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 Debit Card V2

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qpalzm87
post Oct 31 2009, 08:55 PM

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Hey guys
I own a PBVE card
My ques here is, how long will the authorized charges for petrol ie rm200 is gonna be refunded back to me?
I pumped last sunday
And how do I check that?
Called PB for like 10 times, no one answering the phone
Damn du lan mad.gif
qpalzm87
post Oct 31 2009, 10:10 PM

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QUOTE(future80 @ Oct 31 2009, 09:17 PM)
mind to tell  what time u calling them?
then I can aviod that time for calling.
Customer Services Department  1-800-22-5555
customerservice@publicbank.com.my normal working hours

PB Card Services  603-2176 8000
custsvc@publicbank.com.my  24 hours daily, including holidays  (u called this number?)
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Called somewhere around 9am, 11-1pm, 4pm & latest was at 8pm
Called their PB card service number


QUOTE(solsekuin44 @ Oct 31 2009, 09:36 PM)
03-2176 8000, never answer my call  sad.gif Pathetic.
I called them today around 11am-1pm. Please avoid calling during these hours. whistling.gif
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Same here mate. Lousy service. But there was once, where I was really du lan, emailed them complained that I called 10 times and no one answering the phone. Later in the evening, one of their rep called. LOL.
qpalzm87
post Oct 31 2009, 10:50 PM

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QUOTE(future80 @ Oct 31 2009, 10:22 PM)
.... seems like all the day the number unanswered...  are this only happened to saturday/sunday?  hmm.gif
but thier website written 24hr including public holidays, but not including saturday & sunday?
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I don't know
That's what written on their site, maybe the employees are busy gua
Haih

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