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 Bad experience with Senheng

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adri4n
post Aug 7 2010, 10:23 PM

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sony klv-32bx400 = rm1499?? fullhd

advertised in thestar 4 august

lol.. mebbe u can go bug the hell outta them... i think they print wrongly smile.gif
TSHMMaster
post Aug 7 2010, 10:51 PM

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QUOTE(Doreamon Yi @ Aug 6 2010, 02:46 PM)
which Sen heng you go ah?
*
one of the sen heng in ipoh...
Jenn77
post Aug 7 2010, 11:29 PM

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Share 1 fugly experience with SengHeng Jln Klang Kama. Bought my 1st Canon digicam at SenHeng Pandan Perdana. Got all the extended warranty & bla bla bla. After 1 year ( I used the blardy digicam less than 10 times!) The screen got red vertical lines.. so I send to SenHeng Jln. Klang Lama. One of the SC layan me, he said got everything covered, but got to wait for 1 week. 1 week become 1 month. I went there bising bising, had an argument (both pary exchanging four letter words! Imagine?!) Manager came out settled and said they will fired the rude SC. After few days went to the freakin shop to collect my digicam, glad that the SC no more working there, they send a pretty gal to layan me. Checked everything function ok, so I sign some papers. Took my digicam back and used it during my trip, but the cam failed me.. with 1 extra problem, it auto shutdown and gets really hot. So I send my digicam to Canon Service Centre (saujana subang) The technician told me my cam nvr serviced / repair there before, no records found. WTF?! Then the SC in Canon told me, 1st year warranty genuine from Canon. 2nd yr onwards, SenHeng techicians will handle. So all this while the SenHeng SC bullshut me.. and to add salt to my deadly wounds.. the SengHeng ppl killed my cam, messed up the circuit attached to my LCD and when I switch on it burned my cam. I so lazy to complain cuz it really take alot of my time and money. I still keep the faulty digicam with me because it really bring back alot of good memories to me, but for sure I will not buy anything from them anymore.
xxx_8088
post Aug 8 2010, 04:31 AM

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QUOTE(adri4n @ Aug 7 2010, 10:23 PM)
sony klv-32bx400 = rm1499?? fullhd

advertised in thestar 4 august

lol.. mebbe u can go bug the hell outta them... i think they print wrongly smile.gif
*
really??! i m funding for 32" oh! drool.gif if they dont sell how wor?


QUOTE(Jenn77 @ Aug 7 2010, 11:29 PM)
» Click to show Spoiler - click again to hide... «
Then wat? over warranty alrdy by the time u realise they purposely messed up the ur cam's circuit? similar with my cousin case.. 1st year ori warranty, 2yr onwards not ori warranty which is why always got problem,complain also no use. sad.gif

This post has been edited by xxx_8088: Aug 8 2010, 04:33 AM
TSHMMaster
post Aug 8 2010, 08:19 AM

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QUOTE(Jenn77 @ Aug 7 2010, 11:29 PM)
Share 1 fugly experience with SengHeng Jln Klang Kama. Bought my 1st Canon digicam at SenHeng Pandan Perdana. Got all the extended warranty & bla bla bla. After 1 year ( I used the blardy digicam less than 10 times!) The screen got red vertical lines.. so I send to SenHeng Jln. Klang Lama. One of the SC layan me, he said got everything covered, but got to wait for 1 week. 1 week become  1 month. I went there bising bising, had an argument (both pary exchanging four letter words! Imagine?!) Manager came out settled and said they will fired the rude SC. After few days went to the freakin shop to collect my digicam, glad that the SC no more working there, they send a pretty gal to layan me. Checked everything function ok, so I sign some papers. Took my digicam back and used it during my trip, but the cam failed me.. with 1 extra problem, it auto shutdown and gets really hot. So I send my digicam to Canon Service Centre (saujana subang) The technician told me my cam nvr serviced / repair there before, no records found. WTF?! Then the SC in Canon told me, 1st year warranty genuine from Canon. 2nd yr onwards, SenHeng techicians will handle. So all this while the SenHeng SC bullshut me.. and to add salt to my deadly wounds.. the SengHeng ppl killed my cam, messed up the circuit attached to my LCD and when I switch on it burned my cam. I so lazy to complain cuz it really take alot of my time and money. I still keep the faulty digicam with me because it really bring back alot of good memories to me, but for sure I will not buy anything from them anymore.
*
yup... those extended warranty are actually warranty provided by themselve (same case for other shops such as Best Denki) But it seems now they are offering one-to-one exchange... hmm.gif
koinibler
post Aug 8 2010, 10:23 AM

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although many member here mention problem about sen heng, I just bought my first avr from them. no problem with the SC and they promise to send the product tomorrow. hopefully, eveything will be fine ...
pcm123
post Aug 8 2010, 01:16 PM

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seems like most have problems with ASS .
Doreamon Yi
post Aug 8 2010, 08:51 PM

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QUOTE(koinibler @ Aug 8 2010, 10:23 AM)
although many member here mention problem about sen heng, I just bought my first avr from them. no problem with the SC and they promise to send the product tomorrow. hopefully, eveything will be fine ...
*
hopefully they'll not fail u loh.......
minimize
post Aug 8 2010, 09:13 PM

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QUOTE(HMMaster @ Aug 8 2010, 08:19 AM)
yup... those extended warranty are actually warranty provided by themselve (same case for other shops such as Best Denki) But it seems now they are offering one-to-one exchange... hmm.gif
*
One to one is good idea. But what happen when that model are already obsolete?
Change with new model or just repair by themselve? sweat.gif
Jenn77
post Aug 8 2010, 10:35 PM

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QUOTE(minimize @ Aug 8 2010, 09:13 PM)
One to one is good idea. But what happen when that model are already obsolete?
Change with new model or just repair by themselve?Ā  sweat.gif
*
Ow.. easy. Replace something that is of the same price or u need to top up. I bliv they will ask u to top up to get something better. Got stock also say no stock la.. anyway they are in a win win situation. biggrin.gif

This post has been edited by Jenn77: Aug 8 2010, 10:36 PM
pcm123
post Aug 8 2010, 11:35 PM

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just bought a la40c550 from senheng , hope everything goes well haha .
the sales man say 2 yrs samsung warranty and 1 year senheng warranty .

i need to call samsung 2 verify that .
minimize
post Aug 9 2010, 12:08 AM

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QUOTE(Jenn77 @ Aug 8 2010, 10:35 PM)
Ow.. easy. Replace something that is of the same price or u need to top up. I bliv they will ask u to top up to get something better. Got stock also say no stock la.. anyway they are in a win win situation. biggrin.gif
*
Top-up is a good strategy for them. After minus a top-up price, we still have to pay at least 95% from original price.
koled_anie
post Aug 9 2010, 11:43 AM

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went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty rclxms.gif ....

hope it will survive... tongue.gif
pcm123
post Aug 9 2010, 12:13 PM

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QUOTE(koled_anie @ Aug 9 2010, 11:43 AM)
went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty rclxms.gif  ....

hope it will survive...  tongue.gif
*
wow , nice lor . hope it has no problems and can tahan haha
minimize
post Aug 9 2010, 01:14 PM

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QUOTE(koled_anie @ Aug 9 2010, 11:43 AM)
went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty rclxms.gif  ....

hope it will survive...  tongue.gif
*
Manufacturer warranty or SenQ warranty? hmm.gif
Witchblade
post Aug 9 2010, 01:23 PM

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QUOTE(Matrix @ Jul 1 2010, 10:39 AM)
Sen Heng, Senq all the SEN all the SAME. (i gotta trademark this).

Never like them, price high, use dodgy 'member price tactic' that is actually more expensive than elsewhere (non-member price no need to say...sky high)....and non-existent after sales service.
*
so what shop u recommend?
im planned to buy my new LED TV..
hope can get good offer with trustable warantty
minimize
post Aug 9 2010, 02:31 PM

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QUOTE(Witchblade @ Aug 9 2010, 01:23 PM)
so what shop u recommend?
im planned to buy my new LED TV..
hope can get good offer with trustable warantty
*
Maybe you can try at Harvey Norman or Courts Mammoth
maskedchan
post Aug 9 2010, 02:54 PM

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QUOTE(minimize @ Aug 9 2010, 01:14 PM)
Manufacturer warranty or SenQ warranty?  hmm.gif
*
panny
koled_anie
post Aug 9 2010, 11:05 PM

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QUOTE(minimize @ Aug 9 2010, 01:14 PM)
Manufacturer warranty or SenQ warranty?  hmm.gif
*
3 years panny warranty........if take senq warranty will become 5 years, but need top up additional 100....dun wan take that.... biggrin.gif
silbii
post Aug 10 2010, 12:01 AM

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bought my lappie there too a few months ago...top up a bit and got 4 yearws warranty...hope it lasts...but i think warranty good or not, for any product - after 2, 3 years owning...any warranty is better than no warranty smile.gif

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