
Sony Malaysia pisses me off.
The online product registration page is so useless, if you don't expect the user to be able to figure out the RIGHT MODEL NUMBER for your product, why don't you just give the user some way to search for the product name and give the right model number?
You might be surprised that it's not very convinient for some people to spennd 30 minutes on the phone to walk through all the serial numbers and model numbers before being able to register the product!
I still haven't been able to register my HVL-F20AM I bought about 6 months ago because they CANNOT find my serial number in the system. I tried to register the F20 with my A550 through the phone yesterday and still same problem. Then the guy asked me to email a picture of the serial number cause I couldn't find the receipt so I did so, but today another guy call me around 7:30PM asking for the receipt, his argument was that maybe the shipment of the F20 was *faulty* and therefore the serial number is invalid?
So, with him on the line I FINALLY managed to dig out my faded receipt but the call got disconnected... and he DIDN'T CALL BACK! And I can't call the CIC cause they're technically closed already.
Why ask people to do all this self registration when their system doesn't work?
Damn pissed off right now, since my gear is
unprotected