Never run anything also get charged. Could it be due to connecting fee?
DiGi Fans Club & Enquiries V7, Always the smarter choice
DiGi Fans Club & Enquiries V7, Always the smarter choice
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Jun 14 2010, 12:15 PM
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All Stars
17,053 posts Joined: Jan 2003 |
Never run anything also get charged. Could it be due to connecting fee?
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Jun 15 2010, 10:00 AM
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Senior Member
2,021 posts Joined: Jan 2003 |
Ok. If you guys all kena charged, can PM me your contact number, date and time of access? Gonna need your help to investigate
Hmm. Maybe knowing your phone model will help too. Thanks people! This post has been edited by SweetPuff: Jun 15 2010, 10:06 AM |
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Jun 15 2010, 07:17 PM
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Staff
10,459 posts Joined: Sep 2005 From: Puchong |
Are you the person who talked to me on the phone this afternoon?
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Jun 15 2010, 08:57 PM
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Staff
72,771 posts Joined: Sep 2005 From: KUL |
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Jun 15 2010, 10:06 PM
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Staff
10,459 posts Joined: Sep 2005 From: Puchong |
Ahaha. I thought sweetpuff were the one calling me. Anyway, DiGi got back to me to find out why I get charged 10c for using 0.facebook.com.
From the response I've gotten, the charge originates from an unknown communication and not 0.facebook.com. I have already closed every possible application and every settings which would access to internet is being disabled. If it has something to do with HTC phones, then I think I don't have fate with 0.facebook.com. |
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Jun 15 2010, 10:07 PM
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Junior Member
53 posts Joined: Nov 2006 |
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Jun 16 2010, 12:15 AM
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Senior Member
7,126 posts Joined: Jan 2003 From: in ur base killin your d00dz |
hmmmm what is offered in those digi specialised store ah
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Jun 16 2010, 10:01 AM
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Senior Member
2,021 posts Joined: Jan 2003 |
QUOTE(fruitie @ Jun 15 2010, 08:57 PM) I doubt SweetPuff involves in all the callings. Correct, correct, correct. All the cakap-cakap between DiGi and customers are normally handled by customer service.He is the man behind the DiGi homepage a.k.a. webmaster. Anyway, sorry about not being around that often lately. I'm stuck with 9am-6pm meetings all the way till the end of the month. So, I'm now lowyat-ting during a meeting |
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Jun 16 2010, 11:07 AM
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All Stars
11,954 posts Joined: May 2007 |
QUOTE(jackal400 @ Jun 15 2010, 10:07 PM) 1What is DiGi Prepaid? DiGi Prepaid is a hassle-free mobile service that gives you true freedom of movement. With no access fees, no registrations and no deposit, you can immediately start making and receiving calls. Since all call charges are deducted from your available talktime credit, you will not have to deal with a bill at the end of the month. Just buy a new reload coupon or sign up for Automatic Reload. You can also register to make an Online Reload or SMS Reload whenever you are low on talktime credit . 2 What is the retail price for DiGi Prepaid? The retail price for DiGi Prepaid is RM 8.50. 3 What plan am I in and can I upgrade to this plan? All prepaid customers before 23rd September 2003 are using the DiGi Prepaid Plus™ plan. You can choose to upgrade to DiGi Prepaid or remain in your current plan. Freebies from your current plan will be forfeited once you change your call plan. 4 How do I upgrade to DiGi Prepaid? All you have to do is call 016-221 1800 to upgrade to DiGi Prepaid. 5 How much will it cost to upgrade to DiGi Prepaid? Upgrading to DiGi Prepaid will be charged RM3. 6 Can a DiGi Customer Service Consultant upgrade me to the new plan? Yes, but it is advisable for you to perform the upgrade on your own from your mobile phone to avoid mistakes. 7 I have upgraded to DiGi Prepaid. Can I switch back to the previous plan? No, once you have upgraded to DiGi Prepaid, you can't switch back to the previous plan. |
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Jun 19 2010, 08:57 AM
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Senior Member
2,570 posts Joined: Jun 2006 |
QUOTE(SweetPuff @ Jun 16 2010, 10:01 AM) Correct, correct, correct. All the cakap-cakap between DiGi and customers are normally handled by customer service. Wah so busy eh? Anyway, sorry about not being around that often lately. I'm stuck with 9am-6pm meetings all the way till the end of the month. So, I'm now lowyat-ting during a meeting |
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Jun 19 2010, 10:58 AM
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Senior Member
5,105 posts Joined: Mar 2007 From: In front of my desktop/laptop/phone |
How much it is to replace DiGi sim card?
Mine so old already. |
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Jun 19 2010, 11:09 AM
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All Stars
11,954 posts Joined: May 2007 |
rm5 to replace sim
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Jun 19 2010, 01:14 PM
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Senior Member
1,717 posts Joined: May 2008 |
QUOTE(super_evil_alien @ Jun 19 2010, 10:58 AM) free, just change 3 months ago at digi center, actually my phone spoilt but i told them my phone no reception and i suspect the sim card spoilt and they immediately replace a new 1 for me on the spot for free.QUOTE(MNet @ Jun 19 2010, 11:09 AM) sure or ot, digi always free of charge for sim card replacement. |
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Jun 19 2010, 01:38 PM
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Staff
72,771 posts Joined: Sep 2005 From: KUL |
I think if SIM card lost only will be charged. Old to new SIM card shouldn't be charged?
RM 5 for prepaid, free for postpaid. |
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Jun 20 2010, 05:15 AM
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Senior Member
4,522 posts Joined: Jan 2009 |
Is that no more bonus point for digi postpaid? Already change to bonus link point?
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Jun 20 2010, 10:32 AM
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All Stars
17,053 posts Joined: Jan 2003 |
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Jun 20 2010, 11:38 AM
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Senior Member
4,522 posts Joined: Jan 2009 |
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Jun 20 2010, 11:45 AM
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Senior Member
2,759 posts Joined: Jan 2009 |
QUOTE(bingozero @ Jun 20 2010, 11:38 AM) I need to register a bonuslink card since I don't have a bonuslink card. why? because ur points expiring d? hmm... Hope that will get it before 25 June |
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Jun 20 2010, 12:18 PM
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Senior Member
2,021 posts Joined: Jan 2003 |
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Jun 20 2010, 12:25 PM
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Senior Member
4,522 posts Joined: Jan 2009 |
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