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> [Q&A] Poslaju services

solsekuin44
post Jul 8 2010, 09:00 PM

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QUOTE(jiaxun @ Jul 8 2010, 08:47 PM)
What? 3 days? You sure?

I just sent a parcel yesterday below 500g and it reaches the recipient today.
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Yea, it was 3 days sad.gif But what choice do I have?
Zen-X
post Jul 8 2010, 09:02 PM

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wanna ask..if i send d parcel today (poslaju one) around 4pm..then tmrw it will be processed rite? and take another day to reach? like that?
FollowN
post Jul 8 2010, 09:21 PM

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QUOTE(solsekuin44 @ Jul 8 2010, 09:00 PM)
Yea, it was 3 days sad.gif But what choice do I have?
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Did you tick "next day delivery" or "same day delivery" option? Did you send during the weekend? Pos Malaysia doesn't work on first Saturdays.

QUOTE(Zen-X @ Jul 8 2010, 09:02 PM)
wanna ask..if i send d parcel today (poslaju one) around 4pm..then tmrw it will be processed rite? and take another day to reach? like that?
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Last collection is usually 3pm. If you post before 3pm, they will process and ship out the same day to destination. Takes 2 days max, usually its the next working day if you post before 3pm.
jiaxun
post Jul 8 2010, 09:22 PM

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QUOTE(solsekuin44 @ Jul 8 2010, 09:00 PM)
Yea, it was 3 days sad.gif But what choice do I have?
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I think your recipient is in rural areas? If yes, poslaju will take longer time to reach.
solsekuin44
post Jul 8 2010, 09:23 PM

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QUOTE(FollowN @ Jul 8 2010, 09:21 PM)
Did you tick "next day delivery" or "same day delivery" option? Did you send during the weekend? Pos Malaysia doesn't work on first Saturdays.
Last collection is usually 3pm. If you post before 3pm, they will process and ship out the same day to destination. Takes 2 days max, usually its the next working day if you post before 3pm.
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I have to tick either one? Never done that sweat.gif Will there be any difference if I tick?
FollowN
post Jul 8 2010, 09:30 PM

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QUOTE(solsekuin44 @ Jul 8 2010, 09:23 PM)
I have to tick either one? Never done that sweat.gif Will there be any difference if I tick?
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Different experience with different branches -- I didn't tick for both branch A and B -- branch A took 4 working days whereas branch B took only 1 working day. You know lah, its Pos Malaysia, not DHL or Fedex tongue.gif. So I just ticked since then to play it safe and my parcels reach within 2 working days. What jiaxun said is true too, rural areas usually take a wee bit longer.
solsekuin44
post Jul 8 2010, 09:43 PM

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QUOTE(FollowN @ Jul 8 2010, 09:30 PM)
Different experience with different branches -- I didn't tick for both branch A and B -- branch A took 4 working days whereas branch B took only 1 working day. You know lah, its Pos Malaysia, not DHL or Fedex tongue.gif. So I just ticked since then to play it safe and my parcels reach within 2 working days. What jiaxun said is true too, rural areas usually take a wee bit longer.
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Which one have you tried? Same Day Delivery or Next Day Delivery?
Thanks for sharing.. Never know that we can purposely tick them, haha.. Ingatkan that post officer will do so. doh.gif
nanakopy87
post Jul 9 2010, 09:28 AM

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QUOTE(FollowN @ Jul 8 2010, 09:21 PM)
Did you tick "next day delivery" or "same day delivery" option? Did you send during the weekend? Pos Malaysia doesn't work on first Saturdays.
Last collection is usually 3pm. If you post before 3pm, they will process and ship out the same day to destination. Takes 2 days max, usually its the next working day if you post before 3pm.
*
huh.got such thing?i tot if u wan 'same day delivery',u need to pay extra fee?no?usually my area here,if send before 2,it will be processed on the same day,and the delivery will be made on the next day.if i send after 2pm,they will process my parcel tomorrow and the recipient will receive it on the day after tomorrow
QUOTE(solsekuin44 @ Jul 8 2010, 09:43 PM)
Which one have you tried? Same Day Delivery or Next Day Delivery?
Thanks for sharing.. Never know that we can purposely tick them, haha.. Ingatkan that post officer will do so. doh.gif
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i oso never tick leh bcoz i noe tat the 'same day delivery' macam ada extra fee.dun wan itchy hand,tick it,then i need to pay more laugh.gif
erictioh
post Jul 9 2010, 10:38 AM

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If everybody experience 3 days delivery then i believe pos malaysia is closing soon. Of course there are certain percentage of it, from my experience it should be around 2/10 delivery you will get 3 days (BONUS tongue.gif)

Those 3 days delivery destination were KLCC, cheras, and not rural area.
FollowN
post Jul 9 2010, 11:17 AM

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QUOTE(solsekuin44 @ Jul 8 2010, 09:43 PM)
Which one have you tried? Same Day Delivery or Next Day Delivery?
Thanks for sharing.. Never know that we can purposely tick them, haha.. Ingatkan that post officer will do so. doh.gif
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Next Day Delivery. I wouldn't use PosLaju if I needed same day delivery services. Some rajin got tick lah, others don't. Anyway didn't you read about how certain branches accepted electronic items such as headphones etc without problems while other branches reject such parcels outright? The only standard practice they have is they don't have standard practices tongue.gif. I'd tick just to be safe lah.

QUOTE(nanakopy87 @ Jul 9 2010, 09:28 AM)
huh.got such thing?i tot if u wan 'same day delivery',u need to pay extra fee?no?usually my area here,if send before 2,it will be processed on the same day,and the delivery will be made on the next day.if i send after 2pm,they will process my parcel tomorrow and the recipient will receive it on the day after tomorrow

i oso never tick leh bcoz i noe tat the 'same day delivery' macam ada extra fee.dun wan itchy hand,tick it,then i need to pay more  laugh.gif
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Yeah if you want same day delivery services, you have to pay extra. Available locations for "Same Day Delivery" are extremely limited, most are confined to local towns. Cross town deliveries are only available for KL, PJ and Shah Alam areas. Probably the worst "Same Day Delivery" service offered by any courier service laugh.gif.

Just a mini calculation (refer to tables below to understand the calculations), if your destination is in local town:

Next day delivery for a 0.5kg parcel would cost you: RM3.50*1.25 (25% charges) = RM4.375

Same day delivery for a 0.5kg parcel would cost you: RM10.30

---

For "Next Day Delivery",

user posted image

Note: Add 25% on top of your charges -- 10% fuel surcharge, 10% handling charges and 5% GST.
Source: http://www.pos.com.my/V1/main2.asp?C=/V1/P...ajuServices.htm

For "Same Day Delivery",

user posted image

Note: Don't have to add anything as all charges are included in surcharges as seen in table.
Source: http://www.pos.com.my/V1/main2.asp?C=/V1/P...daydelivery.htm

---





solsekuin44
post Jul 9 2010, 12:56 PM

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QUOTE(nanakopy87 @ Jul 9 2010, 09:28 AM)
huh.got such thing?i tot if u wan 'same day delivery',u need to pay extra fee?no?usually my area here,if send before 2,it will be processed on the same day,and the delivery will be made on the next day.if i send after 2pm,they will process my parcel tomorrow and the recipient will receive it on the day after tomorrow

i oso never tick leh bcoz i noe tat the 'same day delivery' macam ada extra fee.dun wan itchy hand,tick it,then i need to pay more  laugh.gif
*
Haha, sama la.. Itchy hands are never good.. brows.gif I initially thought, hm, maybe that's for Poslaju office purpose.
So, I never tick any.

QUOTE(erictioh @ Jul 9 2010, 10:38 AM)
If everybody experience 3 days delivery then i believe pos malaysia is closing soon. Of course there are certain percentage of it, from my experience it should be around 2/10 delivery you will get 3 days (BONUS tongue.gif)

Those 3 days delivery destination were KLCC, cheras, and not rural area.
*
Is this thing applies the same for parcels sent from Cheras to other major cities too?

QUOTE(FollowN @ Jul 9 2010, 11:17 AM)
Next Day Delivery. I wouldn't use PosLaju if I needed same day delivery services. Some rajin got tick lah, others don't. Anyway didn't you read about how certain branches accepted electronic items such as headphones etc without problems while other branches reject such parcels outright? The only standard practice they have is they don't have standard practices tongue.gif. I'd tick just to be safe lah.
Yeah if you want same day delivery services, you have to pay extra. Available locations for "Same Day Delivery" are extremely limited, most are confined to local towns. Cross town deliveries are only available for KL, PJ and Shah Alam areas. Probably the worst "Same Day Delivery" service offered by any courier service  laugh.gif.

Just a mini calculation (refer to tables below to understand the calculations), if your destination is in local town:

Next day delivery for a 0.5kg parcel would cost you: RM3.50*1.25 (25% charges) = RM4.375

Same day delivery for a 0.5kg parcel would cost you:  RM10.30

---

For "Next Day Delivery",

user posted image

Note: Add 25% on top of your charges -- 10% fuel surcharge, 10% handling charges and 5% GST.
Source: http://www.pos.com.my/V1/main2.asp?C=/V1/P...ajuServices.htm

For "Same Day Delivery",

user posted image

Note: Don't have to add anything as all charges are included in surcharges as seen in table.
Source: http://www.pos.com.my/V1/main2.asp?C=/V1/P...daydelivery.htm

---
*
Whoa.. That's pricey. Hm, if it's really urgent, better find other options. wink.gif
So far, nothing requires me to do so.
katejp
post Jul 10 2010, 12:52 AM

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hi
anyone can answer my question?
on the shipment notes of pos laju,thr's a box of "product n service"
thr stated next day delivery,same day delivery,time certain service,on demand pick up,etc
bside gt a "pilihan" wrote "Drop mail" n a box to tick it

wht mean by the drop mail?
n wht is time certain service?
eg:can i ask to deliver my parcel after 3pm?is thr any charges?

thx
FollowN
post Jul 10 2010, 03:57 PM

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QUOTE(solsekuin44 @ Jul 9 2010, 12:56 PM)
Haha, sama la.. Itchy hands are never good.. brows.gif I initially thought, hm, maybe that's for Poslaju office purpose.
So, I never tick any.
Is this thing applies the same for parcels sent from Cheras to other major cities too?
Whoa.. That's pricey. Hm, if it's really urgent, better find other options. wink.gif
So far, nothing requires me to do so.
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Don't think we'll have anything urgent as general/home customers. All of us prepare parcels and documents in advance anyway. Even if we do, anything beats Pos Malaysia. I'm ashamed of myself tongue.gif

QUOTE(katejp @ Jul 10 2010, 12:52 AM)
hi
anyone can answer my question?
on the shipment notes of pos laju,thr's a box of "product n service"
thr stated next day delivery,same day delivery,time certain service,on demand pick up,etc
bside gt a "pilihan" wrote "Drop mail" n a box to tick it

wht mean by the drop mail?
n wht is time certain service?
eg:can i ask to deliver my parcel after 3pm?is thr any charges?

thx
*
I can't tell what "Drop Mail" is. I'm guessing it is the option to "drop mail" even when nobody is home in contrast to the common PosLaju practice.

As for Time Certain Service,

QUOTE
Domestic Time Certain Service

    * Guaranteed delivery by 10 am the next working day
    * Tracking and delivery confirmation of items
    * Money-back guarantee, i.e. refund of TCS surcharge in the event of service failure
    * Compensation for damage, loss and violation of documents will be made according to Poslaju terms and conditions
    * Poslaju published rates and additional domestic TCS surcharge of RM 3.50 per item is applicable
Source: http://www.pos.com.my/v1/main2.asp?C=/V1/P...TimeCertain.htm


SUSMatrix
post Jul 11 2010, 06:47 AM

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Just sent an ATOM PC to someone in JB...using POS Parcel. Sent on Monday, received only yesterday...(Saturday)...wah-lau..that's at least 5 working days not including Monday!!!

electronicfly
post Jul 11 2010, 08:02 PM

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Pos Laju items are supposed to reach recipients in 1 day (providing you sent the stuff in before the cut off time) to any location. If they are taking so long, why are we paying so much more then? I've had normal stamped items reach me the next day as well, and most within a week.

Even for Pos Ekspres, they are supposed to reach recipients in 1 day (providing you sent the stuff in before the cut off time) if the recipients are in those selected postcode areas (actually supposed to be same day delivery I believe).

I've been sending my complaints in every time they don't deliver within the timeframe, and I hope everyone does the same. Then at least there are the numbers to push them to work better you see.
AskarPerang
post Jul 12 2010, 01:40 AM

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QUOTE(Matrix @ Jul 11 2010, 06:47 AM)
Just sent an ATOM PC to someone in JB...using POS Parcel. Sent on Monday, received only yesterday...(Saturday)...wah-lau..that's at least 5 working days not including Monday!!!
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Lol...you are not using pos laju. If pos laju, it's next day delivery.

5 working days considered fast since you are only using the normal delivery service + with tracking number. cool2.gif
giggly02
post Jul 15 2010, 04:00 PM

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Hi,

Just wondering.. I notice that there is this 'PosLaju pack' boxes available in the market. Does anyone knows how it works?

Thanks
AskarPerang
post Jul 15 2010, 04:28 PM

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QUOTE(giggly02 @ Jul 15 2010, 04:00 PM)
Hi,

Just wondering.. I notice that there is this 'PosLaju pack' boxes available in the market. Does anyone knows how it works?

Thanks
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You can easily buy those boxes at any pos office or pos laju center.
The price is just for the box. Minimum is RM2 box.
It's a good quality box but not sure worth the money or not as you can easily get brown unwanted boxes.

On top of that, you have to pay the postage (depending on the weight) when you want to post out.
yeohkc
post Jul 15 2010, 04:30 PM

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Hello. wanted to sent some books out around 1.5kg isit pos laju a good option? thanks
giggly02
post Jul 15 2010, 05:26 PM

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QUOTE(AskarPerang @ Jul 15 2010, 04:28 PM)
You can easily buy those boxes at any pos office or pos laju center.
The price is just for the box. Minimum is RM2 box.
It's a good quality box but not sure worth the money or not as you can easily get brown unwanted boxes.

On top of that, you have to pay the postage (depending on the weight) when you want to post out.
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Thanks, AskarPerang!! You are right.. I might as well get those brown boxes instead..

Thanks biggrin.gif

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