Pos Laju items are supposed to reach recipients in 1 day (providing you sent the stuff in before the cut off time) to any location. If they are taking so long, why are we paying so much more then? I've had normal stamped items reach me the next day as well, and most within a week.

Even for Pos Ekspres, they are supposed to reach recipients in 1 day (providing you sent the stuff in before the cut off time) if the recipients are in those selected postcode areas (actually supposed to be same day delivery I believe).

I've been sending my complaints in every time they don't deliver within the timeframe, and I hope everyone does the same. Then at least there are the numbers to push them to work better you see.

it's the same everywhere. Pos Laju is just slow in updating their tracking. if the tracking code still says attempting delivery after that 1 day, and your customer hasn't received the parcel yet, contact Pos Laju to find out immediately whether the parcel was delivered/attempt to be delivered.

Can anyone confirm whether someone WITHOUT a Pos Laju account can get the Pos Laju courier pastic bag from them at their offices?

I don't have a company, so can't open an account, and there's no Mailboxes Etc d where I am (I used to get from them only, easy peasy then ). I went once to post something, but when I asked the counter lady for the bags she said only account holders can get (No one else was there as it was the Friday right after Raya holidays) but when I asked a few different Pos Malaysia ppl from different branches they said can go to the Pos Laju center and get. Confusing much T.T

hmm, they probably stopped providing to non-account holders d kwa the courier bags are so much easier to use, plus cost saving.

Confirm need to have a company first. That's the reason why I didn't open an account myself =/

It could be that the postman didn't manage to reach your place in time + system didn't update. You should check the tracking again tmrw morning, and if the postman didn't reach you in time then there should be a notice like "Unable to deliver the item due to Missed delivery - Item will be deliver next working day"

Pos Daftar and Pos Laju different.

Pos Dafter = Registered Mail = Like normal mail, but can track and need signature
Pos Laju = Expedited Mail = Express mail, can track and need signature

Both can do at any Pos Malaysia office.

Pos Laju will DEFINITELY be more expensive than Pos Dafter one. For the RM21 you calculated, did you add in the 31% extra for fuel surcharge, service charge and GST?

http://www.pos.com.my/pos/appl/fast_mail_rate.asp

The Pos Malaysia website does have useful info one tau..

depends on the outlet. For i-city,

http://www.pos.com.my/pos_bm/about_us/netw.../selangor8.aspx
Isnin-Sabtu:
8.30pg-5.00ptg

(Again, search la the Pos Malaysia website )

I've heard of that happening before. Few situations could have happened:
1) Someone collected for recipient but didn't tell recipient (usual case)
2) Pos Laju delivered to wrong person (rare occasion)
3) Recipient lying (it happens)

Ask your recipient to check his/her side first, then if still didn't get then contact Pos Laju (1-300-300-300 or csc@pos.com.my) and get the name and IC of the person who accepted the parcel. If the Pos Laju person delivered wrongly, then it is their responsibility to get the parcel back and send to your recipient.

If failed to deliver because recipient not home = can contact Pos Laju to arrange for second delivery FOC
If failed because of Pos Laju's own problems (I've had one case, the Puchong branch not enough manpower to deliver items in time) = have to contact Pos Laju and complain + rush them to deliver again

Either way, you can collect your parcel the next working day one. If to help your friend collect the package, supposed to need to fill the permission slip (it's on the missed delivery slip) but usually if you give them the tracking number and your IC can d one.

What was your TnC? For myself I always put that after I've posted the parcel, I don't take responsibility d so if it happened to me, I will try my best to get parcel to my recipient or may refund, but that is totally up to myself.

Have you contacted Pos Laju? Tell them your situation and see what you need to do. If the person who signed (got name and IC# as proof) isn't staying in the recipient's house one, then it's Pos Laju's fault so they should take responsibility.

A few pieces they will give one, but for many of us 5 isn't enough, as we send out more than that one shot.

the flyers' the pos laju courier bag. no, you don't have to pay for it, if you can get it.

for the difference in rates, go check out the pos malaysia website.

I don't think all post offices carry those material, but if you go to bigger post offices/pos laju centers they should have them.

I went there before once and asked for the flyers, but the lady at the counter said it's for account holders only Yes, I used to do all my posting through Mail Boxes Etc, since there's usually no line + it was nearer to my place. They always gave me a big stack of the flyers and form when I asked for them, but it might be because they knew I always go back there.