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 DG Smart Plan for Blackberry, RM68 Unlimited BIS!

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dreadlessdream
post Dec 31 2009, 12:27 PM

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DiGI BIS satisfied customer. Except for the GPRS charges over diginet APN wrongly configured myself.
dreadlessdream
post Jan 7 2010, 09:28 PM

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Yeah..I was so happy when I realized DiGi BB plan can be use with BB Tour 9630. All service running including MMS. rclxms.gif

This post has been edited by dreadlessdream: Jan 7 2010, 09:59 PM
dreadlessdream
post Jan 13 2010, 11:04 PM

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I love experimenting.... I am going to try digistrm APN setting for 2 days... will be back to inform y'all the result flex.gif
dreadlessdream
post Jan 15 2010, 09:35 PM

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@Hi Cheewooi.


As far as I understand from your unbill activity. You were being charged for blackberry.net on 12 - 13 January which is the day your BB service got some issue and it is not being activated yet.

and from your last post regarding your activation of BIS

QUOTE

cheewooi  Posted Yesterday, 04:36 PM
 
QUOTE(petepix @ Jan 14 2010, 10:50 AM)
lets be realistic we normally change phones like every 2 years... so how long would u want ur BB to last?
*



Yeah at some point I do agree with you. Every 2 years we change phone..

Anyhow I am using DiGi BIS now (Manage to get my BIS activated after I give DiGi a screw on their tweets and helpline last night!) and Celcom 60 Wireless BB (seperate USB modem...

Thinking of cancelling Celcom Wireless BB.


That means your BIS was activated yesterday which is 14 January. From the unbill record we can see that you were being charge PAYU because your APN is set to diginet(maybe) and not blackberry.net

My suggestion is:-

Change APN setting to blackberry.net now.... do some heavy browsing. after 1 hour check the unbilled transaction. If still being charged, you go bising kaw kaw to their CS..her her her... and regarding the previous charged.. I think u still kaw tim with them to waive the charge in next billed. thumbup.gif wish u luck then....
dreadlessdream
post Jan 17 2010, 07:42 AM

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QUOTE(dreadlessdream @ Jan 13 2010, 11:04 PM)
I love experimenting.... I am going to try digistrm APN setting for 2 days... will be back to inform y'all the result  flex.gif
*
Hallu... come back from my experimenting period... It has been 4 days since I changed my APN setting to digistrm. Using youtube to stream everything I could think of until my trackball stuck(normal for BB Tour user) and guess what? I didn't being charge for PAYU rate. So from my site the conclusion is digistrm will not be charged as PAYU rate for DiGi BIS Plan.

Off Note: You have to try yourself. Sometimes even CS officer wouldn't know about this. The better way is to try your self. rclxms.gif and DT8 I don't know why you hate DiGi so much. My personal experience. I switch from Maxis Postpaid > Celcom Postpaid > DiGi Postpaid. None of them giving me trouble. tongue.gif
dreadlessdream
post Jan 17 2010, 07:01 PM

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QUOTE(skykisser @ Jan 17 2010, 02:48 PM)
For the n-th time being reiterated here in this forum, there'll be no extra charges if you stream youtube data in-device, while leaving the APN settings as "digistrm".

According to T&C, it's unlimited data usage as long as data is consumed within the device,it's also made clear that when data is used in a tethering method to another machine, it'd be PAYU.

That said, DiGi has to provide means for users, for tethering purposes, hence specifically the "diginet" APN. This is done so that DiGi could track the tethering usage, and billed usage could be calculated accordingly. OK, fair enough.

Unfortunately, it has been mismanaged that some users through trial and error, managed to stream youtube WAP data  on device using the same APN. DiGi couldn't distinghuish if it's in-device youtube WAP data , or is it tethering data, it therefore had to assume all traffic through this diginet APN is tethering.

Hence, for DiGi to fulfill the contractual obligation of "unlimited data as long as data is consumed within device" , ie in this cae , for in-device youtube WAP viewers, there's another APN specifically just for this purpose, of course which is your "digistrm" APN. I bet there's a mechanism behind this APN to filter out non-youtube packets, to avoid anything else being passed through here without charges (ie: avoid tethering usages). In other words this APN is free but only allows youtube packets. Implementing the filtering here is more logical than doing it the reverse way round in diginet for obvious reasons : you want the PAYU users to get everything. 
I've been billed for diginet usage and I've requested DiGi to waive that, and they willingly did, because they knew they wouldn't be able to prove I had used this diginet solely for the purpose of anything  other than in-device youtube streaming (or not). From my perspective I've only been using this APN for in-device youtube streaming specifically , which is nothing against the T&C. If they weren't to budge and I were to bring this case to court, I'd win hands down. However had I known better that there's a proper APN for in-device youtube streamers , I would've happily used that instead. In fact, I am using only digistrm since that incident onwards and there has been no issue since.

There.
*
Well said... good explanation thumbup.gif
dreadlessdream
post Jan 21 2010, 03:10 AM

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DiGi BIS upload and download speed on BB Tour 9630


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