advertised in thestar 4 august
lol.. mebbe u can go bug the hell outta them... i think they print wrongly
Bad experience with Senheng
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Aug 7 2010, 10:23 PM
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Senior Member
1,850 posts Joined: Jan 2003 |
sony klv-32bx400 = rm1499?? fullhd
advertised in thestar 4 august lol.. mebbe u can go bug the hell outta them... i think they print wrongly |
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Aug 7 2010, 10:51 PM
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Moderator
10,308 posts Joined: Jan 2003 From: Kuala Lumpur |
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Aug 7 2010, 11:29 PM
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Senior Member
3,121 posts Joined: Jan 2003 From: SA.KD.SA.KD |
Share 1 fugly experience with SengHeng Jln Klang Kama. Bought my 1st Canon digicam at SenHeng Pandan Perdana. Got all the extended warranty & bla bla bla. After 1 year ( I used the blardy digicam less than 10 times!) The screen got red vertical lines.. so I send to SenHeng Jln. Klang Lama. One of the SC layan me, he said got everything covered, but got to wait for 1 week. 1 week become 1 month. I went there bising bising, had an argument (both pary exchanging four letter words! Imagine?!) Manager came out settled and said they will fired the rude SC. After few days went to the freakin shop to collect my digicam, glad that the SC no more working there, they send a pretty gal to layan me. Checked everything function ok, so I sign some papers. Took my digicam back and used it during my trip, but the cam failed me.. with 1 extra problem, it auto shutdown and gets really hot. So I send my digicam to Canon Service Centre (saujana subang) The technician told me my cam nvr serviced / repair there before, no records found. WTF?! Then the SC in Canon told me, 1st year warranty genuine from Canon. 2nd yr onwards, SenHeng techicians will handle. So all this while the SenHeng SC bullshut me.. and to add salt to my deadly wounds.. the SengHeng ppl killed my cam, messed up the circuit attached to my LCD and when I switch on it burned my cam. I so lazy to complain cuz it really take alot of my time and money. I still keep the faulty digicam with me because it really bring back alot of good memories to me, but for sure I will not buy anything from them anymore.
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Aug 8 2010, 04:31 AM
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Junior Member
93 posts Joined: Feb 2010 |
QUOTE(adri4n @ Aug 7 2010, 10:23 PM) sony klv-32bx400 = rm1499?? fullhd really??! i m funding for 32" oh! advertised in thestar 4 august lol.. mebbe u can go bug the hell outta them... i think they print wrongly QUOTE(Jenn77 @ Aug 7 2010, 11:29 PM) » Click to show Spoiler - click again to hide... « Then wat? over warranty alrdy by the time u realise they purposely messed up the ur cam's circuit? similar with my cousin case.. 1st year ori warranty, 2yr onwards not ori warranty which is why always got problem,complain also no use. This post has been edited by xxx_8088: Aug 8 2010, 04:33 AM |
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Aug 8 2010, 08:19 AM
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Moderator
10,308 posts Joined: Jan 2003 From: Kuala Lumpur |
QUOTE(Jenn77 @ Aug 7 2010, 11:29 PM) Share 1 fugly experience with SengHeng Jln Klang Kama. Bought my 1st Canon digicam at SenHeng Pandan Perdana. Got all the extended warranty & bla bla bla. After 1 year ( I used the blardy digicam less than 10 times!) The screen got red vertical lines.. so I send to SenHeng Jln. Klang Lama. One of the SC layan me, he said got everything covered, but got to wait for 1 week. 1 week become 1 month. I went there bising bising, had an argument (both pary exchanging four letter words! Imagine?!) Manager came out settled and said they will fired the rude SC. After few days went to the freakin shop to collect my digicam, glad that the SC no more working there, they send a pretty gal to layan me. Checked everything function ok, so I sign some papers. Took my digicam back and used it during my trip, but the cam failed me.. with 1 extra problem, it auto shutdown and gets really hot. So I send my digicam to Canon Service Centre (saujana subang) The technician told me my cam nvr serviced / repair there before, no records found. WTF?! Then the SC in Canon told me, 1st year warranty genuine from Canon. 2nd yr onwards, SenHeng techicians will handle. So all this while the SenHeng SC bullshut me.. and to add salt to my deadly wounds.. the SengHeng ppl killed my cam, messed up the circuit attached to my LCD and when I switch on it burned my cam. I so lazy to complain cuz it really take alot of my time and money. I still keep the faulty digicam with me because it really bring back alot of good memories to me, but for sure I will not buy anything from them anymore. yup... those extended warranty are actually warranty provided by themselve (same case for other shops such as Best Denki) But it seems now they are offering one-to-one exchange... |
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Aug 8 2010, 10:23 AM
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Senior Member
2,050 posts Joined: Dec 2009 From: DC |
although many member here mention problem about sen heng, I just bought my first avr from them. no problem with the SC and they promise to send the product tomorrow. hopefully, eveything will be fine ...
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Aug 8 2010, 01:16 PM
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Junior Member
468 posts Joined: Dec 2007 |
seems like most have problems with ASS .
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Aug 8 2010, 08:51 PM
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Junior Member
28 posts Joined: May 2010 |
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Aug 8 2010, 09:13 PM
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Senior Member
1,543 posts Joined: Jan 2009 From: Somewhere in Damansara |
QUOTE(HMMaster @ Aug 8 2010, 08:19 AM) yup... those extended warranty are actually warranty provided by themselve (same case for other shops such as Best Denki) But it seems now they are offering one-to-one exchange... One to one is good idea. But what happen when that model are already obsolete? Change with new model or just repair by themselve? |
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Aug 8 2010, 10:35 PM
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Senior Member
3,121 posts Joined: Jan 2003 From: SA.KD.SA.KD |
QUOTE(minimize @ Aug 8 2010, 09:13 PM) One to one is good idea. But what happen when that model are already obsolete? Ow.. easy. Replace something that is of the same price or u need to top up. I bliv they will ask u to top up to get something better. Got stock also say no stock la.. anyway they are in a win win situation. Change with new model or just repair by themselve?Ā This post has been edited by Jenn77: Aug 8 2010, 10:36 PM |
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Aug 8 2010, 11:35 PM
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Junior Member
468 posts Joined: Dec 2007 |
just bought a la40c550 from senheng , hope everything goes well haha .
the sales man say 2 yrs samsung warranty and 1 year senheng warranty . i need to call samsung 2 verify that . |
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Aug 9 2010, 12:08 AM
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Senior Member
1,543 posts Joined: Jan 2009 From: Somewhere in Damansara |
QUOTE(Jenn77 @ Aug 8 2010, 10:35 PM) Ow.. easy. Replace something that is of the same price or u need to top up. I bliv they will ask u to top up to get something better. Got stock also say no stock la.. anyway they are in a win win situation. Top-up is a good strategy for them. After minus a top-up price, we still have to pay at least 95% from original price. |
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Aug 9 2010, 11:43 AM
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Junior Member
84 posts Joined: Jun 2010 From: Penang / Kulim |
went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty
hope it will survive... |
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Aug 9 2010, 12:13 PM
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Junior Member
468 posts Joined: Dec 2007 |
QUOTE(koled_anie @ Aug 9 2010, 11:43 AM) went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty wow , nice lor . hope it has no problems and can tahan hahahope it will survive... |
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Aug 9 2010, 01:14 PM
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Senior Member
1,543 posts Joined: Jan 2009 From: Somewhere in Damansara |
QUOTE(koled_anie @ Aug 9 2010, 11:43 AM) went to SenQ Sunway Carnival Mall Seberang Jaya last Saturday, they're clearing all existing stock for renovation, everything sold out for 60% discount....i managed to get Panasonic camcoder HDC-SD60 for only 1.3k + 16gb memory....with 3 years warranty Manufacturer warranty or SenQ warranty? hope it will survive... |
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Aug 9 2010, 01:23 PM
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Senior Member
1,688 posts Joined: Jan 2003 From: inside toilet bowl |
QUOTE(Matrix @ Jul 1 2010, 10:39 AM) Sen Heng, Senq all the SEN all the SAME. (i gotta trademark this). so what shop u recommend?Never like them, price high, use dodgy 'member price tactic' that is actually more expensive than elsewhere (non-member price no need to say...sky high)....and non-existent after sales service. im planned to buy my new LED TV.. hope can get good offer with trustable warantty |
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Aug 9 2010, 02:31 PM
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Senior Member
1,543 posts Joined: Jan 2009 From: Somewhere in Damansara |
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Aug 9 2010, 02:54 PM
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Senior Member
6,022 posts Joined: Oct 2004 |
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Aug 9 2010, 11:05 PM
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Junior Member
84 posts Joined: Jun 2010 From: Penang / Kulim |
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Aug 10 2010, 12:01 AM
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Senior Member
963 posts Joined: Sep 2005 |
bought my lappie there too a few months ago...top up a bit and got 4 yearws warranty...hope it lasts...but i think warranty good or not, for any product - after 2, 3 years owning...any warranty is better than no warranty
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