1. What’s the offer?
If you have received an email confirmation from DiGi, you are entitled to visit any of the selected pre-order fulfillment centres to purchase your iPhone. Pricing details will be announced on 31 March 2010.

2. Where can I find pricing details?
DiGi will be announcing the iPhone pricing on 31 March 2010. Please check http://digi.com.my/iphone for the latest information.

3. When & where can I collect my pre-ordered iPhone?
If you have received an email confirmation from DiGi, you may visit any of the fulfillment centres below on the recommended day and time stated in your email.

1 Utama, Oval Concourse (Bandar Utama)
31 March - 4 April
10am to 10pm daily

Beach Street DiGi Centre, Penang
31 March - 30 April

9am to 9pm on 31 March
9am to 5:30pm (Monday to Friday)
9am to 1pm (Saturday)

1Borneo DiGi Centre, Kota Kinabalu
31 March - 30 April
10am to 10pm daily

4. Who is eligible?
All qualifying pre-order customers that have received an email confirmation are allowed to purchase an iPhone during the pre-order fulfillment period.

5. What do I have to bring along on the collection day?
Customers must produce the following documents to purchase the iPhone:
1. Your original NRIC / ID as per your pre-order registration
2. Photocopy of your NRIC / ID
3. Printout of the pre-order confirmation slip

6. Can I assign someone else to collect the iPhone on my behalf?
No. You must collect and purchase the iPhone in person on the designated collection date.

7. What if I missed the collection date - can I show up on another day?
We recommend that all customers turn up on the designated collection day to avoid disappointment.

8. I love the iPhone but I missed the pre-order. Can I still signup?
Yes. You can walk in to one of the selected DiGi outlets from 3 April 2010 to purchase your iPhone, but this will be subject to stock availability.

9. I have made my pre-order, can I cancel it now?
Yes. Your are not obliged to purchase the iPhone. But if you do not turn up on the collection date, you will be giving up your right to purchase the iPhone first.

10. How long will it take for the entire signup process?
We estimate that it will take approximately 25-40 minutes for the entire signup process, depending on your documentation, and the number of customers.

11. I dislike waiting, can I make a reservation instead?
The pre-order collection is based on a first come first served basis, but we will try our best to assure all customers an iPhone. If you choose to skip the pre-order collection, you have the choice of walking in to any of the selected DiGi outlets after 3 April 2010 to purchase an iPhone, subject to stock availability.

12. I am not a DiGi customer, can I enjoy the offer?
Yes. Just signup for a new line or switch your number. Please check this website on 31 March 2010 for pricing details.

13. What are the available payment options?
You can pay for your iPhone using cash, credit card or 0% Easy Payment Plan via 5 selected banks – Ambank, CIMB Bank, Citibank, HSBC and Maybank.

14. Can I choose to just buy the iPhone without a contract?
No. All iPhones will be sold with DiGi Postpaid contracts. It will not be sold separately.