I'm sorry, i've not seen any Hi-fi shop in Ipoh town though..but you could try at Jusco Ipoh, or try near Canning Garden, i think i saw one sometime ago..not quite sure where the location is..

there are hi fi shop in ipoh...

Where , can you name the shop and address?

sorry cant provide you..
but i am sure there does have hi fi shop there..
few forumer here mention b4...

well..i've bought it already, just waiting for them to deliver and place it up for me (they didnt make delivery on sunday ), well, in the end the price was added another rm500

rm200 for the wall mount device together with their workmanship and rm300 for extra coverage warranty with 1 to 1 replacement warranty, well this is my 1st time buying LCD tv, so i wouldnt want to take extra risk if the LCD is broken within 5 years, and i want them to drill it mount wall to me (I'm lazy to drill it up myself anyway) and if the LCD falls down when i place the wall mount myself, i wouldnt need to pay the damages myself for me it is worth it anyway..

surveying for other electrical shop is up to your decision, for me, i choose SenQ because i wouldn't need to send the LCD to repair, i would just need to make a call and they will come to my house, anywhere in malaysia if let say i pindah rumah to outside KL for example

hmm... afaik, if your tv still under warranty, the manufacturer will usually send someone to your house to fix it. (got experience with panasonic, where my table fan not working. they send an engineer to my place to fix it. )

You can ask in Home Electronics section under Garage Sales. A lot of cheap LCD and Plasma sellers over there. One notable seller is kevin from Jintex Electronics, Sea Park. I bought my Plasma from him as well as many others from lyn.

1st & 2nd time i buy LCD at Seng Heng there were no problem. Only at the 3rd time they said TV cannot be delivered due to raining problem. So, blame the rain, as they don't have any water-proof vehicle. That delay spoiled my mood to watch new TV

just blame the rain....what a reason?
last time they told me that reason too when cannot deliver
my washing machine in time...
harvey norman staff more efficient from them
i think

Rain? That's not a solid excuse..

they can always wrap up covered , secured in a box, and deliver it over..

Rain..rain..rain.. Always gives excuses to prevent themselves scolded from customers

bought few things fr them, Refrigerator fr Seng Heng Sg Besi Indah n LCD TV fr Seng HEng Alamanda to be exact. So Far so good.. even got few extra goodies fr them..

Yeah, thats to cover up their f**k ups..of course ..complimentary in a way..doesn't not convince at all..

finally manage to get my refund back! took me 1month+ plus countless phone calls to the HQ...

Another one from Perak leh..*sigh*.

Perak has few AV shops i guess. Someone with more info?

good things u let us know here
i was wondering how was the customer service at Senheng

but i guess only a few branch got problem like this

Sorry didn't check the topic for sometime. If you are from Perak, then i can't help as im not familiar

I've been there number of times, but dont recall AV shops..

Add another branch to the list. It's probably more than a coincidence...

Several months back, bought a leading Japanese branded Full HD video cam from the SenQ in KL which should be proficient with handling discerning customers, given its close location to a well-known expat condo residential area in KL.

The purchase was made during a promotion period when the brand was offering a free video cam bag, free spare battery & free photo printer to be bundled with the video cam - as published in the brand's glossy promo catalogues.

At the time of purchase, SenQ said that all these free items would be provided with the video cam, as was shown on their printed invoice/receipt.

It took many phone calls & over a month until the branch said the video cam was in stock at the branch for collection.

However, when i got there, the promised free accessories were not available. So, there is no bag provided to keep-safe & carry around the video cam, no spare battery, no photo printer.

After more phone calls, SenQ said all these free accessories should have been included and will be provided...when they are in stock.

Been over a month...thinking of contacting the brand HQ directly...

Personally find Harvey Norman in Damansara sales service is suck!

This reminds me, 6 years back, i bought a Toshiba Satellite laptop, was RM6k that time. I found 3 dead pixels on the screen when i brought home, took back on the next day for exchange, the manager wasn't willing to change for me (there was a display unit and i didn't mind, because i was running out of time as i would leave the country on the next day for few years). The branch manager replied unfriendly and unpolitely, and not even want to entertain me, they wouldn't do the exchange unless >7 dead pixels were found, WTF! That baxtard asked me to go to Toshiba office in shah alam directly to solve the problem myself!

This post has been edited by cam40729: Apr 4 2010, 10:33 AM

er.. isn't that the standard policy?