Shouldn't be a problem with your SNR/Att. values methink.. I had almost the same values when I was using 1.5Mbps before. Anyway, to get the 5Mbps .. you need to ask them to put you into higher than 4Mbps .. tell them your download speed is much less than the advertised speed and they'll cap you higher.. I was told to do this after three weeks though...

Write them and tell them you want full 4Mbps (minus the overheads). To do that make sure your speedtest speeds are pretty bad. But then for your case if you increase the speed to 5Mbps , expect sNR margin to drop a bit . You must not do this asap , wait for 3 weeks as suggested by forumer above me. Collect 1 speed test every week and say you are not happy with the service.

if I wanna full 4mbps, do I need to pay more? since they will capped it at 5mbps right? and there's a lot possibilities it might get worst than before right? right now my snr is 31.4 downrate. pretty good i must say

Waiting for my Appointment will call CS to ensure when is the exact date for the TM People that will come

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Added on December 1, 2009, 7:02 pmGot the installer name and contact no, appointment should be today be rescheduled tommorow

Current ADSL signal



This post has been edited by MX510: Dec 1 2009, 07:11 PM

No need to pay extra cost...Just do as other forumer above me suggest...

Ok,I'll try collect my speedtest every week and show to them.BTW,do you have prob with youtube?I need to using hotspot shield then i can get full speed at youtube and other streaming sites.

Applied 4MB but all test was 1.5 - 1.8 for a full 2 months, called them every week for technical service bla bla bla... now they cut and I went to HQ in cyberjaya, filed a complaint and told them im not going to pay the bills for 2 months... so waiting for their reply about this matter.

better yet, i did not cancle the service and they are still charging me monthly when it is cut and poor service... I've told them also Im not paying for the months to come waiting for your reply...

wuhooo~ get back my speed. fuh.. finally after complain2 now get back. still, not so stable. hope this could stay more than a day. usually the most i could online is one day, then dc and dsl blinking for 2 days, then can again. shaiit.



pelik betol. i think seri kembangan much more nearer to my place, but the ping to KL much faster.but dl hell.







P/S:i just love doing speedtest when the speed is good.

This post has been edited by wan_d7: Dec 1 2009, 09:54 PM

Sorry to hear that mate... BTW, why did they cut ur acc?

at least yours got result mine le they said put mine in waiting list. Anyone having such problem if not i will flame them kao kao.

They said wait got 5 or 10 ppl apply for 4mbps port upgrade only they can check? I was like wtf

mine just now they called, ask how is it. i say now fine la, later dc again i called ya. he say, mine is unstable maybe, maybe i should take lower speed. he ask, do I really need 4mbps? i say ya i do, a lot people using. so i need faster speed. padahal now at my home nobody pun. i think my place quite ok with my snr margin 31.4. should be fine right or its just a fake number?

I gave up entirely on youtube , buffering takes forever and forever. Its strange like hulu loads fine , CBS loads fine , BBC loads fine. Its just that youtube is having some issues

Just wait for you to get 218.111 ip range and then you'll be happier

coz i didnt pay the bills... so i dont see justice paying for something dont work

I'm still with 115 IP address.Last night I called them asked for premium account 218 and they said no such things.All package got same range IP and nothing different.When do you guys start getting 218 range?Youtube is damn slow but after 1am got the full speed.If you guys want faster stream at Youtube, just using hotspot shield.I can get full speed when using hotspot shield.

I did the same. Ask them for 218 ip but they said diff area get diff ip. Mine is stuck at 3.5mb while other 4mb user can get 3.8mb and higher. Been using 4mb for two weeks but still get 115 or 124

You ask the CS to forward u to their Premium Customer Service (ATS department) and then ask them about the ip..That what I do..
or you can wait till they change u to 218 ip..
How long have u been using 4mbps?

well, I ask them, and the CS say 115 is the premium IP. including 218 too. I'm like darn, how to counter back ni..?

Manage to get the installer to come today for installation

However this one scared to up to 5 Mbit hehe but nvm lah i figure it out later

The username would take 24 to 48 hours to activated to 4 Mbps



So got 8 Mbps download capability soon

congratulations to yours. Mine still i dunno no news

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Added on December 2, 2009, 12:27 pmcongratulations to yours. Mine still i dunno no news

This post has been edited by aspire2oo6: Dec 2 2009, 12:27 PM

So have to wait 48 hours for the username to upgrade and reassign to 218.111. ip range