QUOTE(Maestrol @ Jun 29 2010, 02:09 PM)
Update Jun 29 2010:
Today three Telekom Contractors (Prakash, Loga and another elderly man) came to my house to install a new telephone line. The telephone line is working but cannot call out nor is there any streamyx connection available. I was charged RM50 for the wiring. I was told to wait 1 week for Streamyx to work on the new line.
Update Jun 30 2010:Today three Telekom Contractors (Prakash, Loga and another elderly man) came to my house to install a new telephone line. The telephone line is working but cannot call out nor is there any streamyx connection available. I was charged RM50 for the wiring. I was told to wait 1 week for Streamyx to work on the new line.
By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?
And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,
QUOTE
Your current Order status
Status Pemohonan Anda
MIPS Order Number
Nombor Pesanan MIPS
xxx-xxxxxxxx-xxxxxx
Order Status
Status Pemohonan Anda
Service available, installation in progress
Full Name
Nama Penuh
xxx xxxx xxxx
Telephone No.
No. Telefon
00x0xxxxxxxx
Plan Name
Nama Pelan
Streamyx 4.0M (Free Modem) - RM140 (Blockbuster Deals)
Submission Date
Tarikh Hantar
30-Jun-2010
I hope everything is going to be fine Status Pemohonan Anda
MIPS Order Number
Nombor Pesanan MIPS
xxx-xxxxxxxx-xxxxxx
Order Status
Status Pemohonan Anda
Service available, installation in progress
Full Name
Nama Penuh
xxx xxxx xxxx
Telephone No.
No. Telefon
00x0xxxxxxxx
Plan Name
Nama Pelan
Streamyx 4.0M (Free Modem) - RM140 (Blockbuster Deals)
Submission Date
Tarikh Hantar
30-Jun-2010
Added on July 1, 2010, 2:01 pm
QUOTE(Maestrol @ Jun 30 2010, 11:45 PM)
Update Jun 30 2010:
By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?
And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,
I hope everything is going to be fine
Update 1/7/2010By checking my new phone number, I got some results from http://sams.tm.net.my/MarketingCenter/search.asp. It shows that a TM technician is coming to my place noon tomorrow for installation. Why I wasn't told about the appointment?
And by checking https://mips.tm.net.my/SelfCare/WOrder/WOrd...949&verify=true,
I hope everything is going to be fine
Some issues here:
1. The installer did not come as stated in the appointment and the status changes to MISS APPT from NEW.
2. My new phone line becomes dead at 1pm.
3. I called 100 to report dead phone line, and they gave me the installer's number. I made a new appointment with the installer but he told me he would not come as the phone line is dead. I was told to make a report on the dead phone line and wait for the phone line to come alive before anything else.
Added on July 2, 2010, 2:30 pmUpdate 2/7/2010
Phone line dead problem:
Two TM technicians came to solve this problem yesterday at around 5pm. I told them it's a new phone line and they were like
Then I called the Streamyx Installer as now the phone line is back online, he came at around 12pm and done the configuration. However, there is a minor issue, he couldn't get the TM people to answer the phone for the change to 4MB. Now I am stuck with 2MB. He told me to call him again if it stays at 2MB the next 2 days.
Keeping my fingers crossed.
My DSL parameters:
This post has been edited by Maestrol: Jul 2 2010, 02:33 PM
Jun 30 2010, 11:45 PM

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