It would depend on the type of service you want..
Maybe specify at least the weight and service you prefer?
[Q&A] Poslaju services
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 Jun 29 2010, 03:40 PM
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Jul 1 2010, 12:06 PM
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#2
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I saw in on NST paper yesterday.. i think on the 7th or 8th page.. on the left corner of the paper..
It is almost a 100% increase for domestic postage..  |
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Jul 1 2010, 02:53 PM
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#3
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Jul 15 2010, 04:00 PM
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#4
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Hi,
Just wondering.. I notice that there is this 'PosLaju pack' boxes available in the market. Does anyone knows how it works? Thanks |
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Jul 15 2010, 05:26 PM
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#5
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QUOTE(AskarPerang @ Jul 15 2010, 04:28 PM) You can easily buy those boxes at any pos office or pos laju center. Thanks, AskarPerang!! You are right.. I might as well get those brown boxes instead.. The price is just for the box. Minimum is RM2 box. It's a good quality box but not sure worth the money or not as you can easily get brown unwanted boxes. On top of that, you have to pay the postage (depending on the weight) when you want to post out.  Thanks  |
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Jul 19 2010, 03:24 PM
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#6
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Sigh.. I posted an item on the 15 July 2010 but until today it has not even reach my recipient.. Called the PosLaju centre and no one picks up the call.. When I finally got through, they said will deliver today but still have not reach my recipient..
Call 1-300-300-300 and they say have to call the PosLaju centre directly.. Paid RM25.20 for the postage and until now also have not reach..  Might as well use parcel delivery  Worst still, now I am worried the item is lost  |
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Jul 19 2010, 03:38 PM
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#7
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I posted from UPM, Serdang and my buyer is somewhere in KL.. Item about 3kg over..
 Who said one day garanteed delivery!!??  |
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Jul 19 2010, 03:43 PM
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#8
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Yar.. Now with this type of service, I think if anoyone wants to post heavy parcel, better opt for courier delivery..
Previously, I used PosLaju for light parcels and there wasn't any problem so I had lots of confidence in the item.. So far, everything was a one-day delivery thing... But after this experience, now I am not so confident in their service anymore |
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Jul 19 2010, 04:03 PM
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#9
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Okie okie..
I try and see!!  |
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Jul 20 2010, 10:42 AM
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#10
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Cool... I just managed to get through the the direct centre.. Said that they will call me back..
hopefully they can help me solve it and deliver it asap.. Delayed for so long..  Even when I sleep, I can remember the tracking number in my head |
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Jul 21 2010, 12:48 PM
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#11
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QUOTE(Sargeant Pepper @ Jul 20 2010, 11:47 AM) wah~ really pity you, you must be worried sick. Hopefully your stuff delivered to you. If it's poslaju, I be worried sick also if parcel arrived 1 day late. Hehehe.. Actually I am the seller..  But they found my item.. Apparently, there was some problem with my parcel (one of my toner have leaked out from the parcel) and thus they decided not to deliver the item.. But without informing both me and my buyer.. I have wrapped the item with the 'This Way Up' sign on all four sides of the box but apparently they tilted my box and thus resulting in the spillage..  but my buyer said everything else is in place so she does not want to take further action for claim etc.. Said that it will result in unnecessary stress.. Nevertheless, I would like to take the opportunity to thank everyone else for your advice.. It has been very helpful!!  Thanks a lot!!  |
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Jul 27 2010, 09:43 AM
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#12
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I just called the Pos Malaysia hotline on 27 July 2010 at 9.43am..
They said no increase for PosLaju ^o^ YIPPEE!!! |
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Sep 8 2010, 06:09 PM
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#13
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QUOTE(ssyy @ Sep 8 2010, 05:52 PM) EN082015826MY 08-Sep-2010 15:58 Item collected from the counter I think you better call them fast.. I am worried aoubt the 'Item collected from the counter' status.. It seem to indicate that the item has already been collected..EN082015826MY 08-Sep-2010 12:48 PPL SHAH ALAM EN082015826MY 08-Sep-2010 12:31 Courier is attempting delivery PPL SHAH ALAM EN082015826MY 08-Sep-2010 12:31 Item arrived at processing center PPL SHAH ALAM EN082015826MY 07-Sep-2010 15:23 Unable to deliver the item due to addressee not available at time of delivery PPL SHAH ALAM EN082015826MY 07-Sep-2010 08:45 Courier is attempting delivery PPL SHAH ALAM EN082015826MY 07-Sep-2010 07:21 Item arrived at processing center PPL SHAH ALAM EN082015826MY 06-Sep-2010 18:20 Item dispatch out from origin station item sent frm rawang n im from shah alam.. is it normal it takes sooo long like tis? n they said im not available at the time of delivery. this cannot be cuz im at home awake all day long.. can i call them after offfice hour? Better call fast.. Good luck!! |
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Jan 18 2011, 05:47 PM
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#14
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Recently, I notice they do not update the tracking number that quickly..
In the last month, I need my customers to tell me that they have received item but it is not even update online.. Why don't you see if you receive the item tomorrow rather than scaring yourself by checking constantly tonight.. ^o^ Just a suggestion!! =D |
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Jun 10 2011, 06:11 PM
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#15
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I experienced the same problem last time for one of my deliveries and found out that the reason they did not deliver the item to its recipient was because they have damaged my box and need the recipient to go to the collection centre to open the box on the spot to check for damage..
Problem was they did not even bother to tell her to inform her to go to the collection centre. The status was always at 'Unable to deliver'. It might be a good idea to call them and ask them to give you the number of the collection centre itself to find the actual status of the item. |
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Nov 15 2011, 08:28 PM
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#16
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QUOTE(kenny1807 @ Nov 15 2011, 05:36 PM) you guys try before when you send your parcel to your customer..they didnt get it and the parcel already delivery?the address is the correct address?anyone try before this case? I have experience whereby after I have received my expected parcel, I was asked to go to the collection centre again to collect another parcel which I was not expecting. As it turns out, when I received my original parcel, the delivery slip was missing from my parcel. Instead, the slip was attached onto another parcel (belongs to another name) which I was asked to collect. The postman as just referring to the delivery slip and was not even aware that the parcel has another person's name. I hope this is not the case for you and wish you good luck in finding your parcel!!  Note: In case there are people who is curious of what happen to the parcel, i am a good samaritian. I returned the parcel!! hahaha!! This post has been edited by giggly02: Nov 15 2011, 08:29 PM |
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Nov 16 2011, 09:24 AM
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#17
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QUOTE(kenny1807 @ Nov 15 2011, 09:52 PM) How good if the person were you.. Try to write an official email to PosMalaysia and Cc your customer in the email. Sometimes, when my parcel goes missing momentarily, I always Cc my customers in the email so that they are assured that I am not cheating them. Added on November 15, 2011, 10:01 pm i already ask her.she keep say no no.dunno who the guy that sign the parcel.i provide all the right information already.the buyer tone is was like i am the one who need to take the full responsibility.so what is u guys comment about my cases?if really cant take back the parcel.did i need to refund or wait pos laju pay back? You can also call the customer service for faster response but remember to get the name of each person you have talked to. After each call, better write an email to PosMalaysia and said things like referring to my conversation with who and who regarding the what what matter, I hope to receive your response soon. Remember to cc your customer in as well. Continue to bug PosLaju people and ask them to track who took your parcel!! Good luck!! |
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Nov 16 2011, 11:51 AM
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#18
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QUOTE(kenny1807 @ Nov 16 2011, 10:24 AM) MY TNC i say after shipment posted if anything happen lost or etc.i wont take full responsibility.but i sked that person will badmouth me and my sale will drop..i even check the person ic.i had tell them.they say need 3 day to siasat it.it a shop actuallly. Hmm... Then, the problem is not yours anymore. The fault on both PosMalaysia and the uncle, for simply giving the parcel to unidentified people. Let the customer deal with the uncle him/herself.Added on November 16, 2011, 10:27 am yea very frustrating now me.it not my fault.i provide all the info correct way.and yet still the parcel got ppl sign off.hope that guy is a good guys.why this will happen to me.just a small bussiness man...haizzzzzz Added on November 16, 2011, 10:29 am icic.how many day they search for you?you direct call the pos laju center or hotline?need to know more info Added on November 16, 2011, 10:30 am what mean cc?i will bug them every minute by now.is work if you email them? Added on November 16, 2011, 11:35 amthings getting complicated now.the customer called me and say.the person who take her parcel is a uncle.but then the uncle had give the parcel to an unknow malay.the uncle tot the malay guy is my customer worker.haizzzzzz....uncle uncle uncle This post has been edited by giggly02: Nov 16 2011, 11:52 AM |
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