QUOTE(jasonXXXXX @ Sep 9 2011, 12:16 AM)
I think AH1 is probably less defects as i went to view AH1 before i bought AH2. Till today my wall still wet and they insisted is not paip concealled within the wall problem. They never hack it and fix it. I have decided never to stay there anymore.
Hi Jason,
My suggestion, take some time to type out your complain letter. Attach all your documents and walk in to Putrajaya KPKT.
It takes less than 30 minutes. And believe me, after I wrote in my complain to them, within the next 7 days there was a letter
from KPKT to developer asking them the solution on this problem. And as per what the Pengarah told, if they get many complaints
on the same issue, they will walk in to aman heights and do an inspection, and that will leave the developer with no choice but
to repair it as per what KPKT instructs them. You have paid to stay there, might as well take this extra mile and just proceed with the
law. This kind of developers needs to be taught a lesson.
Added on September 9, 2011, 11:07 amQUOTE(Thiansc @ Sep 9 2011, 12:17 AM)
Hi Smileyyy,
I bought a unit at AH2, checked the defect and sent out notice the 31st day, The defect finished within 14Days, all major things rectified except the lighting cable at toilet did not penetrate through ceiling. The sales manager (A-si-Ter) even called me to informed the completion to me and sent out an officially letter.
Meanwhile my letter juz `nice' to help on me. My bro-in-law also bought a unit there, done the defect checklist a month earlier than me, but without send any notice after 30 Days, ended up now still not finished yet.
However now i am facing another serious problem, my second bedroom wall is growing fungus. Because the water leakage at shaft of common bath. Now, a big watermark on it~! I already sent out my second letter to them, see what's the response.
Regards,
Thiansc
Hi Thiansc,
I would suggest the same to you. First do a documentation on all your defect, with pictures. Also list down what are the rectification you are expecting from them. Print out (colour printing) for pictures. Walk to the Sales Manager Esther and make her sign in. Don't buy her sarcasm and don't be soft with her. Raise your voice a little and make her sign in cause I witness someone doing that when she refused to sign and she ended up signing in.
Next step, type a complain letter to KPKT. Put down in order first date you reported the defect, and that when you collected the key you were not happy cause more defects, etc.
Submit the attachment signed by Esther along with your complain letter to KPKT, go to the 30th floor if i remember correctly. They will ask you to fill up a form, and submit your attachements.
Within 7 working days, letter would be sent out to developer. Developer has no choice but to reply to them what they did to repair and if you know its not true and you are not happy, reply back to KPKT and KPKT will walk in to aman heights and inspect ur unit as well as all those has complaint. This will put the developer in deep shit and they MUST adhere to what KPKT wants.
At my end, I already did all above and now I am waiting for the developer's reply to KPKT. But the repair was done better when they knew we had wrote in to KPKT.
The job at KPKT will only require less than 30 minutes of the time. So please do it, so that this developer has some fear towards the purchaser.
Added on September 9, 2011, 11:23 amBy the way, just to check with the purchasers of AH2, have any of you received any letter from the laywer requesting you to pay a certain sum for strata title? My friend said he just received a letter to pay RM2600..I have yet to receive mine...
This post has been edited by Smileyyy: Sep 9 2011, 11:23 AM