QUOTE(hihihehe @ Oct 31 2009, 10:37 PM)
hmm..don't know my problem is solved or not..
is like this, i am using commonwealth bank(from australia) debit master card..
today i received call from the bank said that my debit/account details being stolen by someone and buy or make payment on something. she asked me did i make payment/transaction for those items..she list out the transaction and some i make payment my own self..but got 1 transaction i never make before..and i checked my bank transaction found out i lose few dollars(AU$2-3) but never show the transaction out(their bank system on updating transaction is very very slow)..actually this is 2nd time i lose few dollars but the 1st time i thought i got use on somewhere else so i don't care...n now is 2nd time so i feel worried
for example my account balance showed $100 but current balance is $97
then i said i never make such payment before. so they thought someone have my details and use it. they said maybe i lose my details in internet or buy something at not trusted website/phishing..they suggest to cancel my current debit card straight away and will issue and mail me a new card with different details + pin. and i agree with it
but now when i think back, i feel like the person who called me is fake..she never ask any of my bank details like password or account number..she just say out the transaction details..and she said i cannot transfer or use money via online from now on until they issue me a new card. but i try check my bank account just now, is still usable...
so u guys think the person call me is fake or real?thr maybe some word i missed out..

"she never ask any of my bank details like password or account number"
if she is from bank, i think she has that information.
if someone calling to u ask for password/ account infor, dont give them, as this is advise i saw on some bank website.
"she said i cannot transfer or use money via online from now on until they issue me a new card."
could be suspicious calling. we heard before something like that tell user not using their account for some amount of time, but actually they use that time doing something suspicious.

i think the better is u call to checking of it. and try to change yo online banking account password. at least u need to do something. by the way, try check the number they called u whether is from the bank or not.