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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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Itori
post Apr 10 2010, 07:03 PM

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QUOTE(NightFelix @ Apr 10 2010, 07:02 PM)
Eh if the current streamyx line is under your name, you can direct switch to coolunipack without the termination for 30 quarantined days.
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I not student anymore... I came here work de...

that's why I need my friend's name lo!
weikeat90
post Apr 10 2010, 07:04 PM

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QUOTE(Itori @ Apr 10 2010, 07:00 PM)
blink.gif
FOR REAL!!!!!!!!!!!!!!!!!!!!!!!!! OMMGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG!!!!
Save more lo!!!  rclxm9.gif
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yup.. plus u get a free netbook.. biggrin.gif
aidil_fahmi88
post Apr 10 2010, 07:09 PM

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if it is under my name, and i already subscribe the 1mbps combo package(since Dec2009), can I switch to the unipack?
or terminate the 1mbps combo.
Itori
post Apr 10 2010, 07:12 PM

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QUOTE(aidil_fahmi88 @ Apr 10 2010, 07:09 PM)
if it is under my name, and i already subscribe the 1mbps combo package(since Dec2009), can I switch to the unipack?
or terminate the 1mbps combo.
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The contract for combo is 1 year rite? Have to use one year then baru can terminate. About switching, I'm not very sure...
Leon||
post Apr 10 2010, 07:13 PM

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This post has been edited by Leon||: Apr 10 2010, 08:01 PM
fastreader
post Apr 10 2010, 07:16 PM

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QUOTE(aidil_fahmi88 @ Apr 10 2010, 07:09 PM)
if it is under my name, and i already subscribe the 1mbps combo package(since Dec2009), can I switch to the unipack?
or terminate the 1mbps combo.
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u will needa pay penalty if u wanna cancel early...i cant rememeber how much fopr the combo plan early cancellation...
venicelim
post Apr 10 2010, 07:45 PM

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QUOTE(Itori @ Apr 10 2010, 06:56 PM)
Thanks venicelim, you already using unipack? also got the netbook already lo?

Then the application form chop with student affairs or at registrar office?

Actually we planning to subscribe a new homeline. Since we have an existing line, We plan to subscribe the Unipack and when it is installed, we cancel the old streamyx line.
Now the Homeline and Streamyx is under my name. By terminating Streamyx, quarantine 30 days... very inconvenient!
I'd rather subscribe new one on my friend's name and wait when the new line got installed, we just switch to the new line and terminate the old account.

Plus, in one way we also get better speed.
Existing: Homeline RM25 + Streamyx 1mbps RM88 = RM113 (not including service charge).
Unipack: Homeline RM25 + Streamyx 4mbps RM88 = RM113 (Higher speed! Although it's not guarantee...)

That's why I want to re-subscribe!
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the package include phone rental.

the application form, chop at student affair office
aidil_fahmi88
post Apr 10 2010, 07:46 PM

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can anyone tell me how much do i need to pay for the termination?
NightFelix
post Apr 10 2010, 08:04 PM

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QUOTE(aidil_fahmi88 @ Apr 10 2010, 07:46 PM)
can anyone tell me how much do i need to pay for the termination?
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Sorry I don't know. Maybe someone else know.
Better call 100 or ask at TMPoint for more accurate amount of termination penalty fees
peiching1990
post Apr 10 2010, 08:06 PM

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This post has been edited by peiching1990: Apr 23 2010, 09:24 AM
Itori
post Apr 10 2010, 08:22 PM

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QUOTE(venicelim @ Apr 10 2010, 07:45 PM)
the package include phone rental.

the application form, chop at student affair office
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Thank you very the much!


Added on April 10, 2010, 8:40 pmAnyone had problems subscribing at TMpoint at Menara TM?

This post has been edited by Itori: Apr 10 2010, 08:40 PM
lowyard
post Apr 10 2010, 08:51 PM

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15/03/2010: Went to TMPoint Serdang to collect the form and get to know the requirements. I was informed that I have several 4Mbps port available in my housing area.
17/03/2010: Went to TMPoint Serdang again to submit the form with all the requirements needed. Since Streamyx was under my name, it was categorized as an 'upgrade' which is easier and faster.
23/03/2010: The technician showed up to install the FREE WiFi modem with 4Mbps. However, due to problems with my line's attenuation and noise margin, seemed like the 4Mbps is not viable. He told me to come over the next day to further troubleshoot the problem.
25/03/2010: Called the technician to come since yesterday he didn't come. About the next day or so, I kept sms/call him to pay me a visit regarding the issue and he said he will but never did.
29/03/2010: Went to TMPoint Serdang again to tell them what I should be doing now? Apply for slower speed or wait for the technician to try to eliminate problem and retry to install 4Mbps again? The TM officer called the technician and the technician said within the next 3 days, a cable expert guy will come over to try to fix the problem.
01/04/2010: Smsed/called the technician again to bring over the cable guy. No respond.
06/04/2010: He picked up my call and said he'll show me the problem in person this Saturday coz I have never met him before because it was my brother who allowed him to install on 23rd.
09/04/2010: Went to TMPoint Serdang to cancel my previous application for 4Mbps to a slower speed 1Mbps so that I can get the netbook quicker I suppose. But things were never on my side. Their system was offline and they can't process a single transaction/application/etc.. No wonder no customer in the premise when I entered.
10/04/2010: Went to TMPoint Kajang (since they open on Saturday) to apply for 1Mbps. When it was my turn, my luck ran away in haste. The system was very slow to the point it was impossible to submit the data that has been keyed-in. Instead, they photostated my application form and said they'd submit them again once the system is fine. I begged them to process my application as fast as they can coz I'm done with waiting. I don't whether they take my words seriously or not.

Fuhh.. So bad la my luck.. The difficulty level was maybe similar to those people who need to terminate their line first.

I'm a student at Malacca and that's why I can only come to TMPoint on Monday or Friday since these two days I have no class.
jackylim87
post Apr 10 2010, 09:05 PM

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QUOTE(peiching1990 @ Apr 10 2010, 08:06 PM)
my suggestion, keep on calling 100 to ask for the application status and ask them to process ur application faster by sending contractor to ur hse.
keep on giving pressure to them ... everytime u call, they'll  ask for ur details to record it down. like tat they knoe that u r very eager to finish the whole installation n activation process!
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me already call many time le...but no use blush.gif
oec88
post Apr 10 2010, 10:20 PM

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QUOTE(peiching1990 @ Apr 10 2010, 08:06 PM)
my suggestion, keep on calling 100 to ask for the application status and ask them to process ur application faster by sending contractor to ur hse.
keep on giving pressure to them ... everytime u call, they'll  ask for ur details to record it down. like tat they knoe that u r very eager to finish the whole installation n activation process!
*
That is how I do to the TM peoples every time. Now I already have the contractor name and contact number, so anything I will just call that contractor.

Anyway I got different information here, I heard that the 4MB is RM88 include the monthly phone rental RM25. While for mine, I have double confirm with the service counter girl and also asked for a piece of paper to write down how much I need to pay in the next step.

TM Homeline deposit - RM75
Stamp duty - RM10
1st Month Bill - RM25 phone rental + RM1 bill postal + RM88 x2 months.

Which one is correct?
ndrew89
post Apr 10 2010, 10:23 PM

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I tot we are entitled to a 50% discount on the 1st month bill ?
NightFelix
post Apr 10 2010, 10:25 PM

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QUOTE(oec88 @ Apr 10 2010, 10:20 PM)
TM Homeline deposit - RM75
Stamp duty - RM10

(If you apply new TM Homeline, this two is a must)
1st Month Bill - RM25 phone rental + RM1 bill postal + RM88 x2 months.
(Definitely got something wrong here, if I not mistaken, there is another rm10 Stamp Duty for this and then half price for the first month)

Refer to the FAQ 1st Post
8. Will I be entitled for any discount on the package since the Netbook is only delivered within 14 working days after
activation of Streamyx?
You will get 50% discount on the 1st month subscription fee.


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That is how its work.
ndrew89
post Apr 10 2010, 10:28 PM

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means 1st month pay less ??
NightFelix
post Apr 10 2010, 10:30 PM

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QUOTE(ndrew89 @ Apr 10 2010, 10:28 PM)
means 1st month pay less ??
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Yes.
So I just assumed that the 1st Month Bill will be looks like this. Correct me if I'm wrong.
RM44(1st month) + RM88(advance payment)
venicelim
post Apr 10 2010, 10:35 PM

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QUOTE(NightFelix @ Apr 10 2010, 10:30 PM)
Yes.
So I just assumed that the 1st Month Bill will be looks like this. Correct me if I'm wrong.
RM44(1st month) + RM88(advance payment)
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any statement said that must pay 1 month advance meh?
i thought the rule is just that 1st month is 50% off
boxer07
post Apr 10 2010, 10:36 PM

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QUOTE(NightFelix @ Apr 10 2010, 06:41 PM)
Because that Streamyx Agent are noob. CoolUniPack only can apply at TMPoint.
You should read the first post of the FAQ. If you still got contract remaining, you cant subscribe. If streamyx is not under your name, you cant subscribe.
As long you are either diploma or degree student and you are 1st/2nd year student, then you can apply. that sh1t list of the uni/coll is outdated already one.
you can go have a try. but according logically, one student card cant be apply more than twice. nobody know the exact answer for this.
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CoolUniPack can apply thru some particular agent , becoz some agent can deal directly with consumer sales a.k.a CS ...TM Consumer Sales... donno who is noob doh.gif doh.gif

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