Hi, sorry im new to this but my i wanna post my friend a pair of shoes.he's currently in australia and im not really sure how this goes.

Im gonna be taking the postlaju express btw and i just wanna know will they provide bubble wraps or am i supposed to get it myself ?
sorry if the questions are abit redundant

Poslaju's service is going down really bad. Had two major issues with them.

Hello. I am having a quite strange situation. Firstly, my hostel do not have mailbox. Secondly, if the postman come, how am I be notice that he is at the bottom of my hostel?

I have some questions here..

1) Will the postman give me a call when he arrive? (Most probably not)
2) If not, is it possible that the parcel to be send to the nearest post office and I go to collect it? What I meant is, the parcel is written with the post office address and they will contact me for me to collect.
3) If not, any other suggestion?

Thank you in advance~

Lesson learn, never use poslaju during Puasa season. Item reached within 1 day, issue arrived when enter post station. No greet and no smile.
I complaint to another clerk which is there another clerk finding for 3 of my parcel. The clerk that I complain to I asked her how come 20 minutes haven't get to find.
She go inside and tell the other clerk. The other clerk came out slowly in matrix style and scold me back, 'only got 2 clerk'.
I on the spot, no comment! Not to say racist or anything but just because of Puasa u are allowed to work in a slow pace?

how about u try fasting for a month and doing many jobs at once.
they don't just find ur parcel, they also need to cater other jobs too right?
beside.. what do u expect from a gov base company? even not bln puasa also they like that.
slow and lazy.

anyway i'd like to know when will postlaju start cuti raya? will they still work on monday next week
as i also worry to buy stuff and kena like the guy above.

Dear Sir/madam,

PosLaju Courier will available on Saturday 27 August 2011 and Monday 29 August 2011 until 5 pm. PosLaju will open on 2 September 2011. Please be informed that all PosLaju item must send before 22 August in order to make sure the item will deliver to the recipient before Hari Raya celebration.

Thank you.

i emailed to ask pos that whether poslaju still working on this Saturday (27th August) and Monday (29th August)

This is there replies:
Means they will still deliver on 27th and 29th but there might be delay due to festive season

Fasting doesn't give you the excuse to give bad service bro. Seriously this kind of attitude can only happen in Malaysia. If Pos Malaysia were to compete with other countries. They will surely "dabao"

i emailed to ask pos that whether poslaju still working on this Saturday (27th August) and Monday (29th August)

This is there replies:
Means they will still deliver on 27th and 29th but there might be delay due to festive season

hv u tried fasting for a month ever in ur life?
fasting for a day already super tired bro. try fasting everyday and still go to work.
i can assure u that fasting will make people work super slow but for bad service

but bad attitude worker? that's another case and pos malaysia & any gov service such as hospital
all also like that wan..

I once went to post office to get tune money debit card at the post office and
they give me the Fxxx face and ask who ask u come here? what is it for? who is the company?
why he want u come here?

and that is not bulan puasa. normal day. i swear never go post office after that.
thanks... but i kind of doubt any item will arrive on that day lol.

I sent a parcel to my customer last week on 18/08/11 and by right the parcel should have been delivered on the next day. But till now the parcel is still stuck at PPL Shah Alam...and after two times attempted delivery still not able to deliver to my customer. My customer contacted the poslaju centre and was told that they wasn't able to deliver the first time due to heavy rain. I don't know what reason they give the second time but this is the first case I've come across in such a long time since using poslaju services for over 20years! I know it's fasting month but I do hope they don't make this their excuses for giving poor services and not being able to deliver on time. As a fellow muslim I don't like this and yeah fasting shouldn't be an excuse for one to give poor services 

Edit:

I made another call to PPL Shah Alam just now and they said the second time they couldn't deliver due to heavy rain as well. Sheesh...why don't they use vans instead when making deliveries if they know it's raining heavily nowadays!? It's  is such a ridiculous excuse really!!! 

Salam Sejahtera,

Emel dari Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna (KPDNHEP) kepada Pos Malaysia Berhad bertarikh 15 Ogos 2011 dengan nombor rujukan aduan 01107979 mengenai kelewatan penghantaran parcel melalui PosLaju adalah dengan segala hormatnya dirujuk.

Pos Malaysia Berhad mengucapkan terima kasih di atas maklumbalas tuan mengenai perkara ini. Hasil siasatan mendapati item EM195102773MY yang diposkan pada 8 Ogos 2011 telah gagal diserahkan mengikut standard serahan yang telah ditetapkan. Pihak kami amat kesal dan memohon maaf di atas kelewatan penghantaran ini. Kami juga memandang serius akan perkara ini. Bagi memastikan isu kelewatan serahan tidak berulang di masa hadapan, pihak pengurusan Pusat PosLaju Cheras akan membuat pemantauan berterusan di mana tindakan dapat diambil dengan kadar segera.

PosLaju memberi jaminan caj pengeposan akan dikembalikan berdasarkan syarat-syarat yang telah ditetapkan sekiranya item Poslaju lewat diserah dan tidak mengikut standard serahan PosLaju. Pemulangan semula caj pengeposan adalah meliputi surcaj perkhidmatan dan tidak termasuk surcaj bahan api dan surcaj pengendalian. Tuan boleh mengajukan permohonan pampasan ini kepada Jabatan Penjagaan Pelanggan, Ibu Pejabat Pos Malaysia Berhad untuk dipertimbangkan.

Bagi pihak Pos Malaysia Berhad, sekali lagi kami ingin memohon maaf di atas sebarang kesulitan yang dihadapi oleh pelanggan. Untuk sebarang cadangan atau maklumbalas, pelanggan boleh menghubungi Pusat Khidmat Pelanggan Pos Malaysia Berhad menerusi PosLine di 1-300-300-300 (pada jam 8.30 pagi hingga 9.30 malam kecuali pada hari Sabtu pertama setiap bulan dan Cuti Umum) atau emelkan kepada care@pos.com.my.

I sent a parcel to my customer last week on 18/08/11 and by right the parcel should have been delivered on the next day. But till now the parcel is still stuck at PPL Shah Alam...and after two times attempted delivery still not able to deliver to my customer. My customer contacted the poslaju centre and was told that they wasn't able to deliver the first time due to heavy rain. I don't know what reason they give the second time but this is the first case I've come across in such a long time since using poslaju services for over 20years! I know it's fasting month but I do hope they don't make this their excuses for giving poor services and not being able to deliver on time. As a fellow muslim I don't like this and yeah fasting shouldn't be an excuse for one to give poor services 

Edit:

I made another call to PPL Shah Alam just now and they said the second time they couldn't deliver due to heavy rain as well. Sheesh...why don't they use vans instead when making deliveries if they know it's raining heavily nowadays!? It's  is such a ridiculous excuse really!!! 

My Parcel Still Stuck 2 days already in K.K even tho posting it out on Monday using Pos laju... 1st time kena like this... why ah? van/lorry/kapal terbang also fasting ah?

My Parcel Still Stuck 2 days already in K.K even tho posting it out on Monday using Pos laju... 1st time kena like this... why ah? van/lorry/kapal terbang also fasting ah?

if i post items today..
so not possible to reach tomorrow or before raya?