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 DG Smart Plan for Blackberry, RM68 Unlimited BIS!

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suns8630
post Jan 16 2010, 02:18 PM

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Like to get "confirmation" on BIS issue on DIGI while roaming (outside malaysia )

I would like to "consider" signing this BIS services with DIGI...

anyone care to comment ... what if I am on roaming does this BIS unlimited apply .. for this case ...??

thanks

DT8
post Jan 16 2010, 03:07 PM

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Digi cheat money lah. If not 58 unlimited so good meh. Maxis & Celcom don't have this problem.
domokun
post Jan 16 2010, 03:57 PM

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QUOTE(suns8630 @ Jan 16 2010, 02:18 PM)
Like to get "confirmation" on BIS issue on DIGI while roaming (outside malaysia )

I would like to "consider" signing this BIS services with DIGI...

anyone  care to comment ... what if  I am on roaming  does this BIS  unlimited apply .. for this case ...??

thanks
*
Roaming is subjective. Therefore, you'll have to check with TELCO about the charges. It differs for various countries.

BIS Unlimited only applies in Malaysia.
melthq
post Jan 16 2010, 05:50 PM

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I always know it is too good to be true when it comes to streaming, brows.gif
kapultek
post Jan 16 2010, 07:29 PM

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so this prob does not occur with my celcom exec right
silencer
post Jan 16 2010, 08:39 PM

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Digi>Always The Smarter Choice>>>lol
domokun
post Jan 16 2010, 09:12 PM

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Added on January 16, 2010, 9:18 pm
QUOTE(f3nix85 @ Jan 16 2010, 01:36 PM)
Hi Guys/Gals,

Just to confirm a certain facts concerning Digi Blackberry Unlimited Smartplan ("the Plan").

Background
Signed up for the Plan on 12 Jan 10.  Been a happy BB user since then.  However, was surprised to note there's RM5++ charges billed for GPRS data usage with description "diginet".  I recalled I was surfing Youtube at the time the charges was billed.  So I proceeded to D'chat (today) and managed to catch one of their consultants.

Summary
I was informed that any streaming via the Plan would be charged on a Pay-As-You-Use basis.  Despite the fact that the Plan is an "Unlimited" plan, any streaming, including but not limited to Youtube would be charged.  The consultant confirmed that the "Unlimited" is meant for "Unlimited BIS Service" only.  Is Youtube not part of Internet?  I was both furious and disappointed to learn of this.  Can someone confirm this/help to corss check with DIGI?

Regards,

f3nix


Added on January 16, 2010, 1:46 pmTo add onto my post above, i reconfirmed with another consultant via D'chat.  He confirmed any streaming/Youtube via Blackberry through the Plan would be charged separately i.e. Pay-As-You-Use.

Anyone?
*
You got charged RM500plus plus or RM5 plus plus? wink.gif

This post has been edited by domokun: Jan 16 2010, 09:18 PM
wowo
post Jan 16 2010, 10:42 PM

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do i everytime need to set the apn to blackberry.net for normal usage & change back to digistrm for youtube ?? wat if i leave it blank??
domokun
post Jan 16 2010, 10:43 PM

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QUOTE(wowo @ Jan 16 2010, 10:42 PM)
do i everytime need to set the apn to blackberry.net for normal usage & change back to digistrm for youtube ?? wat if i leave it blank??
*
They said can just leave it there!
sonyclie77
post Jan 17 2010, 12:36 AM

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QUOTE(suns8630 @ Jan 16 2010, 02:18 PM)
Like to get "confirmation" on BIS issue on DIGI while roaming (outside malaysia )

I would like to "consider" signing this BIS services with DIGI...

anyone  care to comment ... what if  I am on roaming  does this BIS  unlimited apply .. for this case ...??

thanks
*
Respective countries' roaming rates apply.

Unlimited applies only to using it within Malaysia.

It's actually cheaper to get a local SIM card wherever you roam to and subscribe to its BIS service whenever possible.

Anyway, I'll merged this thread with the existing DiGi BIS disucssion thread.
f3nix85
post Jan 17 2010, 01:01 AM

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QUOTE(petepix @ Jan 14 2010, 11:50 AM)
lets be realistic we normally change phones like every 2 years... so how long would u want ur BB to last?
*
I just feel thetering with phone will wear it out faster than usual. Oh and btw, if my BB can last more than 2 years, i dont mind keeping it as a spare phone in the event i change to a new phone.


Added on January 17, 2010, 1:02 am
QUOTE(domokun @ Jan 16 2010, 10:12 PM)
user posted image


Added on January 16, 2010, 9:18 pm

You got charged RM500plus plus or RM5 plus plus?   wink.gif
*
Kena RM5.40 onli...hahaha .... but I think, better nip the problem at its bud rather than let it runs for sometime. LOL.



This post has been edited by f3nix85: Jan 17 2010, 01:04 AM
dreadlessdream
post Jan 17 2010, 07:42 AM

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QUOTE(dreadlessdream @ Jan 13 2010, 11:04 PM)
I love experimenting.... I am going to try digistrm APN setting for 2 days... will be back to inform y'all the result  flex.gif
*
Hallu... come back from my experimenting period... It has been 4 days since I changed my APN setting to digistrm. Using youtube to stream everything I could think of until my trackball stuck(normal for BB Tour user) and guess what? I didn't being charge for PAYU rate. So from my site the conclusion is digistrm will not be charged as PAYU rate for DiGi BIS Plan.

Off Note: You have to try yourself. Sometimes even CS officer wouldn't know about this. The better way is to try your self. rclxms.gif and DT8 I don't know why you hate DiGi so much. My personal experience. I switch from Maxis Postpaid > Celcom Postpaid > DiGi Postpaid. None of them giving me trouble. tongue.gif
wowo
post Jan 17 2010, 11:31 AM

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to avoid unexpected charges, y dun dg smart plan's internet max capped @ rm5 juz as dg prepaid does?
skykisser
post Jan 17 2010, 02:48 PM

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QUOTE(wowo @ Jan 17 2010, 11:31 AM)
to avoid unexpected charges, y dun dg smart plan's internet max capped @ rm5 juz as dg prepaid does?
*
For the n-th time being reiterated here in this forum, there'll be no extra charges if you stream youtube data in-device, while leaving the APN settings as "digistrm".

According to T&C, it's unlimited data usage as long as data is consumed within the device,it's also made clear that when data is used in a tethering method to another machine, it'd be PAYU.

That said, DiGi has to provide means for users, for tethering purposes, hence specifically the "diginet" APN. This is done so that DiGi could track the tethering usage, and billed usage could be calculated accordingly. OK, fair enough.

Unfortunately, it has been mismanaged that some users through trial and error, managed to stream youtube WAP data on device using the same APN. DiGi couldn't distinghuish if it's in-device youtube WAP data , or is it tethering data, it therefore had to assume all traffic through this diginet APN is tethering.

Hence, for DiGi to fulfill the contractual obligation of "unlimited data as long as data is consumed within device" , ie in this cae , for in-device youtube WAP viewers, there's another APN specifically just for this purpose, of course which is your "digistrm" APN. I bet there's a mechanism behind this APN to filter out non-youtube packets, to avoid anything else being passed through here without charges (ie: avoid tethering usages). In other words this APN is free but only allows youtube packets. Implementing the filtering here is more logical than doing it the reverse way round in diginet for obvious reasons : you want the PAYU users to get everything.
I've been billed for diginet usage and I've requested DiGi to waive that, and they willingly did, because they knew they wouldn't be able to prove I had used this diginet solely for the purpose of anything other than in-device youtube streaming (or not). From my perspective I've only been using this APN for in-device youtube streaming specifically , which is nothing against the T&C. If they weren't to budge and I were to bring this case to court, I'd win hands down. However had I known better that there's a proper APN for in-device youtube streamers , I would've happily used that instead. In fact, I am using only digistrm since that incident onwards and there has been no issue since.

There.
dreadlessdream
post Jan 17 2010, 07:01 PM

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QUOTE(skykisser @ Jan 17 2010, 02:48 PM)
For the n-th time being reiterated here in this forum, there'll be no extra charges if you stream youtube data in-device, while leaving the APN settings as "digistrm".

According to T&C, it's unlimited data usage as long as data is consumed within the device,it's also made clear that when data is used in a tethering method to another machine, it'd be PAYU.

That said, DiGi has to provide means for users, for tethering purposes, hence specifically the "diginet" APN. This is done so that DiGi could track the tethering usage, and billed usage could be calculated accordingly. OK, fair enough.

Unfortunately, it has been mismanaged that some users through trial and error, managed to stream youtube WAP data  on device using the same APN. DiGi couldn't distinghuish if it's in-device youtube WAP data , or is it tethering data, it therefore had to assume all traffic through this diginet APN is tethering.

Hence, for DiGi to fulfill the contractual obligation of "unlimited data as long as data is consumed within device" , ie in this cae , for in-device youtube WAP viewers, there's another APN specifically just for this purpose, of course which is your "digistrm" APN. I bet there's a mechanism behind this APN to filter out non-youtube packets, to avoid anything else being passed through here without charges (ie: avoid tethering usages). In other words this APN is free but only allows youtube packets. Implementing the filtering here is more logical than doing it the reverse way round in diginet for obvious reasons : you want the PAYU users to get everything. 
I've been billed for diginet usage and I've requested DiGi to waive that, and they willingly did, because they knew they wouldn't be able to prove I had used this diginet solely for the purpose of anything  other than in-device youtube streaming (or not). From my perspective I've only been using this APN for in-device youtube streaming specifically , which is nothing against the T&C. If they weren't to budge and I were to bring this case to court, I'd win hands down. However had I known better that there's a proper APN for in-device youtube streamers , I would've happily used that instead. In fact, I am using only digistrm since that incident onwards and there has been no issue since.

There.
*
Well said... good explanation thumbup.gif
DjKenji
post Jan 18 2010, 02:01 AM

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nowadays how much does it cost BB 9000 on sell in DiGi Center?

Does AP and original phone it's really matter?

Any digi center provide good service and easy understanding within midvalley area?

As I mean I am a new on these, i need more suggestion. I'm new in town.

sorry about that fool question.
melthq
post Jan 18 2010, 11:09 AM

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QUOTE(DjKenji @ Jan 18 2010, 02:01 AM)
nowadays how much does it cost BB 9000 on sell in DiGi Center?

Does AP and original phone it's really matter? 

Any digi center provide good service and easy understanding within midvalley area?

As I mean I am a new on these, i need more suggestion. I'm new in town.

sorry about that fool question.
*
It does matter in terms of service after sale! I will not go for official telco
domokun
post Jan 18 2010, 11:24 AM

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My Digi bill...Youtube streaming under "digistrm" apn settings & lotsa downloads! Plus I get 25% discount off for usage RM100-199.99 brows.gif

Who mentioned Digi cheat money wink.gif

Those with WAP or Diginet charges is due to settings error!

Been using DIGI BIS since the very first day the launched it! thumbup.gif

This post has been edited by domokun: Jan 18 2010, 11:33 AM
little_pixie
post Jan 18 2010, 11:41 AM

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Guys Guys Guys!!!

So i was wrong. I thought I will only get discount if my CALL USAGE reach RM100! So, according to domokun, if usage call rm50 plus DG BIS = RM100 then i will get 25% discount???
domokun
post Jan 18 2010, 11:44 AM

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QUOTE(little_pixie @ Jan 18 2010, 11:41 AM)
Guys Guys Guys!!!

So i was wrong. I thought I will only get discount if my CALL USAGE reach RM100! So, according to domokun, if usage call rm50 plus DG BIS = RM100 then i will get 25% discount???
*
I am only on DG BIS Unlimited plan w/o any CALL 50 or whatever brows.gif ...it applies to all! Their T&C is straight forward

The discounts starts from your total bill but only rebate on DIGI BIS RM58 (-25%)

This post has been edited by domokun: Jan 18 2010, 11:47 AM

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