean still RM88 for 4mb when apply ? Eh, I'm not so sure for the price is still remain at 4mbps at rm88 but logically will be remain the same.Is there any waiting time/contract before we can upgrade ? As that day, I go and apply for 4mbps, that TM staff also recommend me take 1mbps and then only do upgrade to 4mbps instead of waiting for longer time due to 4mbps have to check certain location availability and test the port or something else out. |
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Apr 11 2010, 09:05 PM
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Senior Member
3,544 posts Joined: Jan 2003 From: United States of Cybertron |
QUOTE(NightFelix @ Apr 11 2010, 05:43 PM) Eh, I'm not so sure for the price is still remain at 4mbps at rm88 but logically will be remain the same. good idea...yea for 2 or 4mbps, they need to check either u'r house is capable to offer the speed or not even during installationAs that day, I go and apply for 4mbps, that TM staff also recommend me take 1mbps and then only do upgrade to 4mbps instead of waiting for longer time due to 4mbps have to check certain location availability and test the port or something else out. |
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Apr 11 2010, 09:07 PM
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Junior Member
385 posts Joined: Sep 2007 |
QUOTE(sjn hassan @ Apr 11 2010, 09:05 PM) good idea...yea for 2 or 4mbps, they need to check either u'r house is capable to offer the speed or not even during installation How about I got the answer from the TM Point that is "Yes", saying that my area have 4MB support, and will they check either my house is capable to offer the speed or not even during installation? |
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Apr 11 2010, 09:44 PM
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Senior Member
2,550 posts Joined: Dec 2006 |
QUOTE(sjn hassan @ Apr 11 2010, 12:31 PM) for those u want to register Unipack...u can PM me..i will give my friend's contact no..he's a TM Consumer Sales What mean new registration? anyway Pmed* for new registration only..no complaint or what so ever since he can't do anything for problematic connection Added on April 11, 2010, 12:34 pm PM me if u interest...my friend can help U for the registration |
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Apr 11 2010, 11:16 PM
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Junior Member
181 posts Joined: Apr 2006 From: Earth, Asia, SEA, Malaysia, Selangor, Kuala Lumpur |
Does condominium support 2 homelines? I sked my plan not go the right way and needed terminate the old line first before getting the new line. I live at Angkasa Condo at Taman Connaught. Anyone live here and applied?
This post has been edited by Itori: Apr 11 2010, 11:17 PM |
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Apr 11 2010, 11:49 PM
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Senior Member
3,544 posts Joined: Jan 2003 From: United States of Cybertron |
QUOTE(oec88 @ Apr 11 2010, 09:07 PM) How about I got the answer from the TM Point that is "Yes", saying that my area have 4MB support, and will they check either my house is capable to offer the speed or not even during installation? YES..before the registration they will check the place availability but they will confirm again during installation..u may ask the installer to give u a prove that u'r line is 4megQUOTE(Itori @ Apr 11 2010, 11:16 PM) Does condominium support 2 homelines? I sked my plan not go the right way and needed terminate the old line first before getting the new line. I live at Angkasa Condo at Taman Connaught. Anyone live here and applied? lol...weird case...maybe it's u'r Condo procedure * Good News for TARC ppl...my friend will be there Tomorrow * actually they want to open a booth in TARC since last few months but got an access prob from TARC admin This post has been edited by sjn hassan: Apr 11 2010, 11:50 PM |
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Apr 12 2010, 12:46 AM
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Senior Member
2,550 posts Joined: Dec 2006 |
QUOTE(sjn hassan @ Apr 11 2010, 11:49 PM) YES..before the registration they will check the place availability but they will confirm again during installation..u may ask the installer to give u a prove that u'r line is 4meg I see, mind share some detail? the time. Thanks!lol...weird case...maybe it's u'r Condo procedure * Good News for TARC ppl...my friend will be there Tomorrow * actually they want to open a booth in TARC since last few months but got an access prob from TARC admin |
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