SenHeng sucks ! They are money minded, non customer oriented and gives fake points which are useless.

I suggest you go to Legend, no fake points but at least cheaper price than SenHeng.

Sen Heng, Senq all the SEN all the SAME. (i gotta trademark this).

Never like them, price high, use dodgy 'member price tactic' that is actually more expensive than elsewhere (non-member price no need to say...sky high)....and non-existent after sales service.

did u ask them what exactly is free when they say "free 1 year warranty"?

Should go to those SH franchiser, the owner who run it like McD, the boss is more approachable.

I got good relationship with the 2 shop at my place (same owner/boss), usually to deal direct with him rather than the staff, so far so good.

Bought a Sharp LCD for my mom in home town (pay here & get hometown SH to sent & set up), it "kong" after near 2 years but got replace easily when i present the PO to the boss in KL & the hometown Sharp rep dispatch technicial to repair(replace the broken panel within 3 days) got extended warranty due to the PLUS One RHB CC.

Do admit some SH/SenQ store are suzk especially those in shopping mall, price hardly can nego service oso bad.

Have an experience with Seng Q, they just wanna close the sales fast...

senheng really no good
i just go places to compare the price...found out that senheng's LCD TV is RM600-700 more expensive than the shop in front of them
same brand same model.....when i see the price...already shocked,..so expensive
and the staff look like dn't care...i walked into senheng....alot of ppl around too and nobody is entertained by the staff...all of them doing their dn't know what thing...sitting around and chatting

i do agree that S**Q or S*N H**G price always higher than others shop. staff friendliness, services & product info not so good, but it depends on the staff itself. some staff reallly helpful & friendly while others may just keep ignoring u (if u dress like ordinary no money people it will be worst    haha they just ignore you)....

for the price wise we need to always check their promotion.last time i face d same issue, feel don't want ever buy anything from them since the prices & services are not so good.but something happen i do drop by to 1 of the northern S**Q outlet and was approached by 1 of their staff and wow!! so surprise this staff so friendly and very informative on the product i've ask for....and the best part is the offer price really so great, even the price tag show different & really cheaper than any other place but it's a limited time offer... 

so no regret for me since d price offer was good...received the package last week and still enjoyed it.but i'll keep monitor their after sales services should anything happen to the unit....

My rant:

1. Bought a LCD TV on 18th Feb from Senheng and promised will deliver the next day.
2. Next day, they called me said the stock 'kena hujan' and cannot be delivered. Ok, fine. Then they told me that they will call me again next week and will be delivered.
3. One week passed, no call from them. Then I call the sales guy. Said still no stock bcoz the distribution center got some problem. Need to wait till next week only can get. Ok, I'm still fine with it. (By this time I have a feeling that he totally forgot about my TV already)
4. Another week passed, and still no call from them. I called the office and some girl pick up the phone. Told her my problem, and she said the will check and call me back again. But no call from her. I call back, but the phone keep engaged. Called the sales guy directly. He still said NO STOCK. WTF? He told me to give him another chance and wait for ANOTHER WEEK. I already fed up by that time, and told him that I want to cancel my order. Then he told me that it will take 2 weeks to cancel the order.
5. After one week (today), i called the "HQ" to check the status. Told them my details and promised to call me back. But NO CALL at all. WTF?

Probably have to call them again 

Anyone that face any problem buying from senheng before?

Few days ago i went to Ipoh parade sengheng thinking want to buy a LCD TV.
While I was looking at a Toshiba model it was showing scenery video with very nice moutain and river views, while i was enjoying the scenery video it suddenly change to a Japanese sexy female singing show.
I quicky move to other brand LCD TV (Samsung) this one was showing some nice art graphics show it is nice also and while i was enjoying the art graphics show it suddenly change to the Japanese sexy female singing show again.
What The Heck!
Do i look like a Ham Sac Lou who buy LCD TV because want to use it to watch Japanese sexy female singing show?

Finally i walk out without buying anything.