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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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TSMaestrol
post Jun 30 2010, 11:45 PM

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QUOTE(Maestrol @ Jun 29 2010, 02:09 PM)
Update Jun 29 2010:

Today three Telekom Contractors (Prakash, Loga and another elderly man) came to my house to install a new telephone line. The telephone line is working but cannot call out nor is there any streamyx connection available. I was charged RM50 for the wiring. I was told to wait 1 week for Streamyx to work on the new line.
*
Update Jun 30 2010:

By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?

And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,
QUOTE
Your current Order status

Status Pemohonan Anda
MIPS Order Number

Nombor Pesanan MIPS
  xxx-xxxxxxxx-xxxxxx
Order Status

Status Pemohonan Anda
    Service available, installation in progress
Full Name

Nama Penuh
  xxx xxxx xxxx
Telephone No.

No. Telefon
  00x0xxxxxxxx
Plan Name

Nama Pelan
  Streamyx 4.0M (Free Modem) - RM140 (Blockbuster Deals)
Submission Date

Tarikh Hantar
  30-Jun-2010
I hope everything is going to be fine smile.gif


Added on July 1, 2010, 2:01 pm
QUOTE(Maestrol @ Jun 30 2010, 11:45 PM)
Update Jun 30 2010:

By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?

And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,

I hope everything is going to be fine smile.gif
*
Update 1/7/2010

Some issues here:
1. The installer did not come as stated in the appointment and the status changes to MISS APPT from NEW.
2. My new phone line becomes dead at 1pm.
3. I called 100 to report dead phone line, and they gave me the installer's number. I made a new appointment with the installer but he told me he would not come as the phone line is dead. I was told to make a report on the dead phone line and wait for the phone line to come alive before anything else.


Added on July 2, 2010, 2:30 pmUpdate 2/7/2010

Phone line dead problem:
Two TM technicians came to solve this problem yesterday at around 5pm. I told them it's a new phone line and they were like shocking.gif and said, new phone line should be problem free. Then they said they have to refer back to the original installer as they don't know what's wrong. rclxub.gif Then I called the original phone line installer and eventually they came today at around 10am to solve this problem.

Then I called the Streamyx Installer as now the phone line is back online, he came at around 12pm and done the configuration. However, there is a minor issue, he couldn't get the TM people to answer the phone for the change to 4MB. Now I am stuck with 2MB. He told me to call him again if it stays at 2MB the next 2 days.

Keeping my fingers crossed.

My DSL parameters:
Attached Image

This post has been edited by Maestrol: Jul 2 2010, 02:33 PM
John Chaser
post Jul 3 2010, 12:21 AM

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Keep us updated, bro.
I finally managed apply today at Kedai Telekom Putajaya. Applied for 4Mbps but they said have to install the phone line first.
The bad news is I have to wait for 2 to 3 weeks. Contradicts what EZ broadband said which is 5 days.
Have to stick with Celcom for another month doh.gif
nestleomega
post Jul 3 2010, 08:45 PM

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im using combo 4mbps rm160 permonth, if convert to this plan do i need to pay the line rental as well?
OKLY
post Jul 4 2010, 04:35 PM

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Its been a month and they've yet to send the cordless phone over, they really are that efficient. laugh.gif
TSMaestrol
post Jul 4 2010, 09:52 PM

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QUOTE(Maestrol @ Jun 30 2010, 11:45 PM)
Update Jun 30 2010:

By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?

And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,

I hope everything is going to be fine smile.gif


Added on July 1, 2010, 2:01 pm
Update 1/7/2010

Some issues here:
1. The installer did not come as stated in the appointment and the status changes to MISS APPT from NEW.
2. My new phone line becomes dead at 1pm.
3. I called 100 to report dead phone line, and they gave me the installer's number. I made a new appointment with the installer but he told me he would not come as the phone line is dead. I was told to make a report on the dead phone line and wait for the phone line to come alive before anything else.


Added on July 2, 2010, 2:30 pmUpdate 2/7/2010

Phone line dead problem:
Two TM technicians came to solve this problem yesterday at around 5pm. I told them it's a new phone line and they were like  shocking.gif and said, new phone line should be problem free. Then they said they have to refer back to the original installer as they don't know what's wrong.  rclxub.gif Then I called the original phone line installer and eventually they came today at around 10am to solve this problem.

Then I called the Streamyx Installer as now the phone line is back online, he came at around 12pm and done the configuration. However, there is a minor issue, he couldn't get the TM people to answer the phone for the change to 4MB. Now I am stuck with 2MB. He told me to call him again if it stays at 2MB the next 2 days.

Keeping my fingers crossed.

My DSL parameters:
Attached Image
*
Update 4/7/2010

I am still stuck with a 2MB Streamyx connection. I called the streamyx installer yesterday night at 9pm, and he told me he's going to work on it first thing next morning. Fine.

At 6pm today, when I came home, I checked the DSL status, it is still 2048kbps. I called him again, he sounded quite surprise. And after a few return calls from him, I suspected maybe he did upgrade the line after all..... it's just that he upgraded my OLD telephone line! I checked and BINGOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

My wrongly capped old line 1Mb DSL STATUS
Attached Image

Cool leh? drool.gif


Added on July 4, 2010, 9:56 pm
QUOTE(yongkailoon @ Jul 4 2010, 04:35 PM)
Its been a month and they've yet to send the cordless phone over, they really are that efficient. laugh.gif
*
I read in the earlier posts that someone went to collect a cordless phone at TMpoint and 1 week after that, he received another one via Poslaju. Maybe you could try that?

This post has been edited by Maestrol: Jul 4 2010, 09:57 PM
ejump82
post Jul 5 2010, 11:01 AM

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QUOTE(hunterpeace @ Jun 22 2010, 02:07 PM)
Any1 not yet receive the free dect phone from TM ? They promise to courier the dect phone within 14days after confirmation. But now almost 2 months already, i still not yet receive the DectPhone. Where should i complain? i try to email help@tm.com.my , but they nvr reply me.
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I still havent received the DectPhone also after 2 months, i complained to TMPoint and they said someone that appointed to deliver that phone will call me but until now still no news.. huhu
TSMaestrol
post Jul 5 2010, 08:31 PM

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QUOTE(Maestrol @ Jul 4 2010, 09:52 PM)
Update 4/7/2010

I am still stuck with a 2MB Streamyx connection. I called the streamyx installer yesterday night at 9pm, and he told me he's going to work on it first thing next morning. Fine.

At 6pm today, when I came home, I checked the DSL status, it is still 2048kbps. I called him again, he sounded quite surprise. And after a few return calls from him, I suspected maybe he did upgrade the line after all..... it's just that he upgraded my OLD telephone line! I checked and BINGOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

My wrongly capped old line 1Mb DSL STATUS
Attached Image

Cool leh? drool.gif


Added on July 4, 2010, 9:56 pm
I read in the earlier posts that someone went to collect a cordless phone at TMpoint and 1 week after that, he received another one via Poslaju. Maybe you could try that?
*
Update 5/7/2010

This morning when I woke up, I checked the DSL status of my new line, it's upgraded to 5119kbps... cool. Then I did a speedtest at speedtest.net, ~1200kbps... Strange, I call the Streamyx Installer again, he said oooo let me check..... Fine...

Then, in the afternoon, I checked again.... still DSL status shows 5119kbps.. but same speedtest result... then I remembered I configured QOS on my tomato based WRT54GL router before.....oh.... it's my BAD. Once I reconfigured it correctly, BOOM.............4MB SPEED HERE I COME! Then I called the Streamyx Installer to thank him smile.gif

Now, the next thing to do is to terminate my old wrongly capped 5mb telephone line and old streamyx account. Then I'll ask my Electrician to redo the wiring for me. smile.gif
Chyan
post Jul 6 2010, 12:16 PM

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QUOTE(Maestrol @ Jul 5 2010, 08:31 PM)
Update 5/7/2010

This morning when I woke up, I checked the DSL status of my new line, it's upgraded to 5119kbps... cool. Then I did a speedtest at speedtest.net, ~1200kbps... Strange, I call the Streamyx Installer again, he said oooo let me check..... Fine...

Then, in the afternoon, I checked again.... still DSL status shows 5119kbps.. but same speedtest result... then I remembered I configured QOS on my tomato based WRT54GL router before.....oh.... it's my BAD. Once I reconfigured it correctly, BOOM.............4MB SPEED HERE I COME! Then I called the Streamyx Installer to thank him smile.gif

Now, the next thing to do is to terminate my old wrongly capped 5mb telephone line and old streamyx account. Then I'll ask my Electrician to redo the wiring for me. smile.gif
*
Nice. You finally got your speed.
So much stuff to do huh? blink.gif
TSMaestrol
post Jul 6 2010, 04:40 PM

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QUOTE(Chyan @ Jul 6 2010, 12:16 PM)
Nice. You finally got your speed.
So much stuff to do huh?  blink.gif
*
Yeah, cause the ctupid tmpoint customer service told me about the hassle of changing owner's name for Phone Line and Streamyx account! Don't get me started on this, read about it here.

Update 6/7/2010

Went to terminate old phone line + old streamyx account at Bayan Baru TMpoint. Done. Also I wrote down my name for Unifi VIP5. Apparently, Unifi is now available in Bayan Baru!
TSMaestrol
post Jul 9 2010, 12:49 AM

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Update 9/7/2010

Whoa..... I just noticed today that my latency is FAST and not INTERLEAVED! Is this permanent?
Attached Image

Now my ping replies are faster! Woohoo!!
Attached Image
azxel
post Jul 9 2010, 10:40 PM

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If I'm upgrading from 1MB line at RM108 (inclusive of phone line rental), how much am I gonna pay to upgrade to the 4MB line at RM140 for this package?

Any hidden costs I should know about?

I take it that the contract is 24 months right?

I thought Unifi was only for the Industrial area?
sailou
post Jul 9 2010, 11:01 PM

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You pay none. You will also get a free Dect phone, Wifi modem and free TM landline calls for upgrading to Blockbuster 4mb.

No hidden cost.

New contract of 12 months.

Unifi available in selected area to both business and residential. Refer http://www.unifi.my/
Remember there is a stated terms of Fair Usage Policy which is still not enforced. If you are a 24/7 downloader, it will be painful when the FUP is enforced as Unifi is under 24 months contract.

qwer312
post Jul 10 2010, 01:51 PM

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is there any quota apply in BB deal? like i can only dl 10GB per month, after that my dl speed will reduce until next month...

i wonder which upgrade will cheaper, whether i want to transfer my fixed telephone line (still using combo package 1MB) from old house to my new house and upgrade to BB deal OR just terminate the combo package first and apply this BB deal.
momusu
post Jul 12 2010, 11:17 AM

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QUOTE(ejump82 @ Jul 5 2010, 11:01 AM)
I still havent received the DectPhone also after 2 months, i complained to TMPoint and they said someone that appointed to deliver that phone will call me but until now still no news.. huhu
*
i got mine after 3 week from installation date cool.gif
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uses 2 aaa batts (2 panasonic nimh included)
Smackers
post Jul 13 2010, 01:44 PM

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I applied for Unifi last week ever since i was i founded out that my area is ready to do installation.but yesterday i cancelled it yesterday to upgrade my current streamyx to 4mbps.

Now awaiting for the upgrade registration to be processed.I wonder if my torrenting speed will be improved.

This post has been edited by Smackers: Jul 13 2010, 01:44 PM
mits27
post Jul 13 2010, 02:30 PM

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There is no cap on streamyx, I have enjoyed the download for more than 2 months, so far so good, the speed is good biggrin.gif
Smackers
post Jul 13 2010, 06:41 PM

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i cancelled converting to unifi due to the capping issues.i really want to see downloading at full 4mbps speed!
John Chaser
post Jul 13 2010, 07:40 PM

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Finally got the phone installed. Have to wait another week for the BB. Hope it's 4Mbps. rclxm9.gif
Mr Ez
post Jul 16 2010, 10:36 AM

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TM tele marketing called me yesterday to offer for 2 meg line at RM 130.
I said yes initially, then I call back the rep and said no because I foresee some complication, the phone line is under my dad's name, he's paying for the phone. (I'm guessing they have to change the phone line ownership to my name, the rep didn't mentioned anything about this.)

I am happy where I am right now 1Mbit line @ max 172kbps download.

But the 4 meg line looks really tempting at just RM140, I might go to TM point to see if 4 meg available at my area. See how it goes.
Smackers
post Jul 16 2010, 12:25 PM

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Installer came today to my house and activate the 4mbps upgrade for my current 1mbps line.

I got this modem from him.it's a DLink DSL-2640B ADSL2/2+ Modem with Wireless Router.

Attached Image Attached Image

Installer told me he went to the store and couldnt find the standard Riger Wireless Modem ( Not a Router ) thus give me this Dlink one.
He did some activation through the internet and told me another 2 days that i will get 4mbps speed.

This post has been edited by Smackers: Jul 16 2010, 12:31 PM

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