.... seems like all the day the number unanswered...  are this only happened to saturday/sunday? 
but thier website written 24hr including public holidays, but not including saturday & sunday?

Called somewhere around 9am, 11-1pm, 4pm & latest was at 8pm
Called their PB card service number
Same here mate. Lousy service. But there was once, where I was really du lan, emailed them complained that I called 10 times and no one answering the phone. Later in the evening, one of their rep called. LOL.

hmm..don't know my problem is solved or not..

is like this, i am using commonwealth bank(from australia) debit master card..
today i received call from the bank said that my debit/account details being stolen by someone and buy or make payment on something. she asked me did i make payment/transaction for those items..she list out the transaction and some i make payment my own self..but got 1 transaction i never make before..and i checked my bank transaction found out i lose few dollars(AU$2-3) but never show the transaction out(their bank system on updating transaction is very very slow)..actually this is 2nd time i lose few dollars but the 1st time i thought i got use on somewhere else so i don't care...n now is 2nd time so i feel worried

for example my account balance showed $100 but current balance is $97
then i said i never make such payment before. so they thought someone have my details and use it. they said maybe i lose my details in internet or buy something at not trusted website/phishing..they suggest to cancel my current debit card straight away and will issue and mail me a new card with different details + pin. and i agree with it

but now when i think back, i feel like the person who called me is fake..she never ask any of my bank details like password or account number..she just say out the transaction details..and she said i cannot transfer or use money via online from now on until they issue me a new card. but i try check my bank account just now, is still usable...

so u guys think the person call me is fake or real?thr maybe some word i missed out..

Yes. Why not 
Erm ... If i'm not mistaken, calvinkleinjeans.com is not allowed to ship any item to countries outside USA. This could be the reason they declined your debit card because your credit card is not a US-issued debit card. May be last time they did not update their system which is why last time your debit card got through.
There was once i called their credit card centre around 2am. Yes. 2AM. They did answer my phone. Something wrong with my PBVE and www.singaporeairlines.com couldn't verify my PBVE.

Not accepting a non US-issued debit card? drugstore.com also mentioned this, but I've already done several purchases with them. Everything works fine.

So, what should I do then Miles? What you did last time? Should I call PB or not?

hmm..don't know my problem is solved or not..

is like this, i am using commonwealth bank(from australia) debit master card..
today i received call from the bank said that my debit/account details being stolen by someone and buy or make payment on something. she asked me did i make payment/transaction for those items..she list out the transaction and some i make payment my own self..but got 1 transaction i never make before..and i checked my bank transaction found out i lose few dollars(AU$2-3) but never show the transaction out(their bank system on updating transaction is very very slow)..actually this is 2nd time i lose few dollars but the 1st time i thought i got use on somewhere else so i don't care...n now is 2nd time so i feel worried

for example my account balance showed $100 but current balance is $97
then i said i never make such payment before. so they thought someone have my details and use it. they said maybe i lose my details in internet or buy something at not trusted website/phishing..they suggest to cancel my current debit card straight away and will issue and mail me a new card with different details + pin. and i agree with it

but now when i think back, i feel like the person who called me is fake..she never ask any of my bank details like password or account number..she just say out the transaction details..and she said i cannot transfer or use money via online from now on until they issue me a new card. but i try check my bank account just now, is still usable...

so u guys think the person call me is fake or real?thr maybe some word i missed out..

Yeah. In fact they are not allowed to shipped any items outside USA.

By the way, drugstore.com huh ? Didn't you face any problem with the custom ? I personally had imported some vitamins from USA myself as well as some fragrances and body shampoos from strawberry.net in Hong Kong. At first there wasn't any problem. Then the last time strawberry.net shipped my order to me (several bottles body shampoos inside), the health authority confiscated all of them and they sent me a letter with a super threatening tone that they can charge me in court next time i do this.

I already paid RM500+ for all the body shampoos to strawberry.net. Of course i wasn't happy and decided to fight with them. I told them if i am not allowed to import any toiletries from overseas myself even only for personal use, then why didn't they confiscate all the previous shipments. I even showed them the boxes as well as the custom clearance letter from my previous orders when i went to see them in their office. After a series of argument with them, they finally gave up and returned everything to me. They did however, warn me not to import toiletries from overseas again. The whole experience was bizarre and i do not want to go through that again. So i have not ordered any toiletries or drugs from overseas since.
Yes. You should call them. Only PBB can help you now 

Let me be honest ok.. I use VSHub services. They gave me a US mailing address so that it can be used whenever I want to shop things in the US.

This address is given for free upon registering. Yeah, for sure the US merchants mentioned that they are not allowed to ship items outside US, but with this address, items are shipped there and VSHub shipped them back to Malaysia upon request. I bought in small quantities of shampoo though, a bottle of shampoo, conditioner and hair serum. The rest are cosmetics    Some clothings.

Can custom holds your items? Man, you even got a warning letter on that?

Hm, I felt like giving up on CK. Will try calling PB again, hoping that they answer me this time. Thank you.

custom holds items with total more than RM500,
but I not sure whether all things/product also charge based on rm500?

Let me be honest ok.. I use VSHub services. They gave me a US mailing address so that it can be used whenever I want to shop things in the US.

Can custom holds your items? Man, you even got a warning letter on that?

Oh i see. So it is a thing like vPost and Globeshop 
Apparently they can 

Yes. Why not 
Erm ... If i'm not mistaken, calvinkleinjeans.com is not allowed to ship any item to countries outside USA. This could be the reason they declined your debit card because your credit card is not a US-issued debit card. May be last time they did not update their system which is why last time your debit card got through.
There was once i called their credit card centre around 2am. Yes. 2AM. They did answer my phone. Something wrong with my PBVE and www.singaporeairlines.com couldn't verify my PBVE.
She couldn't ask for your password per Reserve Bank of Australia rule. Just to be safe, you should call them and ask if there is anything wrong with your debit Mastercard because if there is, they will flag your account and they will be able to see it in their system.

"she never ask any of my bank details like password or account number"
if she is from bank, i think she has that information.
if someone calling to u ask for password/ account infor, dont give them, as this is advise i saw on some bank website.

"she said i cannot transfer or use money via online from now on until they issue me a new card."
could be suspicious calling. we heard before something like that tell user not using their account for some amount of time, but actually they use that time doing something suspicious.
  i think the better is u call to checking of it. and try to change yo online banking account password. at least u need to do something. by the way, try check the number they called u whether is from the bank or not.

9  :  Can i withdraw cash from the Card?
      Yes. A PIN will be sent to you upon registration which will allow you to withdraw cash from any AmBank ATMs at over 180 branches nationwide.
http://www.ambank.com.my/retail.asp?sc=ret...etail_cards_faq

do u hav enough amount in the card account?
or may b u can try another AmBank ATM machine.

Globeshop? Haven't heard of it.. Can they ship items to Malaysia? The shipping is cheaper or not?
I've known about vPost.

Let's just say the items are being held by custom, they'll contact us or we have to call them and check?
As of now, what debit card you use?

hmm..she never ask any bank details from me. when i receive the call, she ask is it *my name*, and i say yes...then she say found out got problem with my debit card..and she list out the transaction that recently made to confirm whether i got make such transaction or not..got 1 transaction i never make..and today i need pay my rental so she also called me to pay the rental first before they close my account so that i won't be late to pay the rent..so now my bank account not much money left..im not rly worry now...
actually she sounds not really fishy but to be safe, i try to ask some opinion here 1st..the number they called is private number..but in australia here, private number is too common..

but for more safety reason, i will go to bank tomorrow for more clarification

Matters resolved! =) I called them at 6.30 am today, ahaha..
Thanks Miles for your help.

Globeshop is a service provided by Citibank exclusively to their credit cardholders. The is another one called Globaleshop and only American Express cardholders can use their service in Malaysia.

vPost as far as i am concerned, only provide their service to HSBC and UOB Bank credit cardholders in Malaysia. Not too sure which one is cheaper but your VSHub does look very expensive eh  

They will send you a letter.

Good to know 

hmm..so the caller is not rly fake then?
but i will head over the bank tomorrow anyway

hello everyone.. im quite new to Debit Card.. currently im using Public Bank UTAR Debit Card.. The question is, could i transfer money from my savings account to my debit card? anyone?

I see, which is why I haven't heard of Globeshop..  Have you tried those services?

What's wrong with CKJeans? Or, is it my card?

Most likely not.
Yes. You can. You can do it over the ATM or through e-banking.
Yes. The problem lies within your card. CKJeans might not be able to process foreign issued credit or debit card because their management has imposed a restriction on it for online order. And in this case, PBVE is a foreign card to them because the company is in USA.

The reason they approved your order is probably because they were going to process your debit card offline, just like Amazon.com. They only found out it is not an American-issued debit card when they processes your debit card offline which is why they had to cancel your order.

hello everyone.. im quite new to Debit Card.. currently im using Public Bank UTAR Debit Card.. The question is, could i transfer money from my savings account to my debit card? anyone?

Oh, btw Miles, is there any charge if I want to withdraw any amount from my PBVE at the ATM?
Thanks.