It's also to give them a large head start against any other IPTV provider who wants to enter the market later.

4mbps combo=RM160(before they introduced Unifi)
5mbps(download and upload), iptv ++=RM159

Seems reasonable enough to me. It's still expensive, but what the hell was people thinking it was going to be hover around the RM100 mark. Was never going to happen especially since they just roll the thing out. You spent a lot of money on something, you would expect some return from it. It's not a free service.

And the cap thing was a long time coming. I don't like it, and in a fantasy world, I would not want the cap at all. But we have to give and take in this case. For whatever reasons, with 1-4mbps connections, it was already crawling. Just imagine having some of those users converted to 10-20mbps packages.. everyone would suffocate. If you need the bandwidth, go get a dedicated line. Why do you think they offer it so high? Bandwidth isn't free. If it was cheaper, we wouldn't have to pay expensive prices for streamyx all these years.

What TM need to do is be a bit fairer with the cap limit. Offer different quota for the same packages that would cater to all users and not just the 'normal browsing' group. That would be fair IMO. They just need to make sure we still get acceptable speed once we go over the limit and we won't have to pay extra for the remaining month. Even better if they come up with a cap that says only international bandwidth would be counted towards the quota. I would love that to happen.

As for the IPTV thing.. just view it as a free service currently. They could have offered the packages at a far more expensive prices, but as above, the 5mbps actually cost almost the same as the previous 4mbps package was priced at.

This post has been edited by Wan: Apr 1 2010, 09:46 PM

Thats right, it is like going to cake house buy a piece of cake but u are only allow to take a slide of it.

I simply cannot believe there are still people agree with bandwidth cap when the whole selling point is "unlimited" & is rather miss leading. The term unlimited should be more define properly if the ISP intention is to sell what they are going to offer.


Another example like LED TV is isnt LED at all, it is a normal LCD that using LED backlight.

The only thing for the ISP to be fair to EVERY USERS is to purchase more and more huge amount of bandwidth to cater the demand WITHOUT REQUIRE EXTRA PAYMENT FROM USERS. If the ISP have no money to do it, then they should run investigation to check which staff steal the money we paid, or ask money from the government since we pay taxes to the government.

This post has been edited by cshong: Apr 2 2010, 12:15 AM

Why not ask for them to give us free. Free water, free food, free cars, no tolls, heck, we shouldn't even work to get money.

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Added on April 1, 2010, 11:51 pmI used to think of it like that as well. We pay for 1mbps unlimited, so we should be able to max it 24/7 But why do they charge so much for dedicated bandwidth(or those business users) if it's 'cheap'. That term can mean anything. What they meant by saying unlimited from the start was probably that you can stay online 24/7, not that you should hog the bandwidth 24/7.

Now billy, they offered the new Unifi with those caps in place right from the start. It's a new package from them. So whatever your argument about unlimited doesn't involve Unifi.

This post has been edited by Wan: Apr 1 2010, 11:51 PM

Ok. But now UniFi is being marketed as being capped (they are being upfront about it). So, why are people still complaining?

And the notion that TM has a monopoly on broadband only holds water in this forum. Maxis, Celcom, P1, Digi, Time, Redtone, Jaring, etc all have license to offer broadband. Maxis already have FTTH available (on "trial"), but are not rolling it out fast enough. Time already have a few buildings wired up. P1 and other WiMAX providers can easily provide "high-speed" wireless broadband (it's just that they are not pumping enough bandwidth to their towers).

Also, all the big players have their own backbone/Metro-e network and also international links. So, they don't actually rely on TM. So, apart from TM owning the legacy "copper", the new world of high-speed broadband is free-for-all.

BTW, the only reason areas such as Puchong, Sungai Buluh, etc are getting UniFi (eventually) is that the Govt is co-investing. If not, only "rich" areas such as TTDI and Bangsar would get it (just like what Maxis and Time are doing).

p/s sorry if this sounds pro-TM, but the amount of crap being thrown around in this thread is absurd.

Cap is too low and the price too high. Take a look at some comparisons



I'm still compiling the list and double checking figures for household incomes. Still, it just shows you how much more expensive broadband is for us.

Let me ask you a question, what is the purpose of having a HSBB project? What is the purpose of having a good internet connection? What benefits does it bring to the society and the economy? Does unifi cater to a broadband future?

I don't think unifi is going to support a broadband future for Malaysia, the way its being rolled out and the plans they have for it doesn't reflect that. Typical of a Malaysian project, its all for show and bragging rights, maximizing its potential is just not part of the plan. So hung up on the idea of broadband penetration, they forget to make the internet usable for the people. Its pointless to have a 100% penetration if you don't even have the capacity to handle it.

All around the world, the media content on the internet is getting bigger, youtube allows for HD videos already, websites are getting bigger. Do you know how much a typical webpage loads? It used to be below 50kB, but now, with all the javascript, high res images, flash etc. A website can easily load up to 500kB per page and its only going to grow.

Where will Malaysia be when the supply and demand for rich media content grows? Behind the times, trying to play catch up, or should we be prepared for it? Do you build roads and highways to cater for the CURRENT traffic? No, you build it for future predicted traffic, our internet service should be no different.


No, they still have a monopoly. Just because there is some competition, doesn't mean they're off the monopoly status. No other company is the size of TM or even has the government support TM has. Was the HSBB project opened for tender by other companies? Nope, it was given straight to tmnet.


Hence my argument still holds, they're charging high rates to match the high income areas (its the reason it starts there) and move on later to the lower income and less densely populated areas. It still doesn't change the fact that its expensive, do you really think lower income groups are going to subscribe for it?

I agree, even some of the points thrown out by people in my camp is ridiculous.

Well i guess we can only pray for things to change since taking action is taking us nowhere(only the cap is lifted for now....).

Unlimited can mean anything, but it is not clearly stated in the advertisement, so as far as I concern, the user definition of Unlimited is 24/7 fullspeed, Tmnet's unlimited definition it is like saying Astro offering 24/7 of broadcasting, but if the user watch too much of TV, they cut the broadcast service in the middle.

Which ultimately bring to the fact that average user will also think a typical Streamyx 4mbps is a much better deal than any Unifi package. To make it even worst it has drop another RM20. I still wondering how the TMnet staff do any case study on Unifi package alone. Base on the Cap that Unifi have, they should have only cost 50% of what they are charging now to reflect streamyx pricing, and why would any resident be limited to this cap thing or require register a company to get the unlimited Unifi?

Besides, Streamyx isnt really unlimited yet. We dont get 80% of the speed 90% of the time. So if a user go all out doing 24/7 Download/Upload, he is still not getting anywhere near 80% of what he pay for.

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Added on April 2, 2010, 10:22 amExplain to me why all our neighbors can do it at much lower price, unlimited, no cap. Why our TM which monopoly the almost the whole Malaysia Internet market cant do that, with that kind of market share they could have easily offering packages as competitive as our neighbors. But they dont, which ultimately bring to the fact they every single Malaysian is overcharged a lot by TMnet for the low quality internet they offer.


This post has been edited by billytong: Apr 2 2010, 10:22 AM

because tm is run by corrupt cronies of a corrupt government. that's why.

r u sure got the capping already will make the speed faster r?
im using streamyx unlimited 4m
and it is smooth and nice
no problem also
i think if ur streamyx slow not because other user dl 24*7
it is because ur telephone line slow
if slow
go do speedtest
n show to cfm/skmm and COMPLAIN la!
they will send tppl to u n fix it

actually, your 4m is faster is because your package gets higher priority and with 4m you have a much higher buffer. Its not always due to the line. My line quality is great, but during peak hours my downloads won't break 30kBps, try again later around 2-3am, and suddenly I can be going at 150kBps.

Yup 4M got higher priority, even their 2nd lvl CS is quite good. Just a while ago i contact them, that i got problem with my speed always goes up and down. And the contact me back 3 times.

But when i was on 1M package, they never bother to call me back at all, if i dont call, the just closed their eyes.

Paid so much taxes and money, but at the end what we get is an unacceptable capped internet.

"you paid gold but what you get is peanut service or no service at all"

And for the IPTV, if it does not have the channel we want, useless.

b4 tat im using 1M also can get 150kb/s wat
but i got complain them why peak hour so slow
then send tech come n check n fix my problem oledi
u all should do tat also

been there done that, after a while goes back to the same thing.

Its a network congestion issue, not a line quality problem.

then complain again
ask them add line or port or whatever
must get the speed
they will do something for you
dun so fast giv up
i nonstop complain 31days/1month
n keep call them everyday
finaly solve

It was a mistake on their part, but the FUP thing was on their terms from dunno when. So it is there, just they didn't make a hoo haa over it too much.

Well not everyone is a heavy downloader. So to a lot of them, they don't care that much about the cap as long as they're able to have fast and stable connection.

Even streamyx will have capping in the not too distant future going by their tone. Better enjoy it while it lasts and download as much as your HD can hold. Just hope they don't be ridiculous like the ones they have right now on Unifi(haven't enforce it yet though).

Different country, different ball game. Maybe for whatever reasons we pay for bandwidth higher? It's TM we're talking about here.

IPTV.. free service.
Oh noes!

how much dwnload rate for 4mbps users?

can reach up to 400 kilobytes per sec