if not mistaken, you have to write it at the drop mail (column) at produk dan perkhidmatan no.5
then on (lain-lain) sila nyatakan : self collect at pejabat poslaju ipoh

hope this help

but my fren asked d ppl at PPL KLCC.. they say self-collection is only for poslaju staffs.. so how ah..??

itzzit ?
last time i got a customer she was asking me to send it to pos office Klang, and his husband will help her to collect it.
but i didnt ask her weather his husband working at pos office or not.
maybe you can try to contact their customer service, see what answer they given you ?

in pos Malaysia website

http://www.pos.com.my/pos/appl/parcel_rate.asp

what pos is the link using ? Pos daftar ? express ? or pos laju ? it didn't stated

parcel rate is Pos daftar and E-Parcel

oh thanks, yup from there site i was be inform was rm 21++ ship to SG with 1.3 kg and it also didn't stated extra charges.

How to post as E-Parcel ?

thanks !

just ask for e-parcel form from counter. fill in the needed info ... almost same with poslaju.. just e-parcel will take longer.

and E-parcel is only for post big packages. if small package they will ask u to use Pos daftar or poslaju

May I know how much if I send less than 500gram item to Singapore ?

http://www.pos.com.my/pos/appl/fast_mail_rate.asp

The Pos Malaysia website does have useful info one tau..

thanks for the info )) and the helps ))

guys, what time does pos laju close? its 8-5 is it? i need to post something after work at i-city shah alam today, hope some1 helps. thanks

depends on the outlet. For i-city,

http://www.pos.com.my/pos_bm/about_us/netw.../selangor8.aspx
Isnin-Sabtu:
8.30pg-5.00ptg

(Again, search la the Pos Malaysia website )

hmm Poslaju Track & Trace site is down at the moment... =(

you guys try before when you send your parcel to your customer..they didnt get it and the parcel already delivery?the address is the correct address?anyone try before this case?

Can i ask if the item was failed delivered today due to specific reason,can i still collect it the next day morning at the post office?And can i help me friend to collect the package instead?

I've heard of that happening before. Few situations could have happened:
1) Someone collected for recipient but didn't tell recipient (usual case)
2) Pos Laju delivered to wrong person (rare occasion)
3) Recipient lying (it happens)

Ask your recipient to check his/her side first, then if still didn't get then contact Pos Laju (1-300-300-300 or csc@pos.com.my) and get the name and IC of the person who accepted the parcel. If the Pos Laju person delivered wrongly, then it is their responsibility to get the parcel back and send to your recipient.

If failed to deliver because recipient not home = can contact Pos Laju to arrange for second delivery FOC
If failed because of Pos Laju's own problems (I've had one case, the Puchong branch not enough manpower to deliver items in time) = have to contact Pos Laju and complain + rush them to deliver again

Either way, you can collect your parcel the next working day one. If to help your friend collect the package, supposed to need to fill the permission slip (it's on the missed delivery slip) but usually if you give them the tracking number and your IC can d one.

thank you,my good man.

I have experience whereby after I have received my expected parcel, I was asked to go to the collection centre again to collect another parcel which I was not expecting. As it turns out, when I received my original parcel, the delivery slip was missing from my parcel. Instead, the slip was attached onto another parcel (belongs to another name) which I was asked to collect.

The postman as just referring to the delivery slip and was not even aware that the parcel has another person's name.

I hope this is not the case for you and wish you good luck in finding your parcel!!

Note: In case there are people who is curious of what happen to the parcel, i am a good samaritian. I returned the parcel!! hahaha!!

This post has been edited by giggly02: Nov 15 2011, 08:29 PM

How good if the person were you..

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Added on November 15, 2011, 10:01 pmi already ask her.she keep say no no.dunno who the guy that sign the parcel.i provide all the right information already.the buyer tone is was like i am the one who need to take the full responsibility.so what is u guys comment about my cases?if really cant take back the parcel.did i need to refund or wait pos laju pay back?

This post has been edited by kenny1807: Nov 15 2011, 10:01 PM

What was your TnC? For myself I always put that after I've posted the parcel, I don't take responsibility d so if it happened to me, I will try my best to get parcel to my recipient or may refund, but that is totally up to myself.

Have you contacted Pos Laju? Tell them your situation and see what you need to do. If the person who signed (got name and IC# as proof) isn't staying in the recipient's house one, then it's Pos Laju's fault so they should take responsibility.